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Remote Manufacturing Technical Support Jobs in Arkansas

Avery Dennison

Digital Test Engineer

Little Rock, AR · On-site +1

$75K - $110K/yr

... technical support to ensure high software quality and data integrity. This is a hybrid position for employees within 40 miles of a Vestcom lovcation. Otherwise, this is a remote position. Core ...

Avery Dennison

Digital Test Engineer

Little Rock, AR · On-site +1

$75K - $110K/yr

... technical support to ensure high software quality and data integrity. This is a hybrid position for employees within 40 miles of a Vestcom lovcation. Otherwise, this is a remote position. Core ...

Siemens

$31 - $35/hr

This is a fully remote, part-time role. You'll make an impact by: * Supporting consulting engagements, business process improvements, solutions to technical issues, and data management and ...

Posted today

Siemens

$31 - $35/hr

This is a fully remote, part-time role. You'll make an impact by: * Supporting consulting engagements, business process improvements, solutions to technical issues, and data management and ...

Posted today

Siemens

$31 - $35/hr

This is a fully remote, part-time role. You'll make an impact by: * Supporting consulting engagements, business process improvements, solutions to technical issues, and data management and ...

New

Siemens

$31 - $35/hr

This is a fully remote, part-time role. You'll make an impact by: * Supporting consulting engagements, business process improvements, solutions to technical issues, and data management and ...

Posted today

Siemens

$31 - $35/hr

This is a fully remote, part-time role. You'll make an impact by: * Supporting consulting engagements, business process improvements, solutions to technical issues, and data management and ...

Posted today

Siemens

$31 - $35/hr

This is a fully remote, part-time role. You'll make an impact by: * Supporting consulting engagements, business process improvements, solutions to technical issues, and data management and ...

Posted today

Siemens

$31 - $35/hr

This is a fully remote, part-time role. You'll make an impact by: * Supporting consulting engagements, business process improvements, solutions to technical issues, and data management and ...

Posted today

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Remote Manufacturing Technical Support information

What is a remote manufacturing technical support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.

How does a remote manufacturing technical support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What are the key skills and qualifications needed to thrive as a remote manufacturing technical support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What are popular job titles related to Remote Manufacturing Technical Support jobs in Arkansas?

For Remote Manufacturing Technical Support jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Remote Manufacturing Technical Support jobs in Arkansas look for?

The top searched job categories for Remote Manufacturing Technical Support jobs in Arkansas are:

Remote Manufacturing Technical Support jobs near you

Digital Test Engineer

Avery Dennison

Little Rock, AR • On-site, Remote

$75K - $110K/yr

Full-time

Medical, Retirement, PTO

Posted 15 days ago

Avery Dennison rating

9.1

Company rating: 9.1 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

2nd of 122 rated packaging manufacturers

Job description

Company Description
Why join Avery Dennison
We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation company, we believe that diverse teams are stronger teams. We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA. Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected. Hear from our employees about what it's like working at Avery Dennison. Learn more at www.averydennison.com.
At Avery Dennison, some of the great benefits we provide are:
  • Inclusive Care Support: This no-cost program helps you find doctors who will treat you with dignity and respect and who are experienced in providing compassionate, high-quality LGBTQ+ healthcare.
  • 401(k) Retirement Plan: Avery Dennison supports your retirement readiness financially through company contributions to the 401(k) Plan, where you receive an automatic contribution of 3% of eligible pay plus a matching contribution of 50% on the first 7% of eligible pay you contribute.
  • Healthcare Coverage: Avery Dennison offers medical insurance plan options to best meet your needs and shares your plan costs with you, paying the larger portion of plan costs.
  • Paid Time Off: We offer a generous vacation program that varies based upon your experience and position within Avery Dennison.

Job Description
About the role
The Digital Test Engineer is responsible for executing software quality assurance across the storeLink platform, which supports in-store price tag printing, ESL management, and digital video screen display for grocery and drug retailers. This role combines hands-on manual functional testing with automated test development and maintenance. Working across an Azure-hosted microservices architecture (Angular, .NET Core, MS SQL, AKS), the Digital Test Engineer will write clear test cases, validate web APIs and UI workflows, execute automated regression suites, and collaborate closely with engineering sprint teams and L2 technical support to ensure high software quality and data integrity.
This is a hybrid position for employees within 40 miles of a Vestcom lovcation. Otherwise, this is a remote position.
Core responsibilities include:
  • Execute hands-on manual and automated testing across storeLink feature areas, including print workflows, ESL device integrations, and digital media displays.
  • Design, build, and maintain automated test scripts using Playwright (or related tools such as Cypress or Selenium) integrated into GitHub Actions pipelines.
  • Validate web API microservices (.NET Core), front-end components (Angular), and database updates (MS SQL Managed Instance).
  • Collaborate with product and sprint teams to define, write, and execute comprehensive test plans and test cases based on feature specifications.
  • Identify, document, and track software defects while conducting data integrity checks and regression testing using T-SQL queries across Dev, QA, Stage, and Production environments.

Qualifications
  • Bachelor's degree in Computer Science, Engineering, or a related technical field.
  • Minimum of 3-5 years of experience in software quality assurance, covering both manual and automated testing methodologies.
  • Direct experience writing and maintaining automated UI and API test suites using Playwright, Cypress, or Selenium (Playwright preferred).
  • Proficiency in writing and executing T-SQL queries for backend data validation, with a practical understanding of RESTful web APIs, microservices architecture, and modern single-page applications (Angular).
  • Familiarity with cloud platforms (Azure), containerization (AKS), CI/CD tools (GitHub Actions), and superior technical troubleshooting skills supporting weekly delivery cycles.

Additional Information
The salary range for this position is $75,000 - $110,000 / year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.
Equal Opportunity Employer
Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status.
Reasonable Accommodations Notice
If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or NA.TA.Operations@averydennison.com to discuss reasonable accommodations.
Identity Verification Notice
To maintain the integrity of our hiring process and protect our candidates from identity fraud, we require video and/or in-person interviews. As part of this verification, we may also ask you to take a brief photo. This image is used exclusively to ensure identity consistency and will be permanently deleted once the hiring process concludes.
Pre-employment Screening Notice
As part of our commitment to maintaining a safe and productive work environment, Avery Dennison requires all final candidates to successfully complete a comprehensive background check and a drug screening. These checks are conducted post-offer and are a condition of employment. All results will be considered in accordance with applicable local, state, and federal laws.
Videos To Watch
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