Remote Manager Lab Operations Jobs in New Jersey

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Primary Responsibilities:

• Responsible for account management, project coordination and service proposal for consumer product clients.
• Responsible for promoting SGS services (testing, inspection and certification) to existing and new consumer product clients for deal closure.
• Responsible for cultivating cross-functional partnerships by aligning sales executives, account managers, and technical/operational lab teams to ensure seamless internal and external client support.

Specifically These Responsibilities Are To:

• Maintain and develop business relationships with existing and potential clients.
• Drive targeted revenue growth within a portfolio of established accounts through strategic selling initiatives.
• Expand existing client portfolio by identifying new business opportunities.
• Drive market research for assigned new product categories and new client outreach.
• Support market research for industry trend and industry association activities.
• Manage projects from internal and external clients for domestic and global executions.
• Issue proposal and negotiate fees, terms and conditions as necessary.
• Facilitate the collection of required client documentation to eliminate bottlenecks and enable efficient execution by the operation and lab teams.
• Serve as the primary point of contact for order concerns and requirements, aligning with operation and lab teams to meet all defined client protocols.
• Escalate and resolve client order issues in strict alignment with client requirements, keeping operation and lab teams fully informed.
• Consistently and accurately provides sales reports and other reports timely as required by management.
• Other duties assigned as necessary in response to business needs.

Profile:

• Ability to establish effective working and team relationships with internal and external customers, work in a collaborative manner.
• Creative and strategic thinking skills to develop innovative solutions to sell to the client.
• Capable of building trust, value others and communicate effectively.
• Customer focused, high integrity, excellent work ethic.
• Self-managed and responsible to meet targets and goals.
• Strong communication and organizational skills.
• Highly motivated, dependable, and detail oriented.
• Demonstrates ability to acquire new knowledge at a rapid pace.
• Travels up to 30% of time.
• We are seeking candidates based in New Jersey for this hybrid role, which combines remote work with in-office collaboration.

Skills:

• Highly organized to handle fast paced environment.
• Strong people skills to include cross cultural sensitivities.
• Proven analytical and problem-solving abilities.
• University graduate or equivalent educational background, preferred in science, engineering or business fields.
• 2+ years of client service or inside sales experience in a multinational organization.
• Strong written and spoken English skills, other languages are an advantage.
• Persuasive, diplomatic, but always to the point and a strong ability to sell a concept.
• Hands-on, open-minded, proactive team player.
• Proficient in Microsoft Office- Word, Excel, PowerPoint and Outlook 365, LinkedIn.

Functional Competencies / Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

SGS is an Equal Opportunity Employer.

Compensation

The expected salary for this position is $56,000 to 75,000 per year. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.

Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role.

• Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
• Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
• Happiness:
  • Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
  • Work-Life Balance: Paid-time off and family leave

In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.

Position anticipated to close September 28, 2026.

Additional information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback.  Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.