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Remote Manager End User Computing Jobs in Northbrook, IL

Sterling Engineering Inc.

Director of IT

Chicago, IL · On-site +1

End User Technology & Collaboration * Oversee enterprise endpoint management, mobile technologies, virtual desktop environments, and remote access solutions. * Manage collaboration and productivity ...

NextRow Digital

Lead Business Analyst

Chicago, IL · Remote

Candidate can work 100% remote, preferably from Illinois. Must have experience in Hospitality ... end user training and system documentation as needed. May serve as Project Manager for small ...

Workiva

Spring 2027 Intern - Business Systems

Chicago, IL · On-site +1

$22/hr

... end-user teams * Excellent time management and listening skills * Strong verbal communication ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Haws Corporation

Specification Manager

Chicago, IL · On-site +1

This role is a remote position and is based in the Midwest or Northeast Region of the United States ... Be a change agent in introducing solution selling for the "end user" (customer) community; be the ...

EconONE Research

Systems Administrator

Chicago, IL · Remote

... Remote Desktop Services, and helpdesk assistance. Systems operate 24/7; the role requires ... Manage Active Directory: user/group lifecycle, OU structure, Group Policy Object (GPO) design ...

Epredia

Channel Manager

Chicago, IL · Remote

$156K - $157K/yr

Remote What you will be doing: * Develops business growth plans and initiatives through the Epredia ... Support Channel and End User complaints and regulatory request into Epredia sites. * Work with ...

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Remote Manager End User Computing information

See Northbrook, IL salary details

$76.1K

$121.9K

$159.4K

How much do remote manager end user computing jobs pay per year?

As of Sep 11, 2026, the average yearly pay for remote manager end user computing in Northbrook, IL is $121,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,200.00 and $118,200.00 per year, depending on experience, location, and employer.

What does a remote manager end user computing do?

A Remote Manager End User Computing oversees the delivery and maintenance of IT services and support for end users, often in a distributed or remote work environment. They manage teams responsible for supporting desktops, laptops, mobile devices, virtual desktops, and related user-facing technologies. Their role includes ensuring reliable system performance, implementing security policies, and facilitating smooth user experiences across remote locations. They also coordinate upgrades, troubleshoot escalated issues, and help design strategies for remote technology deployment.

How does a remote manager end user computing effectively coordinate and support a distributed IT team?

A Remote Manager End User Computing typically oversees geographically dispersed teams responsible for supporting employees’ devices and digital workspaces. Effective coordination relies on clear communication, regular virtual meetings, and robust ticketing or workflow systems to track issues and progress. The manager must foster collaboration using digital tools, set clear expectations, and ensure that best practices for security and device management are consistently followed. Building a strong team culture remotely and providing ongoing training are also key to maintaining high service standards.

What are the key skills and qualifications needed to thrive as a remote manager end user computing, and why are they important?

To thrive as a Remote Manager End User Computing, you need expertise in end user support, IT infrastructure management, and a solid understanding of device management platforms, often supported by a degree in IT or related field. Familiarity with tools like Microsoft Endpoint Manager, Citrix, VMware Horizon, and relevant certifications (such as ITIL or CompTIA) is typically required. Outstanding leadership, communication, and problem-solving skills are crucial for effectively guiding distributed teams and addressing user needs. These skills ensure seamless technology adoption, optimized end user experiences, and efficient remote team coordination.

What job categories do people searching Remote Manager End User Computing jobs in Northbrook, IL look for?

The top searched job categories for Remote Manager End User Computing jobs in Northbrook, IL are:

What cities near Northbrook, IL are hiring for Remote Manager End User Computing jobs?

Cities near Northbrook, IL with the most Remote Manager End User Computing job openings:

Remote Manager End User Computing jobs near you
Infographic showing various Remote Manager End User Computing job openings in Northbrook, IL as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $121,888 per year, or $58.6 per hour.

Senior UX Researcher, Customer & Partner Experience

Chicago, IL • On-site, Remote

ServiceNow
IT Services • 5 - 10K employees
Learn more about ServiceNowexternal

$128K - $219K/yr

Full-time

Medical, Retirement

Posted 7 days ago

ServiceNow rating

8.3

Company rating: 8.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
What you get to do in this role:
  • Represent the needs of customers across the product and design lifecycle from discovery through design validation and customer adoption across a portfolio of products
  • Apply and adapt appropriate research techniques and methods for specific project needs
  • Engage with customers to understand their unique needs for our products, including defining and synthesizing user types, use cases, and specific UX opportunities
  • Partner with Product Managers and Designers to influence product strategy and roadmaps
  • Validate feature and design direction through participatory design, early concept testing, formative and summative usability testing.
  • Analyze and synthesize qualitative studies and quantitative data across studies and secondary research to generate strategic and tactical insights with actionable recommendations.
  • Communicate findings through artifacts such as specific user segments, persona frameworks, jobs to be done, user journeys, task analyses, etc

Qualifications
Basic Qualifications (The must have):
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • Solid experience in applying customer-centered research techniques to product definition and designs
  • Understanding and experience in defining, planning and executing research studies including outlining objectives, goals, and timelines. This includes developing sample plans and determining the best data collection approach using quantitative and/or qualitative methods
  • A portfolio with examples of work representing research that influenced great insights or experiences. This includes examples of research goals, research methodologies used, the process followed, your involvement and role, data visualizations, and crisply articulated insights from the research

Preferred Qualifications
  • 5+ years of work experience conducting customer-centered research
  • Experience developing insightful, probing questions that resonate with both highly technical individuals through business minded end-users using enterprise software
  • Deeper knowledge of user interface design, usability evaluation techniques, task analysis, and experimental design
  • Experience with the creation and execution of online surveys as well as rich qualitative research techniques
  • Excellent presentation skills to visualize technically complex topics and make them easy to understand with customers as well as product management and design stakeholders
  • The ability to learn new technical concepts quickly

For positions in this location, we offer a base pay of $128,900 - $219,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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About ServiceNow

Sourced by ZipRecruiter

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Santa Clara, CA, US

Year founded

2004

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