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Remote Manufacturing Technical Support Jobs in Spring Valley, IL

Where you'll work: this is a fully remote work from home position with a preference for candidates ... Coordinate with technical support for technically complex questions. * Monitor customer usage ...

Customer Success Coordinator

Ohio, IL · Remote

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Provide administrative and technical support such as scheduling, preparing customer communications ...

Customer Success Coordinator

Ohio, IL · Remote

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Provide administrative and technical support such as scheduling, preparing customer communications ...

Gutor is a leading international manufacturer of UPS systems for industrial applications. The ... Preparing technical and commercial quotations (with the support of Tendering team) for FEED, EPC ...

New

Comprehensive 7-week orientation with full training and ongoing support * Environment: 100% remote ... Minimum of 1 year of experience in insurance operations, remote medical or technical related role ...

Provide proactive back-office support to the Sales and FAE teams for specific assigned accounts ... Familiarity with high-touch technical sales and distribution models. * Strong interpersonal and ...

Bridge legal, technical, and business perspectives by translating privacy regulations and legal ... Support the assessment, investigation, and response to cybersecurity, data privacy, and information ...

Regional Sales Manager - Mid West

Ohio, IL · On-site +1

$135K - $150K/yr

This is a remote position within the assigned region. 📍Location: anywhere within Mid West region ... Leading customer engagements, technical discussions, and site visits in collaboration with ...

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Remote Manufacturing Technical Support information

See Spring Valley, IL salary details

$13

$25

$43

How much do remote manufacturing technical support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote manufacturing technical support in Spring Valley, IL is $25.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $27.50 per hour, depending on experience, location, and employer.

What is a remote manufacturing technical support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.

How does a remote manufacturing technical support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What are the key skills and qualifications needed to thrive as a remote manufacturing technical support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What cities near Spring Valley, IL are hiring for Remote Manufacturing Technical Support jobs?

Cities near Spring Valley, IL with the most Remote Manufacturing Technical Support job openings:

Infographic showing various Remote Manufacturing Technical Support job openings in Spring Valley, IL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,559 per year, or $25.3 per hour.

Technical Sales Representative, Food & Beverage (OH, MI)

Ohio, IL • On-site, Remote


Solenis
Chemical Manufacturing • 1 - 5K employees

7.7

Company rating: 7.7 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

49th of 101 rated chemical manufacturers

Good employer

Paid breaks

Recommended by parents


Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Job description

Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.comor follow us on social media.

Who You Are

We are seeking a driven and relationship-focused Account Manager, Food and Beverage to join our growing team in Ohio or Michigan. In this role, you will serve as a trusted advisor to key customer accounts, building long-term partnerships while driving revenue growth through strategic sales and technical solution support.

The ideal candidate is someone who thrives in a customer-facing environment, understands how to navigate complex sales cycles, and enjoys identifying opportunities to expand existing business relationships. This position combines account management, consultative selling, and technical service to create measurable value for customers.

What You'll Do

  • Build and maintain strong, long-term relationships with key customer stakeholders, including senior-level decision makers and influencers

  • Manage an assigned portfolio of customer accounts with a focus on customer satisfaction, retention, and revenue growth

  • Identify, develop, and close new sales opportunities within existing accounts

  • Increase customer spend and profitability through strategic account development and solution selling

  • Create demand for products and services by elevating brand awareness and demonstrating value to customers

  • Conduct regular business reviews and strategy meetings with customer leadership teams to understand operational needs and align solutions accordingly

  • Provide technical sales support and product recommendations that help customers improve performance and efficiency

  • Research customer challenges, analyze opportunities,and develop recommendations that support business growth

  • Collaborate cross-functionally with internal teams to ensure successful execution and customer support

  • Maintain pricing discipline, support margin improvement initiatives, and contribute to overall gross profit goals

What You'll Bring

  • Experience in account management, technical sales, industrial sales, or related customer-facing roles

  • Have a good understanding of Clean-In-Place (CIP) in food, beverage, and dairy operation(s). Ability to manage these programs and develop improvement processes

  • Degree in Business, Marketing, Chemistry, Microbiology, Engineering or other related field or equivalent industry specific experience may be substituted for education

  • Proven ability to build relationships and influence decision makers at multiple organizational levels

  • Comfortable analyzing data, identifying trends, and developing strategic recommendations

  • Strong communication, presentation, and negotiation skills

  • Technical aptitude with the ability to understand products, systems, and customer applications

  • Clear driving record

Perks!

  • Competitive health + wellness benefit plan

  • Continuous professional development with many opportunities for growth!

  • Recharge with 15 days of paid time off

  • Competitive Salary and bonuses

Come work with us at Solenis, where you can build a career that makes a difference.

LI-DS1

#LI-Remote

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com

The expected compensation range for this position is between $73,410.00 and $107,657.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.


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