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Remote Localization Qa Jobs in Austin, TX (NOW HIRING)

Help mentor team in QA best practices * Identify areas for automation and write automation scripts * IVR application and environment operations * IVR test planning and test sets * Executing and ...

This individual would ensure high quality delivery for client engagements; manage client ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Tech Team Lead - Remote

Austin, TX · On-site +1

$140K - $160K/yr

Participate actively in QA and testing - you are Responsible for test execution and bug resolution ... Fully remote - work from anywhere in the US Collaborative leadership team - high trust, low ...

Tech Team Lead - Remote

Austin, TX · Remote

$140K - $160K/yr

Participate actively in QA and testing -- you are Responsible for test execution and bug resolution ... Fully remote -- work from anywhere in the US Collaborative leadership team -- high trust, low ...

This position is located Remote United States* *This position requires working weekends, and ... One (1) year process improvement, quality improvement, quality assurance, or related quality ...

This is a remote role open to candidates based in the Dallas-Fort Worth Metroplex. Key ... Manage timelines, requirements, feedback, and QA for landing pages to ensure accuracy ...

This is a remote role open to candidates based in the Dallas-Fort Worth Metroplex. Key ... Manage timelines, requirements, feedback, and QA for landing pages to ensure accuracy ...

This is a remote role open to candidates based in the Dallas-Fort Worth Metroplex. Key ... Manage timelines, requirements, feedback, and QA for landing pages to ensure accuracy ...

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Showing results 1-20

Remote Localization Qa information

See Austin, TX salary details

$21

$45

$75

How much do remote localization qa jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for remote localization qa in Austin, TX is $45.84, according to ZipRecruiter salary data. Most workers in this role earn between $39.81 and $50.29 per hour, depending on experience, location, and employer.

What is the difference between Remote Localization Qa vs Remote Localization Tester?

AspectRemote Localization QaRemote Localization Tester
Primary FocusQuality assurance of localized content, ensuring linguistic and cultural accuracyTesting localized software or products for functionality and bugs
Skills & CertificationsLocalization knowledge, QA methodologies, language proficiencySoftware testing, bug tracking, basic localization understanding
Work EnvironmentRemote, often collaborating with localization and QA teamsRemote, working closely with development and localization teams

Remote Localization Qa focuses on verifying the quality and accuracy of localized content, ensuring it meets linguistic and cultural standards. In contrast, Remote Localization Tester primarily tests localized software or products for technical issues and bugs. Both roles require QA skills, but Remote Localization Qa emphasizes language and cultural accuracy, while Remote Localization Tester emphasizes technical functionality.

What are popular job titles related to Remote Localization Qa jobs in Austin, TX? For Remote Localization Qa jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Remote Localization Qa jobs in Austin, TX look for? The top searched job categories for Remote Localization Qa jobs in Austin, TX are:
What cities near Austin, TX are hiring for Remote Localization Qa jobs? Cities near Austin, TX with the most Remote Localization Qa job openings:
Veterinary Client Experience & Call Quality Specialist

Veterinary Client Experience & Call Quality Specialist

Innovetive Petcare

Austin, TX • Remote

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Job description

Innovetive Petcare is seeking a customer-focused, detail-oriented Call Quality Monitoring Specialist to support exceptional communication standards and client service experiences across our veterinary hospitals. In this fully remote role, you will review client phone interactions, evaluate appointment booking effectiveness, monitor AI-assisted call experiences, and help improve how veterinary teams connect with pet owners every day.
This opportunity is ideal for candidates with experience in veterinary customer service, veterinary receptionist leadership, call quality assurance, veterinary client communications, or multi-site client support environments who are passionate about delivering outstanding service experiences.
If you enjoy coaching through insight, identifying opportunities to improve the client journey, and supporting veterinary teams through communication excellence, we encourage you to apply.

Veterinary Client Service & Call Quality Monitoring
  •  Review and evaluate recorded inbound and outbound veterinary client calls across assigned hospitals 
  •  Assess customer service quality, professionalism, empathy, and communication effectiveness 
  •  Monitor AI Virtual Assistant interactions for accuracy, client experience quality, and successful call routing 
  •  Evaluate appointment booking conversion and identify missed scheduling opportunities 
  •  Score calls using standardized quality assurance guidelines and service standards 
  •  Identify coaching opportunities related to client communication, scheduling, and de-escalation techniques 
  •  Maintain detailed records of call reviews, scoring, trends, and feedback documentation 
Client Experience Reporting & Insights
  •  Prepare weekly and monthly call quality reports and customer service scorecards 
  •  Analyze trends related to: 
    •  Appointment conversion performance 
    •  Missed and abandoned calls 
    •  After-hours client communication 
    •  AI-assisted call handling effectiveness 
    •  Scheduling accuracy and responsiveness 
  •  Share actionable insights and service improvement recommendations with leadership teams 
  •  Help identify enterprise-wide opportunities to improve the veterinary client experience 
Coaching & Training Support
  •  Partner with hospital leaders and CSR teams to improve client communication standards 
  •  Provide examples of successful client interactions and coaching opportunities 
  •  Recommend customer service training topics based on recurring trends and quality findings 
  •  Support onboarding and early-stage CSR development through call review feedback 
Systems & Program Support
  •  Utilize Weave for call playback, communication review, and reporting 
  •  Use Patient Prism analytics to evaluate booking conversion and call outcomes 
  •  Support optimization efforts for AI-assisted veterinary communication systems 
  •  Assist with refining customer service quality standards and evaluation processes 
  • At least 1 year of leadership experience.
  •  Previous experience in call quality assurance, call monitoring, customer service coaching, or client experience evaluation
  • 2+ years of experience in veterinary customer service, veterinary reception, veterinary operations, or client communications 
  •  Strong listening, communication analysis, and interpersonal skills 
  •  Excellent written communication and documentation abilities 
  •  High attention to detail with strong organizational and time management skills 
  •  Ability to manage multiple hospitals, priorities, and reporting workflows simultaneously 
  •  Proficiency with Microsoft Office, including Excel and Word 
Preferred Qualifications
  •  Experience using Weave communication software 
  •  Familiarity with Patient Prism or similar call analytics platforms 
  •  Background in veterinary front desk operations, veterinary call centers, or multi-location support environments 
  •  Experience working with AI-assisted customer communication technology or virtual assistant platforms 
  •  Multi-site veterinary support or enterprise-level experience 
At Innovetive Petcare, we are committed to delivering exceptional veterinary care and outstanding client experiences across our growing hospital network. This role offers the opportunity to directly influence how pet owners experience communication, scheduling, and support throughout their veterinary journey.

You will collaborate with compassionate, forward-thinking teams focused on innovation, service excellence, and continuous improvement in veterinary medicine.
Full-Time Benefits Include:
  •  Medical, dental, vision, and life insurance 
  •  Paid time off 
  •  401(k) with employer match 
  •  Employee discounts 
  •  Free annual membership to Calm Health 
  •  Ongoing training and career development opportunities 
Join a team that values communication excellence, customer service, and meaningful impact in veterinary healthcare.