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Remote Manager End User Computing Jobs in Timonium, MD

NinjaOne

Senior Release Manager

Baltimore, MD · On-site +1

In this role, you will define and evolve release processes end-to-end--bringing structure and ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...

NinjaOne

Senior Release Manager

Baltimore, MD · On-site +1

In this role, you will define and evolve release processes end-to-end--bringing structure and ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...

EnthuZiastic

Growth Hacker - Remote

Baltimore, MD · Remote

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... user communication and engagement. Budget Management: * Manage and allocate budgets effectively ...

EnthuZiastic

Growth Hacker - Remote

Towson, MD · Remote

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... user communication and engagement. Budget Management: * Manage and allocate budgets effectively ...

Impruvon

Senior Software Engineer

Baltimore, MD · On-site +1

$140K - $160K/yr

Remote - USA Reporting To: Principal Engineer (Head of Engineering) Compensation: $140,000 - $160 ... In this role, you will take end-to-end responsibility for key features and platform components ...

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All JobsEnd User Computing JobsRemote Manager End User Computing JobsRemote Manager End User Computing Jobs in Timonium, MD

Remote Manager End User Computing information

See Timonium, MD salary details

$72.1K

$115.4K

$150.9K

How much do remote manager end user computing jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote manager end user computing in Timonium, MD is $115,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,900.00 and $111,900.00 per year, depending on experience, location, and employer.

How does a remote manager end user computing effectively coordinate and support a distributed IT team?

A Remote Manager End User Computing typically oversees geographically dispersed teams responsible for supporting employees’ devices and digital workspaces. Effective coordination relies on clear communication, regular virtual meetings, and robust ticketing or workflow systems to track issues and progress. The manager must foster collaboration using digital tools, set clear expectations, and ensure that best practices for security and device management are consistently followed. Building a strong team culture remotely and providing ongoing training are also key to maintaining high service standards.

What does a remote manager end user computing do?

A Remote Manager End User Computing oversees the delivery and maintenance of IT services and support for end users, often in a distributed or remote work environment. They manage teams responsible for supporting desktops, laptops, mobile devices, virtual desktops, and related user-facing technologies. Their role includes ensuring reliable system performance, implementing security policies, and facilitating smooth user experiences across remote locations. They also coordinate upgrades, troubleshoot escalated issues, and help design strategies for remote technology deployment.

What are the key skills and qualifications needed to thrive as a remote manager end user computing, and why are they important?

To thrive as a Remote Manager End User Computing, you need expertise in end user support, IT infrastructure management, and a solid understanding of device management platforms, often supported by a degree in IT or related field. Familiarity with tools like Microsoft Endpoint Manager, Citrix, VMware Horizon, and relevant certifications (such as ITIL or CompTIA) is typically required. Outstanding leadership, communication, and problem-solving skills are crucial for effectively guiding distributed teams and addressing user needs. These skills ensure seamless technology adoption, optimized end user experiences, and efficient remote team coordination.
Remote Manager End User Computing jobs near you
Infographic showing various Remote Manager End User Computing job openings in Timonium, MD as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $115,389 per year, or $55.5 per hour.

Developer II (IT@JH Financial Systems)

Johns Hopkins University

Baltimore, MD • On-site, Remote

Full-time

Re-posted 14 days ago

Johns Hopkins University rating

8.0

Company rating: 8.0 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

186th of 617 rated colleges and universities

Job description

IT@JH Financial Systems is seeking a Developer II who will support administrative departments and business units (including HR, Finance, Payroll, and Shared Services) that rely on ServiceNow for case management and service delivery. The position focuses on managing and enhancing the ServiceNow platform, including workflows, record producers, and integrations with enterprise systems, rather than end user devices such as laptops or mobile hardware. Work includes a combination of ticket-based activities (e.g., defects, access requests, configuration updates) and project-based assignments (e.g., new service onboarding, automation, and system enhancements). The role operates with moderate to high independence, collaborating closely with business stakeholders and technical team members, while following established service management processes and delivery standards.
Specific Duties & Responsibilities
Analysis & Requirements Gathering
  • Under guidance define business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues.
  • Gather system requirements by meeting with clients and researching existing technology to understand the business requirements for new applications.

Design & Development
  • Develop detailed tasks by analyzing project scope and milestones for projects to ensure product is delivered quickly according to software lifecycle standards.
  • Write functional/technical specifications by taking the provided system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions.
  • Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solution for application development tasks.
  • Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-based system(s) to simplify code maintenance and to improve the support.

Testing & Documentation
  • Create and document test scenarios using the appropriate testing tools to validate and verify application functionality.
  • Test all changes by using the appropriate test scenarios to ensure all delivered solutions work as expected and errors are handled in a meaningful way.
  • Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.

Implementation & Maintenance
  • Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution.
  • Monitor changes and resolve problems by responding to problems as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution.
  • Provide support by triaging and resolving issues to ensure prompt, effective service.
  • Other duties as assigned.

On-call Requirements
  • Participation in on-call rotation is required.

In Addition to the Duties Described Above
  • Configure and maintain ServiceNow record producers, workflows, and case management structures.
  • Support and troubleshoot platform enhancements, defects, and configuration updates.
  • Assist with integrations and data workflows (e.g., TalkDesk, Workday, SAP) including testing and validation.
  • Perform Move/Add/Change (MAC) requests across supported services and modules.
  • Contribute to identity and access configuration, including SSO and role mapping.
  • Participate in testing, UAT support, and go live readiness activities.
  • Support hypercare and ongoing platform operations, including documentation and Knowledge updates.

Minimum Qualifications
  • Bachelor's Degree.
  • One year of related experience with computer systems and applications.
  • Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications
  • Hands on experience with ServiceNow platform configuration and development (workflows, Flow Designer, business rules, UI policies).
  • Proficiency in JavaScript and platform scripting, including troubleshooting and debugging.
  • Experience working with APIs and integrations (REST/SOAP) and data exchange across systems.
  • Familiarity with multi-environment deployments and release processes (Dev, Test/UAT, Prod).
  • Experience working in Agile delivery models, including participation in backlog refinement, sprint work, and UAT support.

Classified Title: Developer II
Job Posting Title (Working Title): Developer II (IT@JH Financial Systems)
Role/Level/Range: ATP/03/PC
Starting Salary Range: $53,800 - $94,400 Annually (Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday-Friday, 8:30am-5pm
FLSA Status: Exempt
Location: Remote
Department name: IT@JH Financial Systems
Personnel area: University Administration

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About Johns Hopkins University

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Gilman believed that teaching and research go hand in hand—that success in one depends on success in the other—and that a modern university must do both well. He also believed that sharing our knowledge and discoveries would help make the world a better place. In 145 years, we haven’t strayed from that vision. This is still a destination for excellent, ambitious scholars and a world leader in teaching and research. Distinguished professors mentor students in the arts and music, humanities, social and natural sciences, engineering, international studies, education, business, and the health professions. Those same faculty members, along with their colleagues at the university’s Applied Physics Laboratory, have made us the nation’s leader in federal research and development funding every year since 1979. That’s a fitting distinction for America’s first research university, a place that has revolutionized higher education in the U.S. and continues to bring knowledge and discoveries to the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Baltimore, MD, US

Year founded

1876

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