ZipRecruiter

Log In

2

Remote Chat Email Jobs in Villa Rica, GA (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Five Star Solutions

Customer Service Mon-Fri

Atlanta, GA · Remote

$14/hr

You will support them on the phone and through email and chat. This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA ...

Linden Lab

Land Support Specialist

Atlanta, GA · Remote

Resolve customer complaints and issues diplomatically via email, chat, and in-world channels, while ... the value of remote collaboration in driving team effectiveness and customer outcomes.

ClickDimensions

Support Specialist

Atlanta, GA · Remote

$24.04 - $36.46/hr

This is a remote position for candidates based in the Atlanta, Georgia area, with standard working ... Deliver exceptional technical support to customers via phone, chat, and email, using the Zendesk ...

next page

Showing results 1-20

All JobsChat Email JobsRemote Chat Email JobsRemote Chat Email Jobs in Villa Rica, GA

Remote Chat Email information

See Villa Rica, GA salary details

$62.4K

$89.7K

$127K

How much do remote chat email jobs pay per year?

As of Jul 26, 2026, the average yearly pay for remote chat email in Villa Rica, GA is $89,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,800.00 and $109,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Chat Email Support Specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What are remote chat and email jobs?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What are the key skills and qualifications needed to thrive as a Remote Chat Email Support Specialist, and why are they important?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.
What are popular job titles related to Remote Chat Email jobs in Villa Rica, GA? For Remote Chat Email jobs in Villa Rica, GA, the most frequently searched job titles are:
What job categories do people searching Remote Chat Email jobs in Villa Rica, GA look for? The top searched job categories for Remote Chat Email jobs in Villa Rica, GA are:
What cities near Villa Rica, GA are hiring for Remote Chat Email jobs? Cities near Villa Rica, GA with the most Remote Chat Email job openings:
Remote Chat Email jobs near you
Infographic showing various Remote Chat Email job openings in Villa Rica, GA as of July 2026, with employment types broken down into 2% Locum Tenens, 56% Full Time, 9% Part Time, and 33% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $89,687 per year, or $43.1 per hour.

Experience Planning Specialist (Remote)

Nexora Talent

Marietta, GA • Remote

Part-time

Posted 11 days ago

Job description

We are seeking a detail-oriented and customer-focused Experience Planning Coordinator to join our growing team. In this role, you will support clients by coordinating personalized service experiences, ensuring smooth communication, and delivering high-quality assistance throughout the planning process.

Key Responsibilities:

  • Assist clients with planning and coordinating customized service experiences
  • Provide timely and professional customer support via phone, email, and chat
  • Manage client requests, updates, and follow-ups in a timely manner
  • Collaborate with internal teams to ensure seamless service delivery
  • Maintain accurate records and documentation of client interactions
  • Identify client needs and recommend appropriate solutions

Requirements:

  • Strong communication and interpersonal skills
  • Excellent organizational and time management abilities
  • Ability to work independently and in a remote or fast-paced environment
  • Basic computer proficiency (email, scheduling tools, CRM systems)
  • Previous customer service or coordination experience is a plus

What We Offer:

  • Flexible work environment
  • Ongoing training and support
  • Opportunities for growth and advancement
  • Competitive compensation based on performance

If you are passionate about delivering excellent client experiences and enjoy helping others through planning and coordination, we encourage you to apply.

Apply