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Remote Loss Mitigation Jobs in Raleigh, NC (NOW HIRING)

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

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Remote Loss Mitigation information

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$15

$23

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How much do remote loss mitigation jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote loss mitigation in Raleigh, NC is $23.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $26.63 per hour, depending on experience, location, and employer.

What is a Remote Loss Mitigation job?

A Remote Loss Mitigation job involves working from home to help borrowers manage and avoid loan defaults or foreclosures. Professionals in this role assess financial situations, review loan modification options, and negotiate repayment plans with customers. They communicate with borrowers via phone or email, analyze financial documents, and ensure compliance with lender and regulatory guidelines. Strong analytical, negotiation, and customer service skills are essential. This role is typically found in mortgage lending, banking, or financial services industries.

What are some common challenges faced in a Remote Loss Mitigation role, and how can I prepare for them?

Remote Loss Mitigation professionals often encounter situations involving distressed borrowers, tight regulatory timelines, and the need to manage multiple cases simultaneously. Success in this role requires strong organizational skills and the ability to adapt communication styles to help borrowers feel comfortable discussing sensitive financial matters. Staying current on industry regulations and lender-specific policies will help you navigate complex cases more efficiently. Being proactive in problem-solving and maintaining a customer-focused mindset can greatly improve outcomes for both the borrower and the organization. Regular training, collaboration with team members, and leaning into available resources are excellent ways to prepare for these challenges.

What are the key skills and qualifications needed to thrive in the Remote Loss Mitigation position, and why are they important?

To thrive as a Remote Loss Mitigation specialist, candidates typically need experience in mortgage servicing, risk assessment, and familiarity with foreclosure prevention strategies, often supported by a background in finance or real estate. Proficiency with loan servicing software, CRM systems, and knowledge of regulatory guidelines such as CFPB or HUD are highly valuable. Outstanding communication, problem-solving abilities, and empathy help build rapport with borrowers and coordinate effectively with internal teams. These skills and qualities are crucial for accurately assessing financial hardship, negotiating solutions, and helping both the lender and the borrower avoid financial losses.

What are the most commonly searched types of Loss Mitigation jobs in Raleigh, NC? The most popular types of Loss Mitigation jobs in Raleigh, NC are:
What are popular job titles related to Remote Loss Mitigation jobs in Raleigh, NC? For Remote Loss Mitigation jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Loss Mitigation jobs in Raleigh, NC look for? The top searched job categories for Remote Loss Mitigation jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Loss Mitigation jobs? Cities near Raleigh, NC with the most Remote Loss Mitigation job openings:
Infographic showing various Remote Loss Mitigation job openings in Raleigh, NC as of July 2026, with employment types broken down into 77% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,042 per year, or $23.1 per hour.
Cyber Security Engineer III - Data Protection Governance (Remote)

Cyber Security Engineer III - Data Protection Governance (Remote)

First Citizens Bank

Raleigh, NC • On-site, Remote

$130K - $190K/yr

Full-time

Posted 16 days ago


First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

97th of 170 rated banks


Job description

Overview
This position ensures the technological and digital security of the Bank at a high level of ability and technical expertise. Mitigates exposure to cyber threats, security risks, and unauthorized access. Protects assets and information through securing the data lifecycle and governance of sensitive data. Maintains a strong knowledge of industry practices, technology, and evolving threats in order to enhance defenses for the Bank's information systems and resources. May oversee less experienced associates in the work group.
Remote eligible.
Responsibilities
  • Technical Security - Administers tools or processes that secure assigned technical areas and data. Participates in security audits, identifies security gaps, and develops and implements risk mitigation solutions. Ensures compliance with necessary protocols, configurations, or procedures.
  • Analysis - Identifies and evaluates potential sensitive data exfiltration in the Bank's networks, applications, or systems. Compiles data from internal sources. Understands general industry best practices for data protection handling across enterprise domains. Develops complex solutions and process improvements.
  • Security Expertise - Maintains a current knowledge of technology, emerging threats, and security trends within the assigned technical area. Advise on the development, enhancement, and monitoring of Insider Threat, Data Loss Prevention, Data Classification teams and its technologies. Provides guidance on appropriate data protection methodologies. Acts as a consultative resource to business and corporate functions on data loss policies and the bank's associates. Leads projects and serves as a resource to other business units.
  • Governance - Provides guidance on data protection strategies and tactical approaches for the enterprise. Assists in reviewing and drafting the enterprise standards. Reviews and recommends business requested exceptions via a risk-based framework. Ensures compliance with all applicable requirements and service standards.
  • Business Strategy - Assists senior leadership in the development of security policies, standards, and strategies.

#LI-IK1
Qualifications
Bachelor's degree with a minimum of 6 years of experience in systems engineering, networking or information security technologies -OR- High school diploma or GED with a minimum of 10 years of experience in systems engineering, networking or information security technologies
Skill(s):
  • Knowledge of data security practices, procedures. monitoring and alert tools (SCCM, SCOM, and Splunk), and risk management standards
  • Knowledge of Active Directory administration and user provisioning, Domain Name System, Group Policy Objects, New Technology File System permissions, File Shares, SharePoint, Domain controllers, Lightweight Directory Access Protocol, data loss prevention technologies, encryption technologies, and single sign on technologies
  • Knowledge of Identity and Access Management concepts and technologies,
  • Ability to clearly communicate risks, threats, and vulnerabilities identified during assessments.

This job posting is expected to remain active for 15 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
The base pay for this position is generally between $130,000 and $190,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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