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Remote Live Chat Support Jobs in Boca Raton, FL (NOW HIRING)

JM Benefits Insurance Agency

Be Seen First

Remote Medicare Enrollment Specialist

Fort Lauderdale, FL · Remote

$60K - $100K/yr

... · Live Virtual Coaching & Zoom Training · Listen In on Real Client Calls · Interactive Role ... We provide the training, support, tools, and mentorship you need to grow professionally while ...

JM Benefits Insurance Agency

Be Seen First

Remote Medicare Enrollment Specialist

Fort Lauderdale, FL · Remote

$60K - $100K/yr

... · Live Virtual Coaching & Zoom Training · Listen In on Real Client Calls · Interactive Role ... We provide the training, support, tools, and mentorship you need to grow professionally while ...

Carrier

Critical Systems Service Support Engineer

FL · On-site +1

Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live ... Remote US, Must be permanent US resident. Visa sponsorship not available. Essential Functions:

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All JobsRemote Live Chat Support JobsRemote Live Chat Support Jobs in Boca Raton, FL

Remote Live Chat Support information

See Boca Raton, FL salary details

$11

$23

$39

How much do remote live chat support jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for remote live chat support in Boca Raton, FL is $23.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Live Chat Support representative, and why are they important?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

How much do Amazon chat agents make?

Amazon chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and shift timing. Many roles also offer benefits such as flexible schedules and training in customer service tools. Salaries can vary based on the level of expertise and performance.

What are some common challenges faced by Remote Live Chat Support agents, and how can they be managed effectively?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What are Remote Live Chat Support jobs?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.

Is remote live chat jobs legit?

Remote live chat support jobs are legitimate positions offered by many companies to assist customers via online chat platforms. These roles typically require good communication skills, familiarity with chat software, and sometimes specific training or certifications. Job seekers should research the employer and avoid offers that ask for upfront payments or personal financial information.

How to make $1000 a week remotely?

A remote live chat support agent can potentially earn $1000 a week by working full-time hours, often 40 hours or more, and providing high-quality customer service. Increasing earnings may involve gaining specialized skills, certifications, or working for companies that offer higher pay rates or tips, and utilizing multiple platforms or clients to maximize income.

How to become an online chat support?

To become a remote live chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided, and the role usually involves working flexible hours in a home environment.
What are popular job titles related to Remote Live Chat Support jobs in Boca Raton, FL? For Remote Live Chat Support jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat Support jobs in Boca Raton, FL look for? The top searched job categories for Remote Live Chat Support jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Live Chat Support jobs? Cities near Boca Raton, FL with the most Remote Live Chat Support job openings:
Remote Live Chat Support jobs near you
Infographic showing various Remote Live Chat Support job openings in Boca Raton, FL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $49,404 per year, or $23.8 per hour.
Remote Technical Engagement Specialist

Remote Technical Engagement Specialist

Hotwire Communications Ltd

Fort Lauderdale, FL • On-site, Remote

$35K - $41K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Handle direct inbound calls from residential, business, and hospitality customers for technical issue resolution.

  • Troubleshoot and resolve Tier 1 technical issues, escalating and following up as needed to ensure customer satisfaction.

  • Serve as the primary support liaison between the company and residential customers, providing recommendations and resolving issues via phone, chat, and email.

Hotwire Communications rating

8.3

Company rating: 8.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

10th of 80 rated telecommunications companies

Job description

The Technical Engagement Specialist is responsible for being the single point of contact for elevated technical issues with residential or commercial services' clients, when those issues cannot be resolved by other call center employees. They will handle all aspects of the customer relationship with a primary focus being on providing white glove service and trouble resolution
  • Handles direct inbound calls from Residential, HBS (Business), and Hospitality customers.
  • Serves as the first level of Trouble support for all services.
  • Serves as a secondary route choice for all other Service Center activities, including new order request, billing assistance, etc.
  • Review scheduled trouble tickets for possible remote resolution.
  • Perform follow-up testing, and/or troubleshooting to assist customers with the most accurate and timely response to their technical support issue(s).
  • Troubleshoot and solve Tier 1 issues, escalate where needed, and follow-up promptly to ensure client expectations are not only met but exceeded.
  • Phone, chat and email contact with customers to make recommendations on services and resolve issues.
  • Resolve customer questions or problems via telephone in areas of system configuration/setup, product functionality, and bugs/enhancements.
  • Serve as primary support liaison between Hotwire Communications and our residential customers.
  • Possess thorough knowledge of Hotwire Communications product line and other applications utilized by customers.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Ability to speak clearly using grammatically correct English (Other language skills a plus)
  • Must have a High School Diploma or
  • Must have a minimum of 2 years' relevant work experience in customer service, telecommunications, and technical support
  • Strong communication and organizational skills
  • Ability to work nontraditional schedules/shifts, including evenings, weekends and holidays Additional requirements for remote positions:
  • A quiet workplace so you can focus on delivering excellent service to our customers
  • Must have DSL or high speed internet service with a minimum speed 25 MB/s, preferred upload speed 50 MB/s
  • Candidates must provide and meet all technical requirements prior to the first day of training

BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
  • Comprehensive Healthcare/Dental/Vision Plans
  • 401K Retirement Plan with Company Match
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
  • Paid Volunteer Time
  • Paid Parental Leave
  • Hotwire Service Discounts - for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
  • Employee Referral Bonuses
  • Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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