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Remote Loss Mitigation Jobs in Villa Rica, GA (NOW HIRING)

Reserv, Inc.

Claims Team Lead

Atlanta, GA · On-site +1

... and loss mitigation * Increased reserve and payment authority with the ability to assist with ... remote environment * Comfortable with technology and the ability to evolve the claims systems and ...

Reserv, Inc.

APD Claims Team Lead

Atlanta, GA · On-site +1

... loss mitigation Job Duties: * Serve as backup/leader when the Manager is out of office ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

Reserv, Inc.

Trucking Director

Atlanta, GA · On-site +1

... loss mitigation Requirements * Bachelor's degree in insurance, business administration, or a ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

Reserv, Inc.

Claims Manager - Trucking (BI)

Atlanta, GA · On-site +1

... loss mitigation Qualifications * Bachelor's degree in insurance, business administration, or a ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

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Remote Loss Mitigation information

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How much do remote loss mitigation jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote loss mitigation in Villa Rica, GA is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.94 per hour, depending on experience, location, and employer.

What is a remote loss mitigation?

A Remote Loss Mitigation job involves working from home to help borrowers manage and avoid loan defaults or foreclosures. Professionals in this role assess financial situations, review loan modification options, and negotiate repayment plans with customers. They communicate with borrowers via phone or email, analyze financial documents, and ensure compliance with lender and regulatory guidelines. Strong analytical, negotiation, and customer service skills are essential. This role is typically found in mortgage lending, banking, or financial services industries.

What are the key skills and qualifications needed to thrive in remote loss mitigation?

To thrive as a Remote Loss Mitigation specialist, candidates typically need experience in mortgage servicing, risk assessment, and familiarity with foreclosure prevention strategies, often supported by a background in finance or real estate. Proficiency with loan servicing software, CRM systems, and knowledge of regulatory guidelines such as CFPB or HUD are highly valuable. Outstanding communication, problem-solving abilities, and empathy help build rapport with borrowers and coordinate effectively with internal teams. These skills and qualities are crucial for accurately assessing financial hardship, negotiating solutions, and helping both the lender and the borrower avoid financial losses.

What are some common challenges faced in remote loss mitigation, and how can I prepare for them?

Remote Loss Mitigation professionals often encounter situations involving distressed borrowers, tight regulatory timelines, and the need to manage multiple cases simultaneously. Success in this role requires strong organizational skills and the ability to adapt communication styles to help borrowers feel comfortable discussing sensitive financial matters. Staying current on industry regulations and lender-specific policies will help you navigate complex cases more efficiently. Being proactive in problem-solving and maintaining a customer-focused mindset can greatly improve outcomes for both the borrower and the organization. Regular training, collaboration with team members, and leaning into available resources are excellent ways to prepare for these challenges.

What are popular job titles related to Remote Loss Mitigation jobs in Villa Rica, GA?

For Remote Loss Mitigation jobs in Villa Rica, GA, the most frequently searched job titles are:

What job categories do people searching Remote Loss Mitigation jobs in Villa Rica, GA look for?

The top searched job categories for Remote Loss Mitigation jobs in Villa Rica, GA are:

What cities near Villa Rica, GA are hiring for Remote Loss Mitigation jobs?

Cities near Villa Rica, GA with the most Remote Loss Mitigation job openings:

Remote Loss Mitigation jobs near you

Claims Team Lead

Atlanta, GA • On-site, Remote

Reserv, Inc.
Insurance Services • 1 - 10 employees
Learn more about Reserv, Inc.external

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
As a Team Lead at Reserv, you will be a working leader providing support to a Claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Auto Claims (ASE) adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim
What you'll do
  • Flexibility - you will need to be able to switch from claims handling to coaching and feedback
  • Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice
  • Serve as backup/leader when the Manager is out of office
  • Responsible for initial onboarding tasks / access and new hire cultural immersion
  • SME for first-line questions, escalations, roundtable discussions
  • Be consistently dependable in achieving or exceeding goals and overcoming obstacles
  • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery
  • Align team with client and customer expectations of the claims process
  • Serve as a resource for escalated claims
  • Foster a positive work environment, promote teamwork, and encourage professional growth and development
  • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team
  • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation
  • Increased reserve and payment authority with the ability to assist with moderate reviews
  • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience
  • Workshops lead/co-lead by Team Leads, Managers, and other Reserv employees
  • Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset

Qualifications
  • 5+ years of insurance claims experience in multiple lines of business, preference for an auto
  • 3+ years of leadership experience with a preference for experience managing in a remote environment
  • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
  • Demonstrated commitment to quality, accuracy, and attention to detail
  • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

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