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Remote Lumen Technologies Jobs in Utah (NOW HIRING)

Headquarters is located in Sandy, Utah however, this position is remote and can be worked from ... Specializing in pricing ACC, AT&T, Brightspeed, Lumen and Verizon on the pre-sales side of ...

Remote Lumen Technologies information

What is a remote Lumen Technologies job?

Remote Lumen Technologies jobs are positions offered by Lumen Technologies that allow employees to work from locations outside of traditional office settings, often from home. These roles may include technical, customer service, sales, or corporate support functions. Working remotely for Lumen Technologies enables flexibility while still providing access to the company’s resources, training, and collaboration tools. The company supports remote work to attract a diverse talent pool and to adapt to modern workplace preferences.

What skills and qualifications are needed to thrive as a remote employee at Lumen Technologies?

To thrive as a Remote Employee at Lumen Technologies, you need strong technical expertise relevant to your role (such as IT, network engineering, or customer service), typically supported by a relevant degree or certifications. Familiarity with collaboration tools like Microsoft Teams, VPNs, ticketing systems, and Lumen-specific software is often required. Outstanding self-motivation, time management, and communication skills help remote employees excel in a distributed work environment. These abilities ensure productivity, effective teamwork, and high-quality service delivery regardless of location.

What challenges are faced when working remotely for Lumen Technologies, and how can they be addressed?

Working remotely for Lumen Technologies often involves navigating time zone differences, maintaining clear communication with cross-functional teams, and managing projects independently. Employees may find it challenging to stay connected with colleagues and access support quickly. To address these issues, Lumen Technologies promotes the use of collaborative tools such as Microsoft Teams and regular virtual meetings, along with providing structured onboarding and training. Proactively engaging in team check-ins and leveraging available resources can help remote employees stay productive and feel part of the broader company culture.

What is the difference between Remote Lumen Technologies vs Remote Network Technician?

AspectRemote Lumen TechnologiesRemote Network Technician
CertificationsTypically requires Cisco, CompTIA, or vendor-specific certificationsOften requires Cisco, CompTIA Network+, or similar certifications
Work EnvironmentRemote, supporting enterprise telecommunications and cloud servicesRemote, troubleshooting and maintaining network hardware and software
Industry UsageTelecommunications, cloud services, enterprise ITNetworking, IT support, infrastructure management

Remote Lumen Technologies and Remote Network Technicians share similar certifications and work environments, both focusing on network and telecommunications support. However, Lumen roles are more aligned with enterprise telecom solutions, while Network Technicians often focus on hardware and network troubleshooting across various industries.

What are the most commonly searched types of Lumen Technologies jobs in Utah?

The most popular types of Lumen Technologies jobs in Utah are:

What are popular job titles related to Remote Lumen Technologies jobs in Utah?

For Remote Lumen Technologies jobs in Utah, the most frequently searched job titles are:

Pricing Specialist-AT&T

Telarus

Sandy, UT • Remote

Full-time

Re-posted 14 days ago


Job description

Headquarters is located in Sandy, Utah however, this position is remote and can be worked from anywhere in the U.S.

  • Must be willing to work 10am-7pm Mountain Time hours
  • Preference for candidate to live in Mountain or Pacific Time Zones


Role and Responsibilities

Primary functions of this role include but are not limited to:

Specializing in pricing ACC, AT&T, Brightspeed, Lumen and Verizon on the pre-sales side of Operations

You may be assigned to specific suppliers exclusively.

Processing quote requests for our sales advisors by utilizing supplier portals, channel contacts, and rate cards

Processing deal registrations

Segmentation and serviceability checks

Contract creation

Ensure accuracy of signed contract/documents, order gathering forms and LOAs

Research where answers and solutions are unclear or unknown

Provide resolution on first-level pricing escalations

Salesforce opportunity, quote, and order management

Strive for a 2-hour quote pick-up within Salesforce

Strive for a 2-hour email response time

Juggle processing new quote requests while handling questions, contract, and order requests from previous quotes

Monitor and respond to questions through company chat groups and email

Build relationships with advisors, internal departments and suppliers

Team coverage

Attend regular supplier meetings and trainings

Responsible for taking calls from the shared call queue and making regular outgoing calls to suppliers and advisors

Qualifications and Education Requirements

Bachelor's degree preferred

Telecom experience6 months+ preferred

  • Adaptable to constant change
  • Customer service background
  • Advanced organizational skills
  • Microsoft Office365 predominantly with Outlook and Excel
  • Intermediate computer knowledge
  • Intermediate comprehension of telecom/technology carrier's product offerings
  • Exceptional written and verbal skills with engaging phone presence

Preferred Skills

1+ year telecom/technology experience

  • Detail driven, ability to prioritize
  • Ability to work within the "grey" when things are not black and white
  • Self-motivated
  • Strong communicator - ability to have hard conversations
  • Personable
  • Team collaborator
  • Quick learner
  • Independent problem solver
  • Forward thinker

Additional Notes

Additional job duties and projects may be assigned. Prior experience quoting with AT&T, Lumen, Brightspeed, and/or Verizon is preferred but not required.