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Remote Live Verification Agent Jobs in Kentucky (NOW HIRING)

Humana

Lead, Offensive Security

Louisville, KY · Remote

The Bigger Picture Join a 100% remote, highly specialized offensive security team where you will ... First 90 days: ramp on the agent platform and the three service lines (Red Team, BAS, Penetration ...

Humana

Lead, Offensive Security

Louisville, KY · Remote

The Bigger Picture Join a 100% remote, highly specialized offensive security team where you will ... First 90 days: ramp on the agent platform and the three service lines (Red Team, BAS, Penetration ...

Humana

Lead, Offensive Security

Louisville, KY · Remote

The Bigger Picture Join a 100% remote, highly specialized offensive security team where you will ... First 90 days: ramp on the agent platform and the three service lines (Red Team, BAS, Penetration ...

Defense Commissary Agency

Store Worker Leader

Fort Knox, KY · On-site +1

$24.21 - $28.21/hr

Verifies shipments by checking the shipping documents, making proper notations on the documents ... Applicants with a Permanent Resident Card are authorized to live and work in the U.S. but are not ...

Defense Commissary Agency

Secretary

Fort Campbell, KY · On-site +1

$45K - $59K/yr

Learn more about E-Verify, including your rights and responsibilities, at * May be subject to a ... No Remote work eligible : No Education You may not use education to qualify for this position.

Humana

Senior Insider Threat Engineer

Louisville, KY · On-site +1

$110K - $150K/yr

Become a part of our caring community (Remote role, though selected candidate is required to live ... Hands-on experience administering Proofpoint Insider Threat Management (ITM), including agent ...

Humana

Senior Insider Threat Engineer

Louisville, KY · On-site +1

$110K - $150K/yr

Become a part of our caring community (Remote role, though selected candidate is required to live ... Hands-on experience administering Proofpoint Insider Threat Management (ITM), including agent ...

Humana

Senior AI Implementation Lead

Louisville, KY · On-site +1

... agent orchestration frameworks. * Responsible AI * Healthcare compliance * Business value ... Associates or contractors who live and work from home in the state of California will be provided ...

Humana

Senior AI Implementation Lead

Louisville, KY · On-site +1

... agent orchestration frameworks. * Responsible AI * Healthcare compliance * Business value ... Associates or contractors who live and work from home in the state of California will be provided ...

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All JobsLive Verification Agent JobsRemote Live Verification Agent JobsRemote Live Verification Agent Jobs in Kentucky

Remote Live Verification Agent information

What is a remote live verification agent?

A Remote Live Verification Agent is a professional who verifies the identity or credentials of individuals or documents through live video calls or online platforms. They play a crucial role in helping companies prevent fraud and comply with regulatory requirements by confirming that clients or customers are who they claim to be. These agents typically review identification documents, ask verification questions, and observe real-time interactions to ensure authenticity. The job is performed remotely, allowing agents to work from home or any location with a reliable internet connection. Strong attention to detail, communication skills, and adherence to privacy standards are essential for this role.

What are the key skills and qualifications needed to thrive as a remote live verification agent?

To thrive as a Remote Live Verification Agent, you need strong attention to detail, data verification skills, and a high school diploma or equivalent. Familiarity with identity verification platforms, secure document handling systems, and video conferencing tools is typically required. Excellent communication, problem-solving abilities, and professionalism are crucial soft skills for building trust and efficiently assisting clients. These skills ensure accurate identity verification, prevent fraud, and maintain a high standard of client service in a remote environment.

What are some common challenges faced by remote live verification agents, and how can they be managed?

Remote Live Verification Agents often encounter challenges such as verifying identities across diverse demographics, managing technical connectivity issues, and ensuring compliance with privacy regulations. To manage these effectively, agents should stay up-to-date with verification protocols, maintain clear communication with customers, and use secure, reliable equipment and internet connections. Regular training and support from a collaborative team environment also help agents handle complex cases and adapt to evolving verification technologies.

What is the difference between Remote Live Verification Agent vs Remote Customer Service Representative?

AspectRemote Live Verification AgentRemote Customer Service Representative
CredentialsBasic computer skills, sometimes specific verification certificationsCustomer service skills, sometimes product or service knowledge
Work EnvironmentHome-based, real-time verification callsHome-based, handling customer inquiries and support
Industry UsageFinance, insurance, identity verificationRetail, telecom, tech support
Search & Comparison IntentFocus on verification processes, credentials, and real-time tasksFocus on customer interaction, support skills, and problem-solving

The Remote Live Verification Agent primarily handles real-time identity or document verification tasks, requiring specific credentials and a focus on verification processes. In contrast, a Remote Customer Service Representative deals with customer inquiries, support, and problem resolution. While both roles are remote and involve communication skills, their core functions and industry applications differ significantly.

What are popular job titles related to Remote Live Verification Agent jobs in Kentucky?

For Remote Live Verification Agent jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Remote Live Verification Agent jobs in Kentucky look for?

The top searched job categories for Remote Live Verification Agent jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Live Verification Agent jobs?

Cities in Kentucky with the most Remote Live Verification Agent job openings:

Remote Live Verification Agent jobs near you
Infographic showing various Remote Live Verification Agent job openings in Kentucky as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% Remote job distribution.

SmartPak Equine Customer Service Agent - Remote

Chewy

Louisville, KY • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Chewy rating

6.8

Company rating: 6.8 out of 10

Based on 229 frontline employees who took The Breakroom Quiz

10th of 39 rated national retailers

Job description

About SmartPak: 

SmartPak, a Chewy company, brings together more than 25 years of trusted expertise in equine health with the scale, innovation, and customer-first culture of Chewy. Together, we're advancing our mission to create a world where every horse thrives while continuing to deliver the products, services, and expertise the equine community knows and trusts. 

At SmartPak, we work hard because we're passionate about horses and the people who care for them. Since 1999, we've been connecting the equine community through innovative products, including our patented SmartPak supplement system, and a commitment to exceptional customer experiences. We're building an inclusive culture where respect, collaboration, ownership, and innovation drive everything we do. If you're looking to make a meaningful impact, grow your career, and help shape the future of equine health, we'd love for you to join us!

What role will you play in helping us write the next chapter?  

About the job:   

The SmartPak Customer Care Team is passionately focused on powering healthy horses and happy riders! The Customer Service Agent role is an exciting position supporting SmartPak’s call center. We’re looking for awesome horse people who can bring in their own equine experience to support our customers and their horses. The Customer Service Agent role focuses on customer engagement, health knowledge, supplement subscriptions, and expertise in our current product assortment. This position is hourly, fully remote, and requires some evening hours and weekends. 
 

Hourly Rate: $17/hr 

Location: Remote

Here's what you’ll do: 

  • Engage with SmartPak customers over the phone, chat, and text – partnering with customers to provide thoughtful recommendations and support. 

  • Promote brand loyalty while providing solutions to SmartPak customers for their equestrian needs   

  • Increase sales of SmartPaks, supplement subscriptions, and tack and equipment by demonstrating deep product expertise and serving as a trusted resource for customers 

  • Cultivate relationships with our customers by providing exemplary customer service   

  • Drive brand-building initiatives through the execution of marketing programs and promotions   

  • Provide accurate account management and follow-up based on customer needs  

  • Responsible for schedule adherence and meeting productivity standards  

Qualifications: 

  • 5+ years of hands-on equine experience 

  • Equine focused degrees preferred  

  • Passion for helping customers and supporting the health and well-being of their horses 

  • Sophisticated verbal and written communication skills   

  • Technologically savvy with working knowledge of Microsoft Office, including Word, Excel, and Outlook   

  • Aptitude to quickly learn and confidently navigate new computer systems   

  • Ability to approach challenges with creativity and a solutions-oriented mindset  

  • Proficient time management and organizational skills   

  • Comfortable making decisions in ambiguous situations, communicating clearly, and building positive working relationships 

  • Exhibits sales aptitude and willingness to improve upon these skills   

  • Comfortable working independently, as well as in a group   

  • Ability to stay motivated in a remote environment   

  • Customer service experience preferred   

  • Telephone and/or retail background are a plus    

Remote Technology requirements:    

  • Remote position requires access to high-speed Cable or Fiber Optic internet with a modem or wireless box. Connection must be hard-lined into modem or wireless box; SmartPak will provide a standard 4-foot CAT-6 line. Candidates with Satellite and DSL internet will not be considered as these connections are NOT compatible with SmartPak's internet phone system. Use of WiFi is not permitted. Applicants must have service through a major Internet Service Provider. 

  • Must own a mobile device that has the capability to download and access the Okta Verify application, which is a free app.

  • Applicant or a member of their household must have access to communicate with Internet Service Provider and be permitted to request service or receive technical support as needed. 

  • The hourly rate for this role is $17
  • We offer the following benefits for our team members:
    • 20% Chewy.com Discount
    • Medical, Dental, Vision, FSA and HSA (eligibility on the 1st of the month following date of hire)
    • Life and Disability Insurance
    • 401(k) with company matching
    • Wellness benefits through Wellbeing @Chewy
    • Employee Assistance Program (EAP)
    • Paid Time Off: Team members are eligible to accrue up to 160 hours of PTO their first year
    • Subsidized child, adult, and pet backup care through Care.com
    • Discounts on many items through the LifeMart Discount platform
    • The option to sign up for Payactiv’s Earned Wage Access program and access a portion of the money you’ve already earned, before your regular payday!
    • Referral Bonuses - $500 per referral

We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Non-exempt hourly team members accrue paid time off (PTO) subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.


Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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About Chewy

Sourced by ZipRecruiter

Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Year founded

2011

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