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Remote Call Center Agent Jobs in Washington (NOW HIRING)

Addison Group

Medical Call Center Specialist

Bethesda, MD · Remote

$18 - $20/hr

Call Center Specialist (Medical Call Center) Location (city, state): Bethesda, MD * Onsite for ... Fully remote aside from any onsite all-hands meetings * Must reside within the DMV area for onsite ...

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Remote Call Center Agent information

See Washington salary details

$11

$19

$28

How much do remote call center agent jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote call center agent in Washington is $19.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.49 per hour, depending on experience, location, and employer.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
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Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in Washington as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 14% Part Time, 2% Temporary, and 6% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $40,558 per year, or $19.5 per hour.

Call Center Agent-Fundraiser-Work From Home (Remote)

Integral Resources, Inc.

Washington, DC • On-site, Remote

$17 - $22.25/hr

Part-time

Medical

Re-posted 27 days ago

Job description

Be part of our home-based fundraising team!
***WORK FROM HOME***
A call center job you can be proud of!
  • We work to make the country a more equitable, fair, and inclusive place
  • 30 second apply from mobile or computer - no resume needed
  • Don't just get a new job...
    Get trained to be a professional fundraiser
  • Make a difference every day
  • Work from home
  • Make a difference one phone call at a time!

Integral Resources has been doing fundraising for Democrats like Raphael Warnock, Jon Ossoff, and Barack Obama for 30 years
We raise the money needed to fuel House, Senate, and Presidential campaigns, and progressive non-profits.
We are looking for:
Fundraisers of all backgrounds, no experience needed
We can train working mothers or fathers
Great for students
Perfect for retired people
Get paid for work volunteers used to do
We offer Mothers hours and Fathers hours, so you don't need childcare
We can get you up to speed on politics
We want to hire you if you are older, younger, overqualified, or never worked
We need help raising the money our clients use to influence elections
We only work for groups dedicated to equality from income to gender
Qualifications:
High school or equivalent
Like to talk to people?
Persistent!
Ability to read and understand information
Basic computer skills
Desktop, laptop, or Chromebook computer with a webcam
A quiet workspace
A reliable Internet connection
Headset (with mic)
The Job:
Regular W-2 paycheck
Paid Every Friday
Room to advance (every director in the company came in as a caller)
Health Insurance after 90 days (over 30 hours a week)
Flexible schedule!
Associated topics: call center, coordinator, customer care, customer service representative, internship, service, service representative, telephone, telephone service representative, TSR
Do you have the minimum required equipment to do the job? Do you the ability to work the schedule? Can you start right away and start getting paid?
Apply today!
You can also check us out on the web at www.integralresources.com

Apply