ZipRecruiter

Log In

2

Remote Mac Support Jobs in Calgary, AB (NOW HIRING)

All JobsMac Support JobsRemote Mac Support JobsRemote Mac Support Jobs in Calgary, AB

Remote Mac Support information

What is Remote Mac Support?

Remote Mac Support refers to technical assistance provided for Apple Mac computers via the internet, rather than in person. Technicians connect to a user's Mac remotely to diagnose and resolve issues, install software, perform updates, and offer guidance. This service is popular for its convenience, allowing users to get help without bringing their device to a physical location. It is commonly used by both individuals and businesses to maintain smooth operation of their Mac systems.

What are the key skills and qualifications needed to thrive as a Remote Mac Support specialist, and why are they important?

To thrive as a Remote Mac Support specialist, you need strong expertise in macOS troubleshooting, hardware diagnostics, and network connectivity, usually supported by relevant IT certifications like Apple Certified Support Professional (ACSP). Familiarity with remote assistance tools such as TeamViewer, Apple Remote Desktop, and ticketing systems like Zendesk is typically required. Excellent communication, patience, and problem-solving skills help build trust and effectively guide users through technical issues. These abilities ensure efficient resolution of user problems, high customer satisfaction, and smooth operation in a remote support environment.

What are common challenges faced when providing remote Mac support, and how can they be addressed?

A key challenge in remote Mac support is diagnosing issues without physical access to the device, which can make troubleshooting hardware problems or network connectivity more complex. Using reliable remote desktop tools and clear communication with users can help overcome these obstacles. Additionally, staying updated on the latest macOS updates and common compatibility issues is essential. Building rapport with clients and guiding them step-by-step ensures smoother support sessions and increases user satisfaction.
What are the most commonly searched types of Mac Support jobs in Calgary, AB? The most popular types of Mac Support jobs in Calgary, AB are:
What are popular job titles related to Remote Mac Support jobs in Calgary, AB? For Remote Mac Support jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Remote Mac Support jobs in Calgary, AB look for? The top searched job categories for Remote Mac Support jobs in Calgary, AB are:
Remote Mac Support jobs near you
Infographic showing various Remote Mac Support job openings in Calgary, AB as of July 2026, with employment types broken down into 1% Locum Tenens, 3% Internship, 1% As Needed, 77% Full Time, 13% Part Time, and 5% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Business Development Representative (Remote)

RhythmQ

Calgary, AB • Remote

CA$70K - CA$75K/yr

Full-time

Re-posted 14 days ago

Job description

Cold calls from applicants accepted!

Want to build or start your sales career with a company that's grown over 5x in the last 3 years? We're offering a fully remote option for the right candidate, a competitive base salary with uncapped commissions, and a training plan to get you generating results in as little as 45 days! Success in this role would lead to an Account Executive position within 12 months.

The BDR focuses on generating qualified prospects by responding to inbound leads, cold calling, cold emailing, and networking. They are responsible for moving the sales conversation forward by connecting qualified prospects to an Account Executive. The BDR is the key to lead nurturing and setting more qualified appointments that ultimately convert to deals.

What will you do?

First Response to Inbound Leads 30%

Be hyper-responsive to inbound leads generated through the website, social media or advertising

Qualify prospects to see if we're a good fit and if they're ready to take the next step in the sales process

Manage and nurture leads until they are ready to be connected with an AE

Outbound Lead Generation 30%

Research and identify potential customers

Connect with prospects by cold calling or cold emailing

Qualify prospects to see if we're a good fit and if they're ready to take the next step in the sales process

Nurture leads and build rapport by offering insights and resources that support them during their buying journey

Strategy and Growth 30%

Write and adapt email scripts and sequences

Brainstorm and execute new strategies to attract our target market

Keep up to date on trends and news from the industry, our competitors, and our target market

Spend time with the AE to learn and improve selling techniques

CRM Maintenance 10%

Maintain the client database to make sure the sales team can access current information on all leads

Compensation:

- $50,000-$55,000 base salary, with a $70,000 OTE, uncapped based on leads generated, converted and sold.
- 3 weeks vacation to start
- Mac + required accessories to setup your workspace
- Access to industry leading selling tools, such as Apollo, Avoma, Leadfeeder, and AI prospecting
- Dedicated onboarding plan that focuses on real training and results