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Remote Live Chat Support Jobs in Kentucky (NOW HIRING)

Harris

(Remote) Support Analyst

Canada, KY · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Cayenta

(Remote) Support Analyst

Canada, KY · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

ForgeFit

Remote Customer Service Specialist

Lexington, KY · On-site +1

$17 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Louisville, KY · On-site +1

$16.25 - $21.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Cayenta

(Remote) Application Consultant

Canada, KY · Remote

The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

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Remote Live Chat Support information

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How much do remote live chat support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote live chat support in Kentucky is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $24.62 per hour, depending on experience, location, and employer.

What is remote live chat support?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.

What skills and qualifications are needed for remote live chat support?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

What are common challenges faced by remote live chat support agents, and how can they be managed?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What are the most commonly searched types of Live Chat Support jobs in Kentucky?

The most popular types of Live Chat Support jobs in Kentucky are:

What are popular job titles related to Remote Live Chat Support jobs in Kentucky?

For Remote Live Chat Support jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Support jobs in Kentucky look for?

The top searched job categories for Remote Live Chat Support jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Live Chat Support jobs?

Cities in Kentucky with the most Remote Live Chat Support job openings:

Remote Live Chat Support jobs near you
Infographic showing various Remote Live Chat Support job openings in Kentucky as of August 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,217 per year, or $21.7 per hour.

Non-Profit Donation Agent (Remote Independent Contractor)

Kaizen Advance

Lexington, KY • On-site, Remote

$11 - $15/hr

Contractor

Re-posted 24 days ago

Job description

Join us to support non-profit organizations by processing donations via incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you are an excellent communicator, motivated, and passionate about helping others, we want you on our team.

Types of Clients:

- Nonprofit/Charity TV, and Radio stations

- Child welfare agencies

- Veteran support groups

- Spiritual and religious organizations

- Animal advocacy groups

Requirements:

- Minimum 6 months of remote call center experience or 1 year in-office call center experience

- Must be a US Resident

- Must be at least 18 years old

- Must use a Windows 11 PC

- Quiet, professional background for calls

- Able to type at least 40 words per minute

- Intermediate computer skills

- Able to pass a background check

- Must be able to complete a voice assessment and a mock call

Preferred Skills:

- Highly organized and self-motivated

- Excellent communication skills

- Intermediate PC proficiency

- Reliable and Dependable

- Able to provide excellent customer service

Benefits

- Inbound phone work: $0.20 - $0.32 per talk minute depending on the project

- Experienced agents can earn up to $0.35 per talk minute

- Additional opportunities in email, ticket, and chat support available with varied pay rates

- Flexible hours with 24/7 availability

Employment Type: CONTRACTOR

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