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Remote Medicaid Customer Service Jobs (NOW HIRING)

Luminare Health

Customer Service Supervisor

$42K - $79K/yr

Job Summary Responsible for the day-to-day supervision and management of a remote team of ... Demonstrated Health Care Reform Knowledge/experience and Medicare/Medicaid benefit knowledge

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Remote Medicaid Customer Service information

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How much do remote medicaid customer service jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for remote medicaid customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Medicaid Customer Service vs Remote Medicare Customer Service?

AspectRemote Medicaid Customer ServiceRemote Medicare Customer Service
Required CredentialsHigh school diploma; some roles may require Medicaid-specific trainingHigh school diploma; Medicare-specific training often provided
Work EnvironmentHome-based, call center or healthcare support settingHome-based, call center or healthcare support setting
Employer & Industry UsageHealth insurance providers, Medicaid agenciesHealth insurance providers, Medicare agencies
Common Search & Comparison IntentUnderstanding roles, qualifications, and differences in Medicaid supportUnderstanding roles, qualifications, and differences in Medicare support

Remote Medicaid Customer Service and Remote Medicare Customer Service share similar work environments and credential requirements, primarily involving home-based call center roles within healthcare insurance. The main difference lies in the specific programs they support—Medicaid vs Medicare—catering to different client needs and government programs.

What cities are hiring for Remote Medicaid Customer Service jobs? Cities with the most Remote Medicaid Customer Service job openings:
What are the most commonly searched types of Medicaid Customer Service jobs? The most popular types of Medicaid Customer Service jobs are:
What states have the most Remote Medicaid Customer Service jobs? States with the most job openings for Remote Medicaid Customer Service jobs include:
Remote Medicaid Customer Service jobs near you

Bilingual Spanish Customer Service Representative - Remote in AR

Office Recruiters

Springdale, AR • Remote

$16/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 24 days ago

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Job description

Bilingual (Spanish/English) Member Service Representative – Remote (Arkansas Residents Only)
Arkansas Medicaid Service Center | Long-Term Temporary Opportunity

We are currently seeking Bilingual Spanish/English Customer Service Professionals for a work-from-home, long-term temporary position supporting the Arkansas Medicaid Service Center. This assignment has no set end date, offering stability and the potential for long-term career growth.

If you thrive in a fast-paced environment and enjoy helping others, this is a great opportunity to build a meaningful career in customer support within a growing, established organization.

What You’ll Do

  • Handle high-volume inbound calls from Medicaid recipients regarding coverage and benefits
  • Research and resolve customer inquiries, including referrals, policy reviews, and follow-ups
  • Accurately document all interactions in accordance with procedures
  • Communicate clearly and professionally with a diverse customer base
  • Maintain composure and professionalism when assisting challenging callers
  • Learn and navigate multiple computer systems (training provided)

Pay & Benefits

  • Starting pay: $16/hour
  • Advancement opportunity: Potential increase to $18/hour with advancement
  • Company-provided equipment
  • Opportunity for long-term placement and career advancement
  • Health benefits package
  • Paid time off
  • Six paid holidays

Schedule

  • Monday–Friday
  • 8 hour shift from 9:00am-5:30pm
  • Two 15 minute paid breaks and a 30 minute lunch

Minimum Qualifications

  • Bilingual in Spanish and English (required)
  • Typing speed of 25 WPM or higher
  • Working knowledge of Microsoft Office (Word, Excel, Outlook)
  • High school diploma or equivalent
  • Minimum of 3 years of customer service experience
  • Strong work history with reliable attendance
  • Ability to multitask, prioritize, and problem-solve effectively
  • Commitment to maintaining confidentiality

Additional Requirements

  • Must reside in Arkansas
  • Pre-employment drug and nicotine screening required
  • Criminal background check required
  • DHS Child and Adult Maltreatment Registry checks required

Why Join Us?

This is an excellent opportunity to get your foot in the door with a well-established and growing organization. We offer a supportive environment, opportunities for advancement, and the chance to make a real impact by helping individuals access vital healthcare services.

Company Description

Office Recruiters is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability or any other status protected by federal, state and/or local law.