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Remote Live Chat Operator Jobs in Berkeley, CA (NOW HIRING)

Account Executive

San Francisco, CA · On-site +1

$110K - $160K/yr

Run live product demos independently and speak credibly about APIs, MCP, and integration ... High ownership mindset, bias for action, and comfort operating in ambiguity. Nice to have: iPaaS ...

... of chat messages) What skills do we expect you to have? We expect candidates to be incredibly ... Hercules' operating principles guide how we make decisions every day. We take them very seriously.

In addition to running Laravel Live (the official Laravel conference for the UK), we also run the ... Location The company has always operated as a fully remote team. As such, you should be comfortable ...

Senior Director, Online Services

San Mateo, CA · On-site +1

$227K - $337K/yr

... remote configuration * Deliver engagement tooling: live events, offers, messaging, and store ... Experience operating a shipped live service - release management, incident response, scale and ...

Senior Director, Online Services

San Mateo, CA · On-site +1

$227K - $337K/yr

... remote configuration * Deliver engagement tooling: live events, offers, messaging, and store ... Experience operating a shipped live service - release management, incident response, scale and ...

This is a fully remote position. The program runs approximately 6 months. WHAT YOU'LL DO: * Build ... How to present technical work clearly to senior leaders at a live Intern Showcase PROGRAM STRUCTURE:

This is a fully remote position. The program runs approximately 6 months. WHAT YOU'LL DO: * Build ... How to present technical work clearly to senior leaders at a live Intern Showcase PROGRAM STRUCTURE:

Showing results 21-40

Remote Live Chat Operator information

See Berkeley, CA salary details

$7

$26

$60

How much do remote live chat operator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote live chat operator in Berkeley, CA is $26.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.38 and $30.34 per hour, depending on experience, location, and employer.

What is a remote live chat operator?

A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.

What does a remote live chat operator do?

A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.

What are the key skills and qualifications needed to thrive as a remote live chat operator?

To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.

What are popular job titles related to Remote Live Chat Operator jobs in Berkeley, CA?

For Remote Live Chat Operator jobs in Berkeley, CA, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Operator jobs in Berkeley, CA look for?

The top searched job categories for Remote Live Chat Operator jobs in Berkeley, CA are:

What cities near Berkeley, CA are hiring for Remote Live Chat Operator jobs?

Cities near Berkeley, CA with the most Remote Live Chat Operator job openings:

Infographic showing various Remote Live Chat Operator job openings in Berkeley, CA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $55,045 per year, or $26.5 per hour.

Full-Time Remote Mental Health Counselor (LMFT, LPCC, LCSW) at Insight Minds Psychotherapy Services

Insight Minds Psychotherapy Services Inc.

Fremont, CA • Remote

Full-time

Posted 2 days ago

New


Job description

Position Overview

Insight Minds Psychotherapy Services Inc. is actively seeking skilled and compassionate licensed mental health counselors to join our dynamic team. This full-time remote position offers dedicated professionals the opportunity to provide vital mental health support to clients from the comfort of their own homes. If you are a licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), or Licensed Independent Clinical Social Worker (LCSW), and are looking for a role with flexible hours, competitive compensation, and extensive support, we want to hear from you.

About the Organization

Insight Minds Psychotherapy Services Inc. is a community-focused mental health organization based in Fremont, California. We specialize in providing accessible psychological services to individuals seeking support for personal growth and well-being. Our commitment to high-quality care is reflected in our respectful and supportive work culture, which emphasizes the importance of work-life balance and continuous development for our professionals. We take pride in our mission to improve community mental health by matching highly qualified counselors with individuals who are motivated to enhance their emotional health and personal relationships.

Work Environment

This is a fully remote position, allowing you the flexibility to create a work schedule that fits your lifestyle. You will utilize a comprehensive therapy platform that serves as your online office, enabling you to conduct live video and text sessions efficiently. Our supportive infrastructure includes unlimited administrative and technological assistance, so you can focus on what you do best—helping your clients. Additionally, all clients are pre-screened to ensure they meet low-acuity, stable adult criteria, creating a manageable caseload for you to support.

Key Responsibilities
  • Conduct individual counseling sessions via video chat to address clients' mental health needs and facilitate their emotional development.
  • Establish strong therapeutic relationships by encouraging clients to share their experiences and feelings, thus aiding them in gaining insights into their thoughts and behaviors.
  • Actively evaluate clients' mental health status and develop customized treatment plans utilizing evidence-based, solution-oriented approaches.
  • Support clients in identifying and achieving personal goals while advocating for their needs throughout the therapeutic process.
  • Utilize our all-in-one counselor dashboard for managing appointments, client records, and communication to streamline your workflow and maintain organized documentation.
Patient Population / Client Focus

The clients you will be working with are primarily adults who have demonstrated stability and possess a low acuity level, ensuring a focus on proactive mental health maintenance rather than crisis intervention. By aligning clients with your specific specialties and demographic preferences, we strive to create meaningful connections that enhance the therapeutic experience and foster impactful outcomes.

Qualifications
  • A Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology is required.
  • Current, unrestricted licensure in California as a Marriage and Family Therapist (LMFT), Professional Clinical Counselor (LPCC), or Independent Clinical Social Worker (LCSW) is mandatory; no provisional licenses will be accepted.
  • Ability to practice independently without supervision is essential for this role.
  • Strong interpersonal skills and a demonstrated capacity for empathy and understanding when engaging with clients.
  • Proficiency in using digital tools and platforms for counseling sessions and administrative tasks.
Preferred Experience

While previous experience in remote counseling is a plus, we welcome licensed professionals eager to embrace new methodologies in providing virtual therapy. Familiarity with telehealth platforms and online client management systems will enhance your effectiveness and ease in our practice environment.

Compensation and Benefits
  • Competitive annual salary ranging from USD 115,000 to 130,000, commensurate with your level of experience and hours worked.
  • Weekly direct deposit ensures timely access to your earnings.
  • For full-time employees, we offer a monthly healthcare stipend to support your personal health needs.
  • Minimal paperwork! Our team handles billing, marketing, and client acquisition, allowing you to focus entirely on counseling.
Career Growth Opportunities

At Insight Minds Psychotherapy Services, we place a strong emphasis on professional growth. With access to ongoing training and development opportunities, you will be equipped to refine your skills and expand your expertise in emerging therapeutic techniques. Engage in peer collaboration sessions and networking events that can further broaden your practice.

Why Join Our Team

Working with Insight Minds means joining a community that values your contributions and emphasizes a positive work-life balance. We provide an environment that recognizes the importance of mental health for both our clients and our staff. By joining our team, you will help our clients achieve their goals while enjoying a flexible schedule and the support necessary to thrive professionally.

Application Information

If you are ready to take the next step in your counseling career and make a meaningful difference in the lives of your clients, we invite you to apply. Please submit your resume along with your licensure details and any pertinent professional information. Our onboarding team is prepared to expedite your start, with the potential to have you seeing clients within just a few days!