Customer Success Manager
Madison, WI · Remote
Madison Office Preferable or Remote within USA Company Mission - Our mission is to help secure as ... manual testing methods. Your Mission - As Customer Success Manager, you will own a portion of ...
Customer Success Manager
Madison, WI · Remote
Madison Office Preferable or Remote within USA Company Mission - Our mission is to help secure as ... manual testing methods. Your Mission - As Customer Success Manager, you will own a portion of ...
Medicare Pricing Analyst
Madison, WI · On-site +1
We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois ... testing, and validation. Download, verify, and install CMS update files to ensure system accuracy.
Medicare Pricing Analyst
Madison, WI · On-site +1
We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois ... testing, and validation. Download, verify, and install CMS update files to ensure system accuracy.
Medicare Pricing Analyst
Madison, WI · On-site +1
We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois ... testing, and validation. Download, verify, and install CMS update files to ensure system accuracy.
Medicare Pricing Analyst
Madison, WI · On-site +1
We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois ... testing, and validation. Download, verify, and install CMS update files to ensure system accuracy.
Field Service Engineer
Middleton, WI · On-site +1
$40 - $52/hr
Provide technical support and assistance to customers via phone, remote connection, or on-site for ... Study technical manuals and attend training sessions to maintain current knowledge. * Support ...
Field Service Engineer
Middleton, WI · On-site +1
$40 - $52/hr
Provide technical support and assistance to customers via phone, remote connection, or on-site for ... Study technical manuals and attend training sessions to maintain current knowledge. * Support ...
Payroll Director - Managed HR Services
Madison, WI · On-site +1
Provide leadership in managing remote teams effectively and efficiently Client Delivery ... Identify opportunities to streamline manual processes and improve efficiency through technology and ...
Payroll Director - Managed HR Services
Madison, WI · On-site +1
Provide leadership in managing remote teams effectively and efficiently Client Delivery ... Identify opportunities to streamline manual processes and improve efficiency through technology and ...
We strive to enrich each of our lives with kaleidoscopic memories we make here - vibrant, lively, of all hues and colors. This is a remote position. We are seeking a highly skilled and innovative ...
We strive to enrich each of our lives with kaleidoscopic memories we make here - vibrant, lively, of all hues and colors. This is a remote position. We are seeking a highly skilled and innovative ...
We strive to enrich each of our lives with kaleidoscopic memories we make here - vibrant, lively, of all hues and colors. This is a remote position. We are seeking a highly skilled and innovative ...
We strive to enrich each of our lives with kaleidoscopic memories we make here - vibrant, lively, of all hues and colors. This is a remote position. We are seeking a highly skilled and innovative ...
Remote Manual Tester information
See Madison, WI salary details
$10.42 - $15.04
4% of jobs
$15.04 - $19.66
0% of jobs
$19.66 - $24.29
0% of jobs
$24.29 - $28.91
4% of jobs
$28.91 - $33.54
14% of jobs
$34.69 is the 25th percentile. Wages below this are outliers.
$33.54 - $38.16
11% of jobs
The median wage is $42.51 / hr.
$38.16 - $42.78
18% of jobs
$42.78 - $47.41
17% of jobs
$49.08 is the 75th percentile. Wages above this are outliers.
$47.41 - $52.03
19% of jobs
$52.03 - $56.66
9% of jobs
$56.66 - $61.28
4% of jobs
$10
$42
$61
How much do remote manual tester jobs pay per hour?
As of Sep 8, 2026, the average hourly pay for remote manual tester in Madison, WI is $42.23, according to ZipRecruiter salary data. Most workers in this role earn between $33.89 and $49.18 per hour, depending on experience, location, and employer.
What is a remote manual tester?
A Remote Manual Tester is a quality assurance professional who tests software applications manually (without automation tools) from a remote location. Their main responsibilities include executing test cases, identifying bugs, and reporting issues to ensure software meets the required standards. They collaborate with development teams online and use various tools to document and track defects. This role requires attention to detail, strong analytical skills, and the ability to communicate findings effectively. Working remotely allows them to perform these tasks from anywhere, providing flexibility for both employees and employers.
What does a remote manual tester do?
As a remote manual tester, your duties are to test software for bugs, user difficulties, or other technical issues. Typically, your responsibilities are to follow a specific test plan or guidance plan from a QA tester or other software engineer to ensure that the different features of a new version of an application or program work according to specifications. Manual testers are needed to ensure there are no issues before they have launched the software. Since you work from home, you need to make sure you are in close communication with the QA department to report any findings.
What are the key skills and qualifications needed to thrive as a remote manual tester, and why are they important?
To thrive as a Remote Manual Tester, you need a solid understanding of software testing principles, attention to detail, and experience with test case creation and execution, often supported by a degree in computer science or a related field. Familiarity with bug tracking systems like Jira, test management tools such as TestRail, and knowledge of various operating systems and browsers is typically required. Strong communication, self-motivation, and problem-solving skills help you collaborate effectively and manage tasks independently in a remote environment. These competencies ensure accurate defect identification, thorough test coverage, and efficient teamwork, all crucial for delivering high-quality software products.
What are some common challenges faced by remote manual testers and how can they be overcome?
Remote manual testers often encounter challenges such as communication gaps with development teams, managing time zone differences, and accessing test environments securely. To overcome these, it's important to establish clear communication channels, use collaborative tools for bug tracking and reporting, and coordinate testing schedules with the team. Additionally, ensuring stable internet connectivity and having secure access to testing platforms helps maintain productivity and data integrity.
What is the difference between Remote Manual Tester vs Remote Automation Tester?
| Aspect | Remote Manual Tester | Remote Automation Tester |
|---|---|---|
| Required Skills | Test case execution, defect reporting, basic scripting | Scripting, test automation tools, programming languages |
| Certifications | ISTQB, CSQA often preferred | ISTQB, Certified Automation Tester certifications |
| Work Environment | Primarily manual testing, test case documentation | Developing and maintaining automated test scripts |
| Industry Usage | Software development, QA teams | Software development, QA automation teams |
Remote Manual Testers focus on executing test cases and identifying bugs manually, while Remote Automation Testers develop scripts to automate testing processes. Both roles require similar certifications and work in software QA environments, but differ mainly in technical skills and automation responsibilities.
More about Remote Manual Tester jobs
What are popular job titles related to Remote Manual Tester jobs in Madison, WI?
For Remote Manual Tester jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Remote Manual Tester jobs in Madison, WI look for?
The top searched job categories for Remote Manual Tester jobs in Madison, WI are:
What cities near Madison, WI are hiring for Remote Manual Tester jobs?
Cities near Madison, WI with the most Remote Manual Tester job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Key responsibilities
Own a portion of Sprocket's customer portfolio, guiding accounts to realize value from the platform.
Ensure customers achieve early success, stay engaged, and realize ongoing value through platform adoption.
Monitor account health, manage renewals, identify expansion opportunities, and serve as the primary customer advocate.
Job description
Location: Madison Office Preferable or Remote within USA
Company Mission - Our mission is to help secure as many companies as possible, by using the best way of doing so, penetration testing. Sprocket Security prioritizes offensive security for enterprises, empowering them to build robust defense strategies based on individual business risk.
How - At Sprocket Security, we've built an expert-driven Continuous Penetration Testing platform that blends cutting-edge automated and manual testing methods.
Your Mission - As Customer Success Manager, you will own a portion of Sprocket's high growth portfolio of customers and be accountable for the post-sale relationship end to end. You will drive product adoption, account health, retention, and growth, serving as each customer's trusted advocate and primary business relationship. Just as importantly, you will help design the customer success playbooks that enable Sprocket to deliver a high-quality customer experience as our base grows. This is a key role in the company for someone energized by customer relationships, building new systems and process, and having ownership of an end to end customer journey.
Responsibilities:- Portfolio ownership: Serve as the named point of contact for a book of accounts, guiding each to realize value from our platform.
- Time to value: Set customers up for a strong start and ensure they reach meaningful value early in the relationship.
- Adoption: Ensure customers are enabled to realize value through the Sprocket platform and stay continuously engaged throughout the partnership.
- Account health: Proactively monitor customer health and usage, track it over time, and surface at-risk and expansion-qualified accounts early.
- Relationship and communication: Be the customer's advocate and primary business contact, keeping them informed with proactive, meaningful communication throughout the engagement.
- Business reviews: Plan and run regular business reviews (QBRs) anchored to each customer's goals and progress.
- Renewals: Own the renewal cycle for your book: forecast accurately, run renewals proactively, prioritize multi-year opportunities, and protect net revenue retention. Partner with Sales on pricing and scope as needed.
- Expansion: Identify and pursue upsell opportunities and see them through to close, partnering with Sales.
- Advocacy and referrals: Build customer referral, reference, and NPS momentum.
- Voice of the customer: Capture feedback and partner with Product and Engineering to prioritize fixes and influence the roadmap.
- Process building: Create and refine the repeatable customer success playbooks, templates, and CRM workflows that scale the function.
Required:
- 2+ years in Customer Success, Account Management, Sales Engineering, Implementation, or a comparable post-sales role at a cybersecurity company.
- Track record managing a sizable book (50+ accounts) leading technical discussions and owning renewals and expansion targets.
- Functional understanding of core Information/Cybersecurity concepts such as:
- Confidentiality, integrity, availability, and privacy.
- Basic risk management principles.
- Awareness of industry regulations and frameworks such as PCI-DSS, HIPAA, HITRUST, OWASP, Critical Security Controls, and NIST CSF.
- Basic Network+ level knowledge such as:
- DNS, domain names, host names and subdomains, IP blocks (CIDR notation), RFC 1918 address spaces, and TCP ports/services.
- Customer-centric mindset: a genuine drive to ensure customers succeed and to exceed expectations.
- Strong communication: explains complex ideas clearly in writing and live, with both practitioners and executives.
- Organized project manager: can run many accounts in parallel without dropping the ball.
- Process and tooling fluency: comfortable in a CRM (HubSpot a plus) and building scalable, repeatable workflows.
- Problem-solver and collaborator who thrives working across Sales, Product, and Engineering.
Preferred:
- Familiarity with usage- and health-based expansion plays.
- Experience with Customer Success tools and processes such as Gainsight, ChurnZero, NPS scoring.
- Experience with AI tools such as Claude to scale efficiencies and manual work.
- Unlimited PTO for healthy work/life balance.
- Company contribution to 401k (immediate eligibility, no one should have to wait to start saving).
- 75% company contribution for health insurance for employees and 50% for dependents.
- 100% company contribution for dental and vision.
- Flexible working hours.
- Support for your career development with paid training, conferences, certifications, etc.
- Madison office preferable or remote within USA
Ready to Trailblaze the Cybersecurity Frontier? If you're passionate about cybersecurity and eager to make an impact in the industry, we want you on our team. Apply now at Sprocket Security and join the revolution of safeguarding businesses from cyber threats!