Customer Support Specialist
$18.25 - $24.50/hr
How - At Sprocket Security, we've built an expert-driven Continuous Penetration Testing platform that blends cutting-edge automated and manual testing methods. Your Mission - As Customer Support ...
Customer Support Specialist
$18.25 - $24.50/hr
How - At Sprocket Security, we've built an expert-driven Continuous Penetration Testing platform that blends cutting-edge automated and manual testing methods. Your Mission - As Customer Support ...
Customer Success Manager
Madison, WI · Remote
Madison Office Preferable or Remote within USA Company Mission - Our mission is to help secure as ... manual testing methods. Your Mission - As Customer Success Manager, you will own a portion of ...
Customer Success Manager
Madison, WI · Remote
Madison Office Preferable or Remote within USA Company Mission - Our mission is to help secure as ... manual testing methods. Your Mission - As Customer Success Manager, you will own a portion of ...
Medicare Pricing Analyst
Madison, WI · On-site +1
We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois ... testing, and validation. Download, verify, and install CMS update files to ensure system accuracy.
Medicare Pricing Analyst
Madison, WI · On-site +1
We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois ... testing, and validation. Download, verify, and install CMS update files to ensure system accuracy.
Medicare Pricing Analyst
Madison, WI · On-site +1
We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois ... testing, and validation. Download, verify, and install CMS update files to ensure system accuracy.
Medicare Pricing Analyst
Madison, WI · On-site +1
We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois ... testing, and validation. Download, verify, and install CMS update files to ensure system accuracy.
Field Service Engineer
Middleton, WI · On-site +1
$40 - $52/hr
Provide technical support and assistance to customers via phone, remote connection, or on-site for ... Study technical manuals and attend training sessions to maintain current knowledge. * Support ...
Field Service Engineer
Middleton, WI · On-site +1
$40 - $52/hr
Provide technical support and assistance to customers via phone, remote connection, or on-site for ... Study technical manuals and attend training sessions to maintain current knowledge. * Support ...
Payroll Director - Managed HR Services
Madison, WI · On-site +1
Provide leadership in managing remote teams effectively and efficiently Client Delivery ... Identify opportunities to streamline manual processes and improve efficiency through technology and ...
Payroll Director - Managed HR Services
Madison, WI · On-site +1
Provide leadership in managing remote teams effectively and efficiently Client Delivery ... Identify opportunities to streamline manual processes and improve efficiency through technology and ...
Remote Manual Tester information
See Madison, WI salary details
$10.42 - $15.04
4% of jobs
$15.04 - $19.66
0% of jobs
$19.66 - $24.29
0% of jobs
$24.29 - $28.91
4% of jobs
$28.91 - $33.54
14% of jobs
$34.69 is the 25th percentile. Wages below this are outliers.
$33.54 - $38.16
11% of jobs
The median wage is $42.51 / hr.
$38.16 - $42.78
18% of jobs
$42.78 - $47.41
17% of jobs
$49.08 is the 75th percentile. Wages above this are outliers.
$47.41 - $52.03
19% of jobs
$52.03 - $56.66
9% of jobs
$56.66 - $61.28
4% of jobs
$10
$42
$61
How much do remote manual tester jobs pay per hour?
As of Aug 25, 2026, the average hourly pay for remote manual tester in Madison, WI is $42.23, according to ZipRecruiter salary data. Most workers in this role earn between $33.89 and $49.18 per hour, depending on experience, location, and employer.
What is a remote manual tester?
A Remote Manual Tester is a quality assurance professional who tests software applications manually (without automation tools) from a remote location. Their main responsibilities include executing test cases, identifying bugs, and reporting issues to ensure software meets the required standards. They collaborate with development teams online and use various tools to document and track defects. This role requires attention to detail, strong analytical skills, and the ability to communicate findings effectively. Working remotely allows them to perform these tasks from anywhere, providing flexibility for both employees and employers.
What does a remote manual tester do?
As a remote manual tester, your duties are to test software for bugs, user difficulties, or other technical issues. Typically, your responsibilities are to follow a specific test plan or guidance plan from a QA tester or other software engineer to ensure that the different features of a new version of an application or program work according to specifications. Manual testers are needed to ensure there are no issues before they have launched the software. Since you work from home, you need to make sure you are in close communication with the QA department to report any findings.
What are the key skills and qualifications needed to thrive as a remote manual tester, and why are they important?
To thrive as a Remote Manual Tester, you need a solid understanding of software testing principles, attention to detail, and experience with test case creation and execution, often supported by a degree in computer science or a related field. Familiarity with bug tracking systems like Jira, test management tools such as TestRail, and knowledge of various operating systems and browsers is typically required. Strong communication, self-motivation, and problem-solving skills help you collaborate effectively and manage tasks independently in a remote environment. These competencies ensure accurate defect identification, thorough test coverage, and efficient teamwork, all crucial for delivering high-quality software products.
What are some common challenges faced by remote manual testers and how can they be overcome?
Remote manual testers often encounter challenges such as communication gaps with development teams, managing time zone differences, and accessing test environments securely. To overcome these, it's important to establish clear communication channels, use collaborative tools for bug tracking and reporting, and coordinate testing schedules with the team. Additionally, ensuring stable internet connectivity and having secure access to testing platforms helps maintain productivity and data integrity.
What is the difference between Remote Manual Tester vs Remote Automation Tester?
| Aspect | Remote Manual Tester | Remote Automation Tester |
|---|---|---|
| Required Skills | Test case execution, defect reporting, basic scripting | Scripting, test automation tools, programming languages |
| Certifications | ISTQB, CSQA often preferred | ISTQB, Certified Automation Tester certifications |
| Work Environment | Primarily manual testing, test case documentation | Developing and maintaining automated test scripts |
| Industry Usage | Software development, QA teams | Software development, QA automation teams |
Remote Manual Testers focus on executing test cases and identifying bugs manually, while Remote Automation Testers develop scripts to automate testing processes. Both roles require similar certifications and work in software QA environments, but differ mainly in technical skills and automation responsibilities.
More about Remote Manual Tester jobs
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What job categories do people searching Remote Manual Tester jobs in Madison, WI look for?
The top searched job categories for Remote Manual Tester jobs in Madison, WI are:
What cities near Madison, WI are hiring for Remote Manual Tester jobs?
Cities near Madison, WI with the most Remote Manual Tester job openings:
$18.25 - $24.50/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 18 days ago
Job description
Location: Madison, WI
Company Mission - Our mission is to help secure as many companies as possible, by using the best way of doing so, penetration testing. Sprocket Security prioritizes offensive security for enterprises, empowering them to build robust defense strategies based on individual business risk.
How - At Sprocket Security, we've built an expert-driven Continuous Penetration Testing platform that blends cutting-edge automated and manual testing methods.
Your Mission - As Customer Support Specialist, you are the operational backbone of the customer experience. You own customer support end to end and keep the day to day of each account running smoothly so customers get value quickly and easily. You are the reliable, responsive contact customers count on, and a systems-minded teammate who helps our support operation scale. This role also comes with a rare opportunity: to stand up our modern, AI-driven support and engagement workflows from the ground up. It is a great fit for someone who loves tools and process, stays calm under volume, and takes pride in a support experience that feels effortless.
Responsibilities:- Customer support: Own frontline customer support end to end, resolving issues quickly or routing them to the right team.
- Support queue: Keep the support queue healthy with fast response, strong resolution, and clear escalation.
- Onboarding: Coordinate a smooth onboarding so customers get up and running quickly.
- Scope accuracy: Help keep each engagement's scope accurate, coordinating with the Service Delivery team as needed.
- Support systems and automation: Stand up and continuously improve our support and engagement workflows, including AI-driven automation, as we grow.
- Offboarding: Own a clean, reliable offboarding process from start to finish.
Required:
- 2+ years in customer support, onboarding or implementation coordination, or a comparable customer operations role at a technical SaaS or security company.
- Track record owning a support queue and hitting response and resolution targets while staying calm under volume.
- Experience standing up support and engagement tooling and excited to build AI-driven support workflows here from the ground up.
- Highly organized and systems-minded with a love of tools, automation, and process improvement.
- Comfortable with core security and networking concepts or a fast learner eager to build that fluency in an offensive-security environment.
- Excellent written communication and a customer-first, problem-solving mindset.
- Strong collaborator who keeps customers and cross-team work moving forward.
Preferred:
- Experience introducing automation or AI tools such as Claude to scale support and reduce manual work.
- Familiarity with scoping, estimation, or order-management
- Exposure to customer success or in-product engagement
- Functional understanding of core Information/Cybersecurity concepts such as:
- Confidentiality, integrity, availability, and privacy.
- Basic risk management principles.
- Awareness of industry regulations and frameworks such as PCI-DSS, HIPAA, HITRUST, OWASP, Critical Security Controls, and NIST CSF.
- Basic Network+ level knowledge such as:
- DNS, domain names, host names and subdomains, IP blocks (CIDR notation), RFC 1918 address spaces, and TCP ports/services.
Benefits:
- Unlimited PTO for healthy work/life balance.
- Company contribution to 401k (immediate eligibility, no one should have to wait to start saving).
- 75% company contribution for health insurance for employees and 50% for dependents.
- 100% company contribution for dental and vision.
- Flexible working hours.
- Support for your career development with paid training, conferences, certifications, etc.
Location - Madison, WI
Ready to Trailblaze the Cybersecurity Frontier? If you're passionate about cybersecurity and eager to make an impact in the industry, we want you on our team. Apply now at Sprocket Security and join the revolution of safeguarding businesses from cyber threats!