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Remote Live Chat Jobs in Cape Cod, MA (NOW HIRING)

DataRobot

Agentic AI Intern

Boston, MA · Remote

This is a fully remote position. The program runs approximately 6 months. WHAT YOU'LL DO: * Build ... How to present technical work clearly to senior leaders at a live Intern Showcase PROGRAM STRUCTURE:

DataRobot

Agentic AI Intern

Boston, MA · Remote

This is a fully remote position. The program runs approximately 6 months. WHAT YOU'LL DO: * Build ... How to present technical work clearly to senior leaders at a live Intern Showcase PROGRAM STRUCTURE:

ForgeFit

Remote Inside Sales Representative

Boston, MA · On-site +1

Remote Inside Sales Representative Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge fitness equipment to gyms and fitness ...

ForgeFit

Remote Inside Sales Representative

Lowell, MA · On-site +1

Remote Inside Sales Representative Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge fitness equipment to gyms and fitness ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Danaher

Inside Sales Representative (REMOTE)

Boston, MA · On-site +1

$33.65 - $43.27/hr

This position reports to the Manager, Inside Sales and is part of the North American Sales Team located in Fargo, ND and will be a fully remote role. In this role, you will have the opportunity to:

Danaher

Inside Sales Representative (REMOTE)

Boston, MA · On-site +1

$33.65 - $43.27/hr

This position reports to the Manager, Inside Sales and is part of the North American Sales Team located in Fargo, ND and will be a fully remote role. In this role, you will have the opportunity to:

HMG Careers

Remote Customer Service and Sales

Holyoke, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

New

HMG Careers

Remote Customer Service and Sales

Chelsea, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

New

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Showing results 21-40

All JobsLive Chat JobsRemote Live Chat JobsRemote Live Chat Jobs in Cape Cod, MA

Remote Live Chat information

What is a remote live chat?

A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.

What does a remote live chat do in a typical workday?

A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.

What are the key skills and qualifications needed to thrive in remote live chat?

To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

What are the most commonly searched types of Live Chat jobs in Cape Cod, MA? The most popular types of Live Chat jobs in Cape Cod, MA are:
What are popular job titles related to Remote Live Chat jobs in Cape Cod, MA? For Remote Live Chat jobs in Cape Cod, MA, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat jobs in Cape Cod, MA look for? The top searched job categories for Remote Live Chat jobs in Cape Cod, MA are:
What cities near Cape Cod, MA are hiring for Remote Live Chat jobs? Cities near Cape Cod, MA with the most Remote Live Chat job openings:
Remote Live Chat jobs near you
Infographic showing various Remote Live Chat job openings in Cape Cod, MA as of July 2026, with employment types broken down into 43% Full Time, 45% Part Time, and 12% Contract. Highlights an 100% Remote job distribution.

CSR II Phones ($18.50/hr + $1/pay for performance, Remote)

SaviLinx

Lawrence, MA • On-site, Remote

$18.50/hr

Full-time

Re-posted 16 days ago

Job description

JOB TITLE: Customer Service Representative II Phones ($18.50/hr + $1/pay for performance, remote)
DEPARTMENT: Operations
REPORTS TO: Supervisor
FLSA STATUS: Non-Exempt
OUR GUIDING PRINCIPLES:
Make every interaction Count
Act with Respect and Integrity
Demonstrate Passion for Continuous Improvement
Be Worth of Trust from all Stakeholders
OVERVIEW:
The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advanced technology and customer service skills. This is a work from home position.
ESSENTIAL FUNCTIONS:
Demonstrates ability to work in accordance with the SaviLinx Guiding Principles.
Coordinates claims electronically and via telephone.
Handles eligibility inquiries and all lines of business.
Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
Ensures first call resolution through problem solving and effective call/email/chat handling.
Meets demands for privacy, confidentiality, precision.
Documents all customer information, communications in Customer Relationship Management (CRM) system.
Maintains a working knowledge of our clients' requirements using a Knowledge Base.
Provides mentoring, training, and development to other CSRs as needed.
SUPERVISORY RESPONSIBILITIY:
This position has no supervisor responsibility.
EXPECTED WORKDAY/HOURS:
This position requires full, flexible availability, although will generally be M-F 8-5.
QUALIFICATIONS:
• 2+ years of college preferred.
• 2+ years of contact center experience preferred.
• High school diploma or equivalent required.
• 18 years of age or older
• Time management skills and the ability to work independently are essential for this role.
• Excellent organizational, written and oral communication skills.
• Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer
• Customer service oriented (empathetic, responsive, patient, and conscientious)
• Must have experience with maneuvering electronic data between various environments.
• College degree preferred.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY:
SaviLinx, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
VEVRAA FEDERAL CONTRACTOR/EQUAL OPPORTUNITY EMPLOYER
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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