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Remote Live Chat Jobs in Wisconsin (NOW HIRING)

Inside Sales Representative (REMOTE)

Madison, WI · On-site +1

$33.65 - $43.27/hr

This position reports to the Manager, Inside Sales and is part of the North American Sales Team located in Fargo, ND and will be a fully remote role. In this role, you will have the opportunity to:

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Remote Live Chat information

What is a remote live chat?

A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.

What does a remote live chat do in a typical workday?

A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.

What are the key skills and qualifications needed to thrive in remote live chat?

To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

What are the most commonly searched types of Live Chat jobs in Wisconsin? The most popular types of Live Chat jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Live Chat jobs? Cities in Wisconsin with the most Remote Live Chat job openings:
Infographic showing various Remote Live Chat job openings in Wisconsin as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% Remote job distribution.

Inside Sales Representative (REMOTE)

Danaher

Madison, WI • On-site, Remote

$33.65 - $43.27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Danaher rating

7.7

Company rating: 7.7 out of 10

Based on 29 frontline employees who took The Breakroom Quiz


Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Aldevron, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

At Aldevron, we deliver world-class CDMO services that accelerate the development of groundbreaking therapies. Our mission is to be the engine of innovation for genomic medicine pioneers. As a member of our team, you'll help bring life-changing innovations to life-impacting millions around the world. We bring together deep scientific expertise, an unwavering commitment to quality, and a collaborative spirit to drive progress. Whether you're launching your career or bringing years of experience, we value the unique perspective you bring. Join us and become part of a mission-driven team advancing science and unlocking human potential-one discovery at a time.

Learn about the Danaher Business System which makes everything possible.

The Inside Sales Representative is a quota-carrying seller responsible for full-cycle sales of research grade products and manufacturing solutions, while feeding the GMP pipeline through qualified lead generation and supporting technical qualification and value selling of modality-based solutions for cell and gene therapy developers.

This position reports to the Manager, Inside Sales and is part of the North American Sales Team located in Fargo, ND and will be a fully remote role.

In this role, you will have the opportunity to:

  • Own full-cycle sales for research grade products and manufacturing solutions, from lead generation through deal closure, with disciplined funnel management
  • Proactively engage and grow a portfolio of research-grade clients, driving order growth through value-based selling
  • Identify, qualify, and transition GMP (clinical) leads to BDMs to build and accelerate the clinical pipeline
  • Collaborate with technical sales to support technical qualification and deliver modality-based solutions for cell and gene therapy developers
  • Partner with genomic medicine pioneers to solve complex drug development challenges and accelerate life-changing therapies

The essential requirements of the job include:

  • Bachelor's degree in Life Sciences, Biology, Biotechnology, or a related field
  • 2+ years of sales, technical or customer service experience in the life sciences, biotechnology, or a related technical industry
  • Demonstrated ability to learn, understand, and communicate complex scientific or technical concepts

Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role

  • Ability to travel 5-10% within territory or to company locations for client-facing or internal meetings

It would be a plus if you also possess previous experience in:

  • CDMO, CMO or CRO services
  • Cell and Gene Therapy or Vaccines
  • Drug Development
  • Using Customer Relationship Management (CRM) systems (e.g., HubSpot, Salesforce)
  • Selling or supporting research reagents, plasmid DNA, mRNA, or related life sciences products

Aldevron, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Aldevron we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Aldevron can provide.

The hourly range for this role is $33.65 - $43.27. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.


For more information, visit www.danaher.com.


Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.


The U.S. EEO posters are available here.


For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here.


We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.


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About Danaher

Sourced by ZipRecruiter

We are a science and technology innovator committed to helping our customers solve complex challenges, and improving quality of life around the world. A global family of more than 20 operating companies, we drive meaningful innovation in some of today's most dynamic, growing industries.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

1984