Customer Success Manager
Madison, WI · Remote
Madison Office Preferable or Remote within USA Company Mission - Our mission is to help secure as ... manual testing methods. Your Mission - As Customer Success Manager, you will own a portion of ...
Customer Success Manager
Madison, WI · Remote
Madison Office Preferable or Remote within USA Company Mission - Our mission is to help secure as ... manual testing methods. Your Mission - As Customer Success Manager, you will own a portion of ...
Medicare Pricing Analyst
Madison, WI · On-site +1
We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois ... testing, and validation. Download, verify, and install CMS update files to ensure system accuracy.
Medicare Pricing Analyst
Madison, WI · On-site +1
We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois ... testing, and validation. Download, verify, and install CMS update files to ensure system accuracy.
Medicare Pricing Analyst
Madison, WI · On-site +1
We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois ... testing, and validation. Download, verify, and install CMS update files to ensure system accuracy.
Medicare Pricing Analyst
Madison, WI · On-site +1
We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois ... testing, and validation. Download, verify, and install CMS update files to ensure system accuracy.
Field Service Engineer
Middleton, WI · On-site +1
$40 - $52/hr
Provide technical support and assistance to customers via phone, remote connection, or on-site for ... Study technical manuals and attend training sessions to maintain current knowledge. * Support ...
Field Service Engineer
Middleton, WI · On-site +1
$40 - $52/hr
Provide technical support and assistance to customers via phone, remote connection, or on-site for ... Study technical manuals and attend training sessions to maintain current knowledge. * Support ...
Payroll Director - Managed HR Services
Madison, WI · On-site +1
Provide leadership in managing remote teams effectively and efficiently Client Delivery ... Identify opportunities to streamline manual processes and improve efficiency through technology and ...
Payroll Director - Managed HR Services
Madison, WI · On-site +1
Provide leadership in managing remote teams effectively and efficiently Client Delivery ... Identify opportunities to streamline manual processes and improve efficiency through technology and ...
Remote Manual Testing information
See Madison, WI salary details
$10.42 - $15.04
4% of jobs
$15.04 - $19.66
0% of jobs
$19.66 - $24.29
0% of jobs
$24.29 - $28.91
4% of jobs
$28.91 - $33.54
14% of jobs
$34.69 is the 25th percentile. Wages below this are outliers.
$33.54 - $38.16
11% of jobs
The median wage is $42.51 / hr.
$38.16 - $42.78
18% of jobs
$42.78 - $47.41
17% of jobs
$49.08 is the 75th percentile. Wages above this are outliers.
$47.41 - $52.03
19% of jobs
$52.03 - $56.66
9% of jobs
$56.66 - $61.28
4% of jobs
$10
$42
$61
How much do remote manual testing jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for remote manual testing in Madison, WI is $42.23, according to ZipRecruiter salary data. Most workers in this role earn between $33.89 and $49.18 per hour, depending on experience, location, and employer.
What is remote manual testing?
Remote manual testing is a software quality assurance process where testers manually execute test cases and report bugs from a location outside of a traditional office environment, typically from home or another remote location. Unlike automated testing, manual testing requires human intervention to verify application functionality, usability, and identify issues that automated scripts might miss. Remote manual testers use collaboration tools, test management platforms, and communication channels to coordinate with development teams and stakeholders. This approach allows for flexibility in work location while ensuring software meets quality standards before release.
What are the key skills and qualifications needed to thrive as a remote manual tester?
To thrive as a Remote Manual Tester, you need a solid understanding of software testing methodologies, attention to detail, and experience with test case creation and execution, often supported by a relevant degree or QA certification. Familiarity with bug tracking systems like Jira, test management tools such as TestRail, and basic knowledge of databases or web technologies is commonly required. Strong communication, self-motivation, and problem-solving skills are essential for collaborating with distributed teams and managing tasks independently. These skills ensure accurate defect identification, effective teamwork, and high-quality software releases in a remote work environment.
How does collaboration typically work for remote manual testers within distributed teams?
Remote manual testers often collaborate closely with developers, product managers, and automation testers through virtual meetings, project management tools, and communication platforms like Slack or Microsoft Teams. Regular stand-ups and sprint planning sessions help ensure everyone is aligned on testing priorities and timelines. Effective documentation and clear bug reporting are essential, as remote environments rely heavily on written communication to track issues and progress. Being proactive in asking questions and sharing updates helps remote testers stay connected and contribute to team goals.
What is the difference between Remote Manual Testing vs Remote Automation Testing?
| Aspect | Remote Manual Testing | Remote Automation Testing |
|---|---|---|
| Skills Required | Test case execution, attention to detail, basic scripting knowledge | Scripting, programming, automation tools proficiency |
| Work Environment | Primarily individual, manual test execution | Requires setup of automation frameworks, coding environment |
| Certifications | ISTQB, ISTQB Agile, or similar testing certifications | ISTQB, Certified Automation Engineer, or related certifications |
| Industry Usage | Used across software development, QA teams | Used in continuous integration, DevOps, large-scale testing |
Remote Manual Testing involves executing test cases manually to identify bugs, requiring attention to detail and basic scripting knowledge. Remote Automation Testing focuses on creating and maintaining automated test scripts using specialized tools. Both roles often require similar certifications and are used across various industries, but automation testing is more technical and suited for large-scale, repetitive testing tasks.
Are remote manual testing testers still in demand?
Remote manual testing testers continue to be in demand as companies seek to ensure software quality across various platforms. Skills in test case creation, defect reporting, and familiarity with testing tools remain valuable, especially in organizations that prioritize thorough manual testing alongside automated processes.
Is remote manual testing in demand?
Remote manual testing is in steady demand as companies seek flexible testing options and rely on testers to identify bugs and usability issues without automation. Skills in test case creation, defect reporting, and familiarity with testing tools are valuable, and many organizations offer remote positions for qualified testers.
What are popular job titles related to Remote Manual Testing jobs in Madison, WI?
For Remote Manual Testing jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Remote Manual Testing jobs in Madison, WI look for?
The top searched job categories for Remote Manual Testing jobs in Madison, WI are:
What cities near Madison, WI are hiring for Remote Manual Testing jobs?
Cities near Madison, WI with the most Remote Manual Testing job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 2 days ago
Key responsibilities
Own a portion of Sprocket's customer portfolio, guiding accounts to realize value from the platform.
Ensure customers achieve early success, stay engaged, and realize ongoing value through platform adoption.
Monitor account health, manage renewals, identify expansion opportunities, and serve as the primary customer advocate.
Job description
Location: Madison Office Preferable or Remote within USA
Company Mission - Our mission is to help secure as many companies as possible, by using the best way of doing so, penetration testing. Sprocket Security prioritizes offensive security for enterprises, empowering them to build robust defense strategies based on individual business risk.
How - At Sprocket Security, we've built an expert-driven Continuous Penetration Testing platform that blends cutting-edge automated and manual testing methods.
Your Mission - As Customer Success Manager, you will own a portion of Sprocket's high growth portfolio of customers and be accountable for the post-sale relationship end to end. You will drive product adoption, account health, retention, and growth, serving as each customer's trusted advocate and primary business relationship. Just as importantly, you will help design the customer success playbooks that enable Sprocket to deliver a high-quality customer experience as our base grows. This is a key role in the company for someone energized by customer relationships, building new systems and process, and having ownership of an end to end customer journey.
Responsibilities:- Portfolio ownership: Serve as the named point of contact for a book of accounts, guiding each to realize value from our platform.
- Time to value: Set customers up for a strong start and ensure they reach meaningful value early in the relationship.
- Adoption: Ensure customers are enabled to realize value through the Sprocket platform and stay continuously engaged throughout the partnership.
- Account health: Proactively monitor customer health and usage, track it over time, and surface at-risk and expansion-qualified accounts early.
- Relationship and communication: Be the customer's advocate and primary business contact, keeping them informed with proactive, meaningful communication throughout the engagement.
- Business reviews: Plan and run regular business reviews (QBRs) anchored to each customer's goals and progress.
- Renewals: Own the renewal cycle for your book: forecast accurately, run renewals proactively, prioritize multi-year opportunities, and protect net revenue retention. Partner with Sales on pricing and scope as needed.
- Expansion: Identify and pursue upsell opportunities and see them through to close, partnering with Sales.
- Advocacy and referrals: Build customer referral, reference, and NPS momentum.
- Voice of the customer: Capture feedback and partner with Product and Engineering to prioritize fixes and influence the roadmap.
- Process building: Create and refine the repeatable customer success playbooks, templates, and CRM workflows that scale the function.
Required:
- 2+ years in Customer Success, Account Management, Sales Engineering, Implementation, or a comparable post-sales role at a cybersecurity company.
- Track record managing a sizable book (50+ accounts) leading technical discussions and owning renewals and expansion targets.
- Functional understanding of core Information/Cybersecurity concepts such as:
- Confidentiality, integrity, availability, and privacy.
- Basic risk management principles.
- Awareness of industry regulations and frameworks such as PCI-DSS, HIPAA, HITRUST, OWASP, Critical Security Controls, and NIST CSF.
- Basic Network+ level knowledge such as:
- DNS, domain names, host names and subdomains, IP blocks (CIDR notation), RFC 1918 address spaces, and TCP ports/services.
- Customer-centric mindset: a genuine drive to ensure customers succeed and to exceed expectations.
- Strong communication: explains complex ideas clearly in writing and live, with both practitioners and executives.
- Organized project manager: can run many accounts in parallel without dropping the ball.
- Process and tooling fluency: comfortable in a CRM (HubSpot a plus) and building scalable, repeatable workflows.
- Problem-solver and collaborator who thrives working across Sales, Product, and Engineering.
Preferred:
- Familiarity with usage- and health-based expansion plays.
- Experience with Customer Success tools and processes such as Gainsight, ChurnZero, NPS scoring.
- Experience with AI tools such as Claude to scale efficiencies and manual work.
- Unlimited PTO for healthy work/life balance.
- Company contribution to 401k (immediate eligibility, no one should have to wait to start saving).
- 75% company contribution for health insurance for employees and 50% for dependents.
- 100% company contribution for dental and vision.
- Flexible working hours.
- Support for your career development with paid training, conferences, certifications, etc.
- Madison office preferable or remote within USA
Ready to Trailblaze the Cybersecurity Frontier? If you're passionate about cybersecurity and eager to make an impact in the industry, we want you on our team. Apply now at Sprocket Security and join the revolution of safeguarding businesses from cyber threats!