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Remote Loss Mitigation Jobs in Raleigh, NC (NOW HIRING)

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Remote Loss Mitigation information

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$15

$23

$32

How much do remote loss mitigation jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote loss mitigation in Raleigh, NC is $23.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $26.63 per hour, depending on experience, location, and employer.

What is a remote loss mitigation?

A Remote Loss Mitigation job involves working from home to help borrowers manage and avoid loan defaults or foreclosures. Professionals in this role assess financial situations, review loan modification options, and negotiate repayment plans with customers. They communicate with borrowers via phone or email, analyze financial documents, and ensure compliance with lender and regulatory guidelines. Strong analytical, negotiation, and customer service skills are essential. This role is typically found in mortgage lending, banking, or financial services industries.

What are the key skills and qualifications needed to thrive in remote loss mitigation?

To thrive as a Remote Loss Mitigation specialist, candidates typically need experience in mortgage servicing, risk assessment, and familiarity with foreclosure prevention strategies, often supported by a background in finance or real estate. Proficiency with loan servicing software, CRM systems, and knowledge of regulatory guidelines such as CFPB or HUD are highly valuable. Outstanding communication, problem-solving abilities, and empathy help build rapport with borrowers and coordinate effectively with internal teams. These skills and qualities are crucial for accurately assessing financial hardship, negotiating solutions, and helping both the lender and the borrower avoid financial losses.

What are some common challenges faced in remote loss mitigation, and how can I prepare for them?

Remote Loss Mitigation professionals often encounter situations involving distressed borrowers, tight regulatory timelines, and the need to manage multiple cases simultaneously. Success in this role requires strong organizational skills and the ability to adapt communication styles to help borrowers feel comfortable discussing sensitive financial matters. Staying current on industry regulations and lender-specific policies will help you navigate complex cases more efficiently. Being proactive in problem-solving and maintaining a customer-focused mindset can greatly improve outcomes for both the borrower and the organization. Regular training, collaboration with team members, and leaning into available resources are excellent ways to prepare for these challenges.

What are the most commonly searched types of Loss Mitigation jobs in Raleigh, NC?

The most popular types of Loss Mitigation jobs in Raleigh, NC are:

What are popular job titles related to Remote Loss Mitigation jobs in Raleigh, NC?

For Remote Loss Mitigation jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Loss Mitigation jobs in Raleigh, NC look for?

The top searched job categories for Remote Loss Mitigation jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Loss Mitigation jobs?

Cities near Raleigh, NC with the most Remote Loss Mitigation job openings:

Remote Loss Mitigation jobs near you
Infographic showing various Remote Loss Mitigation job openings in Raleigh, NC as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,042 per year, or $23.1 per hour.

Customer Service Representative - State Farm Agent Team Member

Clay Hamilton - State Farm Agent

Franklinton, NC • Remote

$38K/yr

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

Benefits:
  • Simple IRA
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Clay Hamilton - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Prior State Farm experience (required).
  • Must be currently licensed.

This is a remote position.