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Remote Live Verification Agent Jobs in Washington

VivSoft Technologies LLC

QA/Test Engineer

Herndon, VA · On-site +1

$110K - $130K/yr

Remote Clearance Required: Public Trust Clearance Position Type: Full-Time About the company: At ... Experience with performance testing at scale and integration testing against live or near-live ...

Eliassen Group

ETL Data Engineer

Tysons, VA · Remote

$70 - $88/hr

Description: Hybrid 3 days onsite / 2 days remote in Mclean, VA Our client seeks an ETL Data ... Develop AI agent systems using AWS Bedrock and agent frameworks such as Strands Agents SDK or ...

VivSoft Technologies

QA/Test Engineer

Herndon, VA · Remote

$110K - $130K/yr

Remote Clearance Required: Public Trust Clearance Position Type: Full-Time About the company: At ... Experience with performance testing at scale and integration testing against live or near-live ...

Booz Allen Hamilton, Inc.

AI Engineer

Washington, DC · On-site +1

$99K - $225K/yr

Remote Work: Hybrid Job Number: R0244899 Location: Washington,DC,US Share job via: Share AI ... Experience with agent orchestration frameworks, such as LangGraph and Strands, and tool or function ...

US Fertility

Financial Educator Remote

Annandale, VA · On-site +1

$23 - $27/hr

Perform aspects of benefit verification and prior authorization * Provide ongoing financial ... Team members who are most successful at US Fertility embrace our mission, live our values, and ...

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All JobsLive Verification Agent JobsRemote Live Verification Agent JobsRemote Live Verification Agent Jobs in Washington

Remote Live Verification Agent information

What is a remote live verification agent?

A Remote Live Verification Agent is a professional who verifies the identity or credentials of individuals or documents through live video calls or online platforms. They play a crucial role in helping companies prevent fraud and comply with regulatory requirements by confirming that clients or customers are who they claim to be. These agents typically review identification documents, ask verification questions, and observe real-time interactions to ensure authenticity. The job is performed remotely, allowing agents to work from home or any location with a reliable internet connection. Strong attention to detail, communication skills, and adherence to privacy standards are essential for this role.

What are the key skills and qualifications needed to thrive as a remote live verification agent?

To thrive as a Remote Live Verification Agent, you need strong attention to detail, data verification skills, and a high school diploma or equivalent. Familiarity with identity verification platforms, secure document handling systems, and video conferencing tools is typically required. Excellent communication, problem-solving abilities, and professionalism are crucial soft skills for building trust and efficiently assisting clients. These skills ensure accurate identity verification, prevent fraud, and maintain a high standard of client service in a remote environment.

What are some common challenges faced by remote live verification agents, and how can they be managed?

Remote Live Verification Agents often encounter challenges such as verifying identities across diverse demographics, managing technical connectivity issues, and ensuring compliance with privacy regulations. To manage these effectively, agents should stay up-to-date with verification protocols, maintain clear communication with customers, and use secure, reliable equipment and internet connections. Regular training and support from a collaborative team environment also help agents handle complex cases and adapt to evolving verification technologies.

What is the difference between Remote Live Verification Agent vs Remote Customer Service Representative?

AspectRemote Live Verification AgentRemote Customer Service Representative
CredentialsBasic computer skills, sometimes specific verification certificationsCustomer service skills, sometimes product or service knowledge
Work EnvironmentHome-based, real-time verification callsHome-based, handling customer inquiries and support
Industry UsageFinance, insurance, identity verificationRetail, telecom, tech support
Search & Comparison IntentFocus on verification processes, credentials, and real-time tasksFocus on customer interaction, support skills, and problem-solving

The Remote Live Verification Agent primarily handles real-time identity or document verification tasks, requiring specific credentials and a focus on verification processes. In contrast, a Remote Customer Service Representative deals with customer inquiries, support, and problem resolution. While both roles are remote and involve communication skills, their core functions and industry applications differ significantly.

What are popular job titles related to Remote Live Verification Agent jobs in Washington?

For Remote Live Verification Agent jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Live Verification Agent jobs in Washington look for?

The top searched job categories for Remote Live Verification Agent jobs in Washington are:

What cities in Washington are hiring for Remote Live Verification Agent jobs?

Cities in Washington with the most Remote Live Verification Agent job openings:

Remote Live Verification Agent jobs near you

Customer Retention Specialist - State Farm Agent Team Member

Edwin Ampiah-Addison - State Farm Agent

Washington, DC • Remote

$40K/yr

Full-time

Retirement, PTO

Re-posted 10 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Customer Retention Specialist (Remote – Washington, DC area)
Edwin Ampiah-Addison State Farm

Are you the person people trust when they need help most? If you’re calm under pressure, genuinely care about your community, and enjoy building long-term relationships, we’d love to talk with you.
At Edwin Ampiah-Addison State Farm, we help people protect what matters most. This role supports ongoing customer relationships through proactive outreach, policy renewals, and coverage reviews—helping customers feel understood, supported, and confident in their choices.
What You’ll Do
As a Customer Retention Specialist, you’ll work to maintain and strengthen relationships with existing clients—helping them stay protected, informed, and satisfied.
All Applicants must live and work in the United States***
Daily focus includes:

  • Contacting existing customers regarding renewals and coverage options
  • Reviewing customer accounts and assisting with updates or changes as needed
  • Identifying opportunities to improve the customer experience and increase engagement
  • Documenting interactions accurately in agency systems (notes, follow-ups, policy changes, etc.)
  • Collaborating with your team to meet retention and outreach goals
You’ll be the trusted point of contact who listens first, then guides customers with clarity and empathy—especially when they’re unsure about coverage, billing, or next steps.
Responsibilities
  • Communicate with existing customers regarding renewals, policy options, and coverage needs
  • Review accounts and support updates/endorsements as appropriate
  • Proactively maintain customer relationships through outreach and follow-up
  • Identify opportunities to improve customer satisfaction and reduce churn
  • Maintain accurate records and documentation of all customer interactions
  • Work with team members to support retention and outreach objectives
Qualifications
To be successful in this role, you should bring strong people skills, attention to detail, and a solution-focused mindset.
Required:

  • Licensed in Property & Casualty and Life & Health Insurance
  • Strong communication and listening skills
  • Detail-oriented with a focus on customer experience
Preferred:

  • Experience in customer service, account management, or retention-related work
Licensing note:

  • If you’re not fully licensed yet, you must be able to obtain the applicable state insurance licenses required for this position in accordance with state regulations and agency timelines.
Why You’ll Like Working Here
  • Meaningful work helping customers during important moments
  • A team that values integrity, care, and community support
  • Opportunity to grow your skills in retention, relationship management, and customer service

This is a remote position.