ZipRecruiter

Log In

2

Remote Live Chat Support Jobs in Bothell, WA (NOW HIRING)

WEX

Staff Software Development Engineer

Seattle, WA · Remote

$140K - $173K/yr

This is a high-impact role designed for a "builder" who can manage the duality of supporting a live ... AI Chat interfaces). * A/B Strategy Enablement: Engineer the backend infrastructure to support ...

eNett

Staff Software Development Engineer

Seattle, WA · Remote

$140K - $173K/yr

This is a high-impact role designed for a "builder" who can manage the duality of supporting a live ... AI Chat interfaces). * A/B Strategy Enablement: Engineer the backend infrastructure to support ...

Infinite Wise Solutions

Be Seen First

Remote, Entry-Level Life Insurance and Financial Professional

Seattle, WA · Remote

$1K - $500K/yr

YOU MUST LIVE IN THE UNITED STATES TO APPLY. We are seeking a Life Insurance and Annuity Specialist ... Agents receive product training, CRM access, presentation materials, and marketing support from day ...

next page

Showing results 1-20

All JobsLive Chat Support JobsRemote Live Chat Support JobsRemote Live Chat Support Jobs in Bothell, WA

Remote Live Chat Support information

See Bothell, WA salary details

$13

$27

$47

How much do remote live chat support jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for remote live chat support in Bothell, WA is $27.98, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $31.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Live Chat Support representative, and why are they important?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

How to become a live chat support?

To become a live chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service tools or chat platforms. Many employers require a high school diploma or equivalent, and some prefer prior experience in customer service. Training is often provided, and multitasking ability is important for managing multiple chats simultaneously.

What are some common challenges faced by Remote Live Chat Support agents, and how can they be managed effectively?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What are Remote Live Chat Support jobs?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.

Is remote live chat jobs legit?

Remote live chat support jobs are legitimate positions offered by many companies to assist customers via online chat platforms. These roles typically require good communication skills, familiarity with chat software, and sometimes specific training or certifications. Job seekers should research the employer and avoid positions that ask for upfront payments or personal financial information.

How can I make 2000 a week working from home?

A remote live chat support agent can potentially earn $2000 a week by working full-time hours, providing high-quality customer service, and gaining experience or specialized skills. Increasing earnings may involve handling multiple clients, working during peak hours, or obtaining relevant certifications to improve efficiency and value. Consistent performance and time management are essential for reaching higher income levels in this role.

How to make $1000 a week remote?

Remote live chat support agents can earn around $300 to $600 per week, depending on experience, hours worked, and company pay rates. To reach $1000 weekly, agents often need to work full-time hours, improve their skills, or find higher-paying companies that offer bonuses or performance incentives. Building a strong reputation and gaining specialized knowledge can also increase earning potential in this role.
What job categories do people searching Remote Live Chat Support jobs in Bothell, WA look for? The top searched job categories for Remote Live Chat Support jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote Live Chat Support jobs? Cities near Bothell, WA with the most Remote Live Chat Support job openings:
Remote Live Chat Support jobs near you
Staff Software Development Engineer

Staff Software Development Engineer

WEX

Seattle, WA • Remote

$140K - $173K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

WEX Inc. rating

8.1

Company rating: 8.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

7th of 17 rated payment service providers

Job description

This is a remote position; however, the candidate must reside within 30 miles of one of the following locations: Portland, ME; Boston, MA; Chicago, IL; Dallas, TX; San Francisco Bay Area, CA; and Seattle/WA.

As a Staff Backend Engineer, you will be the primary architect and execution lead for the transformation of our Digital Credit Application. We are pivoting from a Salesforce-centric monolith to a high-performance, pluggable API ecosystem. Your mission is to decouple core adjudication logic, enable rapid A/B testing of the customer journey, and lay the technical foundation for future AI-driven chat and automated decisioning experiences.

This is a high-impact role designed for a "builder" who can manage the duality of supporting a live Salesforce environment while aggressively migrating mission-critical services to a modern, micro services based backbone.

Core Responsibilities

  • Architectural Migration: Lead the "Strangler Fig" migration of credit application logic out of Salesforce and into a scalable, cloud-native Java/Spring Boot microservices environment.

  • Pluggable Adjudication: Design and implement a modular adjudication layer that allows the business to swap or update credit rules and third-party data providers without impacting the core application flow.

  • API-First Ecosystem: Build and maintain robust, versioned REST/gRPC APIs that support a multi-channel experience (Mobile, Web, and future AI Chat interfaces).

  • A/B Strategy Enablement: Engineer the backend infrastructure to support dynamic routing and experimentation, allowing Product teams to test various application flows and UI treatments in real-time.

  • Operational Excellence & Ownership: Transition the platform by establishing rigorous standards for CI/CD, observability (OpenTelemetry), and automated testing.

  • AI Readiness: Partner with Data Science teams to ensure data pipelines and backend schemas are optimized for LLM integration and real-time credit decisioning models.

  • Provide technical mentorship and guidance to mid-level and senior engineers, fostering a culture of high engineering standards.

Key Qualifications:

  • 10+ Years of Engineering Excellence: Proven track record in backend architecture, specifically within Fintech, Lending, or Credit systems.

  • Salesforce Integration Mastery: Significant experience integrating Salesforce with external AWS/Cloud microservices. You understand how to extract business logic from Apex/Flows into external services.

  • Modern Java Stack: Expert-level proficiency in Java 17/21, Spring Boot 3.x, and Spring Cloud.

  • Complex Adjudication & Rules Engines: Experience building or implementing rules engines (e.g., Drools, Camunda, or custom JSON-logic) for automated decisioning.

  • Event-Driven Design: Deep experience with Kafka or RabbitMQ for maintaining data consistency between the new API layer and legacy systems of record.

  • Contract-First Development: Strong belief in API contracts (OpenAPI/Swagger) to ensure seamless collaboration with frontend and mobile teams.

  • Migration Strategy: Demonstrated ability to migrate high-volume traffic from legacy systems to new stacks with zero downtime.

  • Excellent analytical skills and capability in identifying and resolving complex, cross-functional problems.

  • Strong written and verbal communication skills, able to present complex technical concepts clearly.

  • Bachelor's degree in Computer Science or a related field.

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $140,600.00 - $173,100.00

What WEX Inc. employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply