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Remote Manual Testing Jobs in Madison, WI (NOW HIRING)

Sprocket Security

Customer Support Specialist

Madison, WI · On-site +1

$18.25 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Madison Office Preferable or Remote within USA Company Mission - Our mission is to help secure as ... manual testing methods. Your Mission - As Customer Support Specialist, you are the operational ...

Sprocket Security

Customer Success Manager

Madison, WI · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Madison Office Preferable or Remote within USA Company Mission - Our mission is to help secure as ... manual testing methods. Your Mission - As Customer Success Manager, you will own a portion of ...

Natus

Global HRIS Analyst

Middleton, WI · Remote

$95K/mo

  • Medical

  • Retirement

  • PTO

Remote- Preferred Central or Eastern time Reports To: Global HRIS Manager Role Overview The Global ... Support regression testing and validation for system changes, patches, and releases * Assist with ...

Pro Mach, Inc.

Field Service Engineer

Middleton, WI · On-site +1

$40 - $52/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Provide technical support and assistance to customers via phone, remote connection, or on-site for ... Study technical manuals and attend training sessions to maintain current knowledge. * Support ...

All JobsManual Testing JobsRemote Manual Testing JobsRemote Manual Testing Jobs in Madison, WI

Remote Manual Testing information

See Madison, WI salary details

$10

$42

$61

How much do remote manual testing jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote manual testing in Madison, WI is $42.23, according to ZipRecruiter salary data. Most workers in this role earn between $33.89 and $49.18 per hour, depending on experience, location, and employer.

What is remote manual testing?

Remote manual testing is a software quality assurance process where testers manually execute test cases and report bugs from a location outside of a traditional office environment, typically from home or another remote location. Unlike automated testing, manual testing requires human intervention to verify application functionality, usability, and identify issues that automated scripts might miss. Remote manual testers use collaboration tools, test management platforms, and communication channels to coordinate with development teams and stakeholders. This approach allows for flexibility in work location while ensuring software meets quality standards before release.

What are the key skills and qualifications needed to thrive as a remote manual tester?

To thrive as a Remote Manual Tester, you need a solid understanding of software testing methodologies, attention to detail, and experience with test case creation and execution, often supported by a relevant degree or QA certification. Familiarity with bug tracking systems like Jira, test management tools such as TestRail, and basic knowledge of databases or web technologies is commonly required. Strong communication, self-motivation, and problem-solving skills are essential for collaborating with distributed teams and managing tasks independently. These skills ensure accurate defect identification, effective teamwork, and high-quality software releases in a remote work environment.

How does collaboration typically work for remote manual testers within distributed teams?

Remote manual testers often collaborate closely with developers, product managers, and automation testers through virtual meetings, project management tools, and communication platforms like Slack or Microsoft Teams. Regular stand-ups and sprint planning sessions help ensure everyone is aligned on testing priorities and timelines. Effective documentation and clear bug reporting are essential, as remote environments rely heavily on written communication to track issues and progress. Being proactive in asking questions and sharing updates helps remote testers stay connected and contribute to team goals.

What is the difference between Remote Manual Testing vs Remote Automation Testing?

AspectRemote Manual TestingRemote Automation Testing
Skills RequiredTest case execution, attention to detail, basic scripting knowledgeScripting, programming, automation tools proficiency
Work EnvironmentPrimarily individual, manual test executionRequires setup of automation frameworks, coding environment
CertificationsISTQB, ISTQB Agile, or similar testing certificationsISTQB, Certified Automation Engineer, or related certifications
Industry UsageUsed across software development, QA teamsUsed in continuous integration, DevOps, large-scale testing

Remote Manual Testing involves executing test cases manually to identify bugs, requiring attention to detail and basic scripting knowledge. Remote Automation Testing focuses on creating and maintaining automated test scripts using specialized tools. Both roles often require similar certifications and are used across various industries, but automation testing is more technical and suited for large-scale, repetitive testing tasks.

Are remote manual testing testers still in demand?

Remote manual testing testers continue to be in demand as companies seek to ensure software quality across various platforms. Skills in test case creation, defect reporting, and familiarity with testing tools remain valuable, especially in organizations that prioritize thorough manual testing alongside automated processes.

Is remote manual testing in demand?

Remote manual testing is in steady demand as companies seek flexible testing options and rely on testers to identify bugs and usability issues without automation. Skills in test case creation, defect reporting, and familiarity with testing tools are valuable, and many organizations offer remote positions for qualified testers.

What are popular job titles related to Remote Manual Testing jobs in Madison, WI?

For Remote Manual Testing jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Remote Manual Testing jobs in Madison, WI look for?

The top searched job categories for Remote Manual Testing jobs in Madison, WI are:

What cities near Madison, WI are hiring for Remote Manual Testing jobs?

Cities near Madison, WI with the most Remote Manual Testing job openings:

Remote Manual Testing jobs near you
Infographic showing various Remote Manual Testing job openings in Madison, WI as of August 2026, with employment types broken down into 54% Full Time, 24% Part Time, and 22% Contract. Highlights an 100% Remote job distribution, with an average salary of $87,838 per year, or $42.2 per hour.

Customer Support Specialist

Sprocket Security

Madison, WI • On-site, Remote

$18.25 - $24.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Location: Madison Office Preferable or Remote within USA

Company Mission - Our mission is to help secure as many companies as possible, by using the best way of doing so, penetration testing. Sprocket Security prioritizes offensive security for enterprises, empowering them to build robust defense strategies based on individual business risk.

How - At Sprocket Security, we've built an expert-driven Continuous Penetration Testing platform that blends cutting-edge automated and manual testing methods.

Your Mission - As Customer Support Specialist, you are the operational backbone of the customer experience. You own customer support end to end and keep the day to day of each account running smoothly so customers get value quickly and easily. You are the reliable, responsive contact customers count on, and a systems-minded teammate who helps our support operation scale. This role also comes with a rare opportunity: to stand up our modern, AI-driven support and engagement workflows from the ground up. It is a great fit for someone who loves tools and process, stays calm under volume, and takes pride in a support experience that feels effortless.

Responsibilities:
  • Customer support: Own frontline customer support end to end, resolving issues quickly or routing them to the right team.
  • Support queue: Keep the support queue healthy with fast response, strong resolution, and clear escalation.
  • Onboarding: Coordinate a smooth onboarding so customers get up and running quickly.
  • Scope accuracy: Help keep each engagement's scope accurate, coordinating with the Service Delivery team as needed.
  • Support systems and automation: Stand up and continuously improve our support and engagement workflows, including AI-driven automation, as we grow.
  • Offboarding: Own a clean, reliable offboarding process from start to finish.
Requirements:

Required:

  • 2+ years in customer support, onboarding or implementation coordination, or a comparable customer operations role at a technical SaaS or security company.
  • Track record owning a support queue and hitting response and resolution targets while staying calm under volume.
  • Experience standing up support and engagement tooling and excited to build AI-driven support workflows here from the ground up.
  • Highly organized and systems-minded with a love of tools, automation, and process improvement.
  • Comfortable with core security and networking concepts or a fast learner eager to build that fluency in an offensive-security environment.
  • Excellent written communication and a customer-first, problem-solving mindset.
  • Strong collaborator who keeps customers and cross-team work moving forward.

Preferred:

  • Experience introducing automation or AI tools such as Claude to scale support and reduce manual work.
  • Familiarity with scoping, estimation, or order-management
  • Exposure to customer success or in-product engagement
  • Functional understanding of core Information/Cybersecurity concepts such as:
    • Confidentiality, integrity, availability, and privacy.
    • Basic risk management principles.
    • Awareness of industry regulations and frameworks such as PCI-DSS, HIPAA, HITRUST, OWASP, Critical Security Controls, and NIST CSF.
  • Basic Network+ level knowledge such as:
    • DNS, domain names, host names and subdomains, IP blocks (CIDR notation), RFC 1918 address spaces, and TCP ports/services.

Benefits:

  • Unlimited PTO for healthy work/life balance.
  • Company contribution to 401k (immediate eligibility, no one should have to wait to start saving).
  • 75% company contribution for health insurance for employees and 50% for dependents.
  • 100% company contribution for dental and vision.
  • Flexible working hours.
  • Support for your career development with paid training, conferences, certifications, etc.

Location - Madison Office Preferable or Remote within USA

Ready to Trailblaze the Cybersecurity Frontier? If you're passionate about cybersecurity and eager to make an impact in the industry, we want you on our team. Apply now at Sprocket Security and join the revolution of safeguarding businesses from cyber threats!

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