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Remote Managed Service Provider Jobs in Atlanta, GA

Remote Customer Service Specialist

Atlanta, GA ยท On-site +1

$16.25 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Remote Customer Service Representative

Atlanta, GA ยท Remote

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... provided to our client's customers. Join our team where the best and brightest work. We are ... Manage a high volume of inbound calls to meet and exceed client contractual obligations * Maintain ...

Remote Customer Service Representative

Atlanta, GA ยท On-site +1

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... provided to our client's customers. Join our team where the best and brightest work. We are ... Manage a high volume of inbound calls to meet and exceed client contractual obligations * Maintain ...

Income Tax Manager - REMOTE

Atlanta, GA ยท On-site +1

$95K - $115K/yr

  • Medical

  • Retirement

  • PTO

Income Tax Manager - REMOTE To Apply Now - email your resume to [email protected] Who: A CPA ... Coordinate with external service providers to ensure timely and accurate tax filings. * Analyze and ...

Income Tax Manager - REMOTE

Atlanta, GA ยท On-site +1

$95K - $115K/yr

  • Medical

  • Retirement

  • PTO

Income Tax Manager - REMOTE To Apply Now - email your resume to [email protected] Who: A CPA ... Coordinate with external service providers to ensure timely and accurate tax filings. * Analyze and ...

Income Tax Manager - REMOTE

Atlanta, GA ยท On-site +1

$95K - $115K/yr

  • Medical

  • Retirement

  • PTO

Income Tax Manager - REMOTE To Apply Now - email your resume to [email protected] Who: A CPA ... Coordinate with external service providers to ensure timely and accurate tax filings. * Analyze and ...

Income Tax Manager - REMOTE

Atlanta, GA ยท On-site +1

$95K - $115K/yr

  • Medical

  • Retirement

  • PTO

Income Tax Manager - REMOTE To Apply Now - email your resume to [email protected] Who: A CPA ... Coordinate with external service providers to ensure timely and accurate tax filings. * Analyze and ...

Showing results 21-40

Remote Managed Service Provider information

See Atlanta, GA salary details

$14

$26

$39

How much do remote managed service provider jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote managed service provider in Atlanta, GA is $26.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.56 per hour, depending on experience, location, and employer.

What is a remote managed service provider?

A Remote Managed Service Provider (MSP) is a company or team that remotely manages a business's IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, data backup, and technical support, all from an offsite location. This allows businesses to focus on their core operations while experienced professionals maintain and secure their technology. Remote MSPs typically offer their services on a subscription basis, providing proactive support and minimizing downtime.

What is the difference between Remote Managed Service Provider vs Network Administrator?

AspectRemote Managed Service ProviderNetwork Administrator
CredentialsCertifications like CompTIA Network+, Microsoft Certified, vendor-specific certificationsCertifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via remote tools, supporting multiple clientsTypically onsite or hybrid, managing internal network infrastructure
Employer & Industry UsageManaged service providers serving various industriesIn-house IT teams or organizations managing their own networks

The main difference is that a Remote Managed Service Provider offers outsourced IT support remotely across multiple clients, while a Network Administrator manages an organization's internal network infrastructure, often onsite. Both roles require similar certifications but differ in scope, environment, and employer type.

What are the key skills and qualifications needed to thrive as a remote managed service provider, and why are they important?

To thrive as a Remote Managed Service Provider, you need strong IT troubleshooting skills, a solid understanding of network and system administration, and relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Excellent communication, problem-solving, and time management skills help professionals coordinate with clients and resolve issues efficiently. These abilities are critical for delivering reliable support, maintaining system uptime, and ensuring client satisfaction in a remote environment.

How does a remote managed service provider typically collaborate with client IT teams to ensure seamless service delivery?

Remote Managed Service Providers (MSPs) work closely with client IT teams through regular communication, ticketing systems, and scheduled virtual meetings to align on goals, resolve issues, and implement new technologies. They often use remote monitoring and management tools to proactively detect and address problems, minimizing downtime for clients. Successful collaboration involves clear documentation, shared protocols, and frequent updates, ensuring both the MSP and client teams are informed and responsive. Building trust and maintaining transparency are key to fostering strong partnerships and achieving seamless service delivery.

What are the most commonly searched types of Managed Service Provider jobs in Atlanta, GA?

The most popular types of Managed Service Provider jobs in Atlanta, GA are:

What are popular job titles related to Remote Managed Service Provider jobs in Atlanta, GA?

For Remote Managed Service Provider jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Managed Service Provider jobs in Atlanta, GA look for?

The top searched job categories for Remote Managed Service Provider jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Managed Service Provider jobs?

Cities near Atlanta, GA with the most Remote Managed Service Provider job openings:

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Atlanta, GA โ€ข On-site, Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 22 days ago


Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Full-time/Seasonal
โ€ข $19.00/hr. Spanish Bilingual, plus performance incentives
Requirements
  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders

(For example, T-Mobile is not compatible with our internal systems)
Essential Responsibilities
  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications
  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer
  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)
  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus