ZipRecruiter

Log In

2

Remote Live Chat Jobs in Racine, WI (NOW HIRING)

Staples, Inc.

Inside Sales Representative

Burlington, WI · On-site +1

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ...

previous page

Showing results 41-49

All JobsLive Chat JobsRemote Live Chat JobsRemote Live Chat Jobs in Racine, WI

Remote Live Chat information

See Racine, WI salary details

$9

$25

$57

How much do remote live chat jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote live chat in Racine, WI is $25.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.44 and $32.48 per hour, depending on experience, location, and employer.

What is a remote live chat?

A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.

What does a remote live chat do in a typical workday?

A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.

What are the key skills and qualifications needed to thrive in remote live chat?

To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

What are the most commonly searched types of Live Chat jobs in Racine, WI?

The most popular types of Live Chat jobs in Racine, WI are:

What are popular job titles related to Remote Live Chat jobs in Racine, WI?

For Remote Live Chat jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat jobs in Racine, WI look for?

The top searched job categories for Remote Live Chat jobs in Racine, WI are:

What cities near Racine, WI are hiring for Remote Live Chat jobs?

Cities near Racine, WI with the most Remote Live Chat job openings:

Remote Live Chat jobs near you
Infographic showing various Remote Live Chat job openings in Racine, WI as of August 2026, with employment types broken down into 76% Full Time, 9% Part Time, 10% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,197 per year, or $25.6 per hour.

Licensed Customer Service Rep - Remote Nationwide (Series 6/63 or 7/63)

Northwestern Mutual Life Insurance Company

Milwaukee, WI • On-site, Remote

$32.66/hr

Full-time

Re-posted 19 days ago

Northwestern Mutual rating

8.0

Company rating: 8.0 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

166th of 310 rated insurance

Job description

Role Summary
This role is part of the Client Services Operations organization and supports the day-to-day servicing needs of clients and Financial Representatives. The position is responsible for delivering high-quality client service through accurate transaction processing, issue resolution, and clear communication across a range of investment-related inquiries. Associates in this role handle phone-based and transactional work, navigate multiple systems, and follow established processes while applying sound judgment to resolve more complex scenarios. The focus is on operational excellence, risk awareness, and providing a consistent, professional client experience.
Primary Duties and Responsibilities
  • Delivers a personalized and exceptional experience for clients by answering questions, providing servicing options, and supporting products or services in a call center environment.
  • Proficient in resolving basic and intermediate (semi-complex) inquiries and transactions from Financial Representatives and clients within a registered area, while continuing to develop proficiency in more complex work.
  • Researches and evaluates potential solutions to complex problems, which may require identifying root causes and navigating deviations from standard procedures.
  • Takes ownership of calls and anticipates future issues to avoid repeat calls and unnecessary transfers.
  • Effectively de-escalates challenging client situations while guiding clients through complex or unique inquiries.
  • Serves as a trusted advocate for Financial Representatives and partners with them to meet client needs.
  • Embraces new technology and promotes website and self-service capabilities by educating clients and field partners, while understanding the risks and impacts transactions may have on clients or policies.
  • Understands how systems connect to processes and outcomes.
  • Drives change and supports continuous improvement by helping develop processes and provisions to accommodate evolving business needs.
  • Fosters professional relationships with clients to enhance brand loyalty.
  • Handles phone and transactional responsibilities while adhering to strict confidentiality and privacy standards.
  • Adapts work priorities to meet changing business and customer demands.
Qualifications
  • Associate degree in business or a related field, or an equivalent combination of education and experience.
  • Minimum of two years of related customer service experience with demonstrated customer service skills.
  • Advanced understanding of investment or income products or markets (e.g., VA, VL, VUL, Retirement, or Business markets).
  • Basic understanding of tax implications.
  • Strong written and verbal communication skills.
  • Ability to multitask and manage a high volume of calls or caseloads with a high degree of accuracy.
  • Strong organizational skills with the ability to prioritize tasks effectively.
  • Demonstrated desire to continuously learn and improve.
  • Strong problem-solving skills with the ability to provide effective options and solutions.
  • Demonstrated computer proficiency with solid keyboarding skills and experience using common software applications.

This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 63 - FINRA, Series 6 - FINRA, SIE - FINRA
Compensation Range:
Pay Range - Start:
$21.77
Pay Range - End:
$32.66
Geographic Specific Pay Structure:
Structure 110:
Structure 115:
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

What Northwestern Mutual employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Northwestern Mutual logo

About Northwestern Mutual

Sourced by ZipRecruiter

Northwestern Mutual has been helping families and businesses achieve financial security for over 160 years through a distinctive planning approach that integrates risk management with wealth accumulation, preservation, and distribution. With more than $290 billion in assets, $30 billion in revenues and more than $1.9 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than 4.6 million clients. People are the power behind Northwestern Mutual, and diversity makes us better. We are committed to reflecting and serving the marketplace. We do so by attracting and improving the engagement of those who bring their outstanding perspectives, ideas, and beliefs.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Milwaukee, WI, US

View All Northwestern Mutual Jobs

Apply