E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Benefits Sales Representative - Work From Home
Milwaukee, WI ยท Remote
$65K/yr
As a remote Benefits Representative, you play a pivotal role in helping families protect their ... During the overview, you'll have the chance to chat with our team members and ask any questions.
Quick apply
Benefits Sales Representative - Work From Home
Milwaukee, WI ยท Remote
$65K/yr
As a remote Benefits Representative, you play a pivotal role in helping families protect their ... During the overview, you'll have the chance to chat with our team members and ask any questions.
Benefits Sales Representative - Work From Home
Racine, WI ยท Remote
$65K/yr
As a remote Benefits Representative, you play a pivotal role in helping families protect their ... During the overview, you'll have the chance to chat with our team members and ask any questions.
Quick apply
Benefits Sales Representative - Work From Home
Racine, WI ยท Remote
$65K/yr
As a remote Benefits Representative, you play a pivotal role in helping families protect their ... During the overview, you'll have the chance to chat with our team members and ask any questions.
Benefits Sales Representative - Work From Home
Green Bay, WI ยท Remote
$65K/yr
As a remote Benefits Representative, you play a pivotal role in helping families protect their ... During the overview, you'll have the chance to chat with our team members and ask any questions.
Quick apply
Benefits Sales Representative - Work From Home
Green Bay, WI ยท Remote
$65K/yr
As a remote Benefits Representative, you play a pivotal role in helping families protect their ... During the overview, you'll have the chance to chat with our team members and ask any questions.
Benefits Sales Representative - Work From Home
Kenosha, WI ยท Remote
$65K/yr
As a remote Benefits Representative, you play a pivotal role in helping families protect their ... During the overview, you'll have the chance to chat with our team members and ask any questions.
Quick apply
Benefits Sales Representative - Work From Home
Kenosha, WI ยท Remote
$65K/yr
As a remote Benefits Representative, you play a pivotal role in helping families protect their ... During the overview, you'll have the chance to chat with our team members and ask any questions.
Customer Support Representative / Contact Center Agent (REMOTE WISCONSIN)
Galesville, WI ยท On-site +1
$14 - $18/hr
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Support coworkers - provide procedural advice and assistance to other representatives. * Help ...
Customer Support Representative / Contact Center Agent (REMOTE WISCONSIN)
Galesville, WI ยท On-site +1
$14 - $18/hr
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Support coworkers - provide procedural advice and assistance to other representatives. * Help ...
Sales Representative Remote
Waukesha, WI ยท Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Quick apply
Sales Representative Remote
Waukesha, WI ยท Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Sales Representative Remote
Racine, WI ยท Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Quick apply
Sales Representative Remote
Racine, WI ยท Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Sales Representative Remote
Madison, WI ยท Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Quick apply
Sales Representative Remote
Madison, WI ยท Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Quick apply
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Sales Representative Remote
Whitefish Bay, WI ยท Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Quick apply
Sales Representative Remote
Whitefish Bay, WI ยท Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Quick apply
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Sales Representative Remote
Eau Claire, WI ยท Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Quick apply
Sales Representative Remote
Eau Claire, WI ยท Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Sales Representative Remote
Kenosha, WI ยท Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Quick apply
Sales Representative Remote
Kenosha, WI ยท Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Quick apply
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Sales Representative Remote
West Allis, WI ยท Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Quick apply
Sales Representative Remote
West Allis, WI ยท Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Sales Representative Remote
Appleton, WI ยท Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Quick apply
Sales Representative Remote
Appleton, WI ยท Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Quick apply
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Sales Representative Remote
Vernon, WI ยท Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Quick apply
Sales Representative Remote
Vernon, WI ยท Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...
Remote Chat Representative information
See Wisconsin salary details
$11.65 - $13.72
3% of jobs
$13.72 - $15.79
13% of jobs
$16.61 is the 25th percentile. Wages below this are outliers.
$15.79 - $17.87
23% of jobs
The median wage is $18.59 / hr.
$17.87 - $19.94
32% of jobs
$21.24 is the 75th percentile. Wages above this are outliers.
$19.94 - $22.01
6% of jobs
$22.01 - $24.09
4% of jobs
$24.09 - $26.16
1% of jobs
$26.16 - $28.23
12% of jobs
$28.23 - $30.31
3% of jobs
$30.31 - $32.38
0% of jobs
$32.38 - $34.45
2% of jobs
$11
$21
$34
How much do remote chat representative jobs pay per hour?
What are remote chat representatives?
What is the difference between Remote Chat Representative vs Remote Customer Service Agent?
| Aspect | Remote Chat Representative | Remote Customer Service Agent |
|---|---|---|
| Credentials | High school diploma or equivalent; communication skills | High school diploma or equivalent; communication skills |
| Work Environment | Online, from home or remote location | Online, from home or remote location |
| Industry Usage | Customer support via live chat | Customer support via phone, email, or chat |
| Common Search Intent | Jobs involving live chat support | Jobs involving customer support across channels |
Both roles involve assisting customers remotely, often requiring similar skills and credentials. The main difference is that a Remote Chat Representative specializes in live chat support, while a Remote Customer Service Agent may handle multiple communication channels like phone, email, and chat. Understanding these distinctions helps job seekers find roles aligned with their preferred communication methods and skills.
Is paid chatting a legitimate job?
How can I make 2000 a week working from home?
What are the key skills and qualifications needed to thrive as a Remote Chat Representative, and why are they important?
How do I become a virtual chat agent?
What are some common challenges faced by Remote Chat Representatives, and how can they be managed?
How to make 1000 a week remote?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 24 days ago
Aureon rating
4.5
Based on 6 frontline employees who took The Breakroom Quiz
202nd of 206 rated it services
Job description
Job Responsibilities:
- Inbound Telephone Supportย โ perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
- E-mail & Chat Support โ perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
- Skill improvement โ continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
- Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
- Focus on quality and customer satisfaction
- Clear and thorough documentation of customer interactions required
- Support inquiries include questions related to โ Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
- Willing to fiercely advocate on behalf of and represent the Voice of the Customer
- Research and prepare detailed escalations to second level support
- Review, manage and follow up on open issues as needed
- Project work that includes long and short-term initiatives
What can Aureon offer you?
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Shift differential pay applied to evening and weekend shifts
- Comprehensive training on hardware and software applications for qualified applicants
- Knowledge and experience relating to basic computer applications
- Competitive compensation and full benefits package for full-time employees
- Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
- High school or equivalent
Required Skills:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
- Excellent written and oral communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
- Experience working in a customer Support Center
- Experience working with Mobile Communications
- Experience working with Transportation
- Accounting or accounts receivable experience is a huge plus
- Must exhibit dependability, adaptability and flexibility
- Ability to diagnose and troubleshoot issues
- Basic math skills
- Creative thinking and reasoning ability
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
About Aureon
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
West Des Moines, IA, US
Year founded
1988