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Remote Live Chat Operator Jobs in Connecticut (NOW HIRING)

Sales Store Checker

Groton, CT · On-site +1

$17.47 - $23.81/hr

Operating an electronic checkout system, making change, and verifying the change fund and amount of ... Applicants with a Permanent Resident Card are authorized to live and work in the U.S. but are not ...

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Remote Live Chat Operator information

What is a remote live chat operator?

A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.

What does a remote live chat operator do?

A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.

What are the key skills and qualifications needed to thrive as a remote live chat operator?

To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.

What are the most commonly searched types of Live Chat Operator jobs in Connecticut?

The most popular types of Live Chat Operator jobs in Connecticut are:

What job categories do people searching Remote Live Chat Operator jobs in Connecticut look for?

The top searched job categories for Remote Live Chat Operator jobs in Connecticut are:

What cities in Connecticut are hiring for Remote Live Chat Operator jobs?

Cities in Connecticut with the most Remote Live Chat Operator job openings:

Infographic showing various Remote Live Chat Operator job openings in Connecticut as of August 2026, with employment types broken down into 21% Internship, and 79% Full Time. Highlights an 100% Remote job distribution.

Regional Accounting Director, Managed Venues Division

ASM Global

Norwalk, CT • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


ASM Global rating

6.6

Company rating: 6.6 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

147th of 256 rated facilities management


Job description

POSITION: Regional Accounting Director, Managed Venues Division

DEPARTMENT: Finance

REPORTS TO:Vice President, Finance, Managed Venues Division

LOCATION: Remote (Position based out of Norwalk, CT)

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

The Regional Accounting Director, Managed Venues Division will be responsible for supporting and overseeing all aspects of accounting and financial reporting activities at the venues they support by performing the following duties. The role is the strategic Accounting and Finance business partner to the Vice Presidents of Operations and provides leadership, functional guidance and valuable insights to leadership teams across venues. This role serves as an interdependent part of the core business unit leadership team within the business unit or region and serves as functional leader for venue based DOFs. As a business partner to VPs of Operations, this role provides business/financial perspective to help make optimal business decisions, uses financial skills and diverse sources of information identify profitable opportunities, anticipate challenges, and creates competitive advantages and drive performance. Role has responsibility on accounting oversights of supporting venues and balance sheet review/reconciliation.

Essential Duties and Responsibilities

  • Accounting and Financial Reporting oversight: Has a fiduciary responsibility of the overall accounting within the region. Establish a timely review schedule of P&L and balance sheet reviews to ensure proper accounting guidelines are being followed in conjunction with US GAAP, Legends Global policies and procedures and Client requirements. This role should complete Balance Sheet review of his/her venues at least twice a year and manage any remediation/action plan thereafter post review and report out to VP Finance. Additionally, role is responsible with ensuring venue compliance with local, state, and federal government reporting requirements, tax filings and Legends Global Policies and Procedures.
  • Business Partnering and Business Unit Performance: Creation and embracing the culture of business partnering by working with the division Vice Presidents of Operations, the Regional DOF and Venue DOFs within the business unit/region, together with the RVPs are jointly responsible for achieving optimal operating performance without losing sight of all measured KPI's. Review financial performance of each venue within the region, analysis of variances, trends, forecasts, and budgets. Challenge existing strategies and/or recommend alternate strategies to continually improve effectiveness of the business or financial management. Highlight potential operating opportunities and weaknesses with VP Finance and VP of Operations. Additional duties as assigned shall include business development and contract renewal analyses.
  • Functional leadership: As the Accounting functional leader of the region, own the process of sourcing, hiring, and training talent across the venues by partnering with venue GMs and relevant HR business partners. Constantly identify high potential talent for future movements. Engage in succession planning discussions with VP Finance and VPs of Operations. Plan and coordinate coverage at venues (vacancies or new venue openings).
  • Taskforce Support: Assist with the finance operations of venues that the role supports as necessary as circumstances arise.
  • Finance Transformation Support: Assist the venues in implementation of finance transformation initiatives, including system implementations as necessary. Serve as change agent and champion the usage of such systems, and partner with various corporate personnel to maximize system efficiencies.

Supervisory Responsibilities

Role will include oversight of approximately 20 venues, managing the Directors of Finance at the individual venues. Person will be responsible for the overall direction, coordination, and evaluation of these units. Additional support from 3-4 Sr. Directors of Finance to help manage the business performance and accounting oversight of the venues will be coordinated by this role. The Sr. Directors of Finance work under the direction and management of the VP Finance and Regional Director of Finance.

Education and/or Experience

  • B.S. in Accounting from a four-year college or university
  • 7-10+ years experience in public accounting and/or financial management
  • Supervisory level or team management experience required
  • Accounting experience in venue management industry is preferred

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to prioritize multiple projects and meet strict deadlines
  • Ability to quickly analyze large sets of data and provide feedback to leadership on key drivers of variances
  • Ability to work under minimal supervision
  • Ability to work flexible hours in addition to normal business hours
  • Must have professional attitude and appearance

Skills and Abilities

  • Strong business acumen and ability to influence change and drive to results
  • Extensive knowledge of general and cost/project accounting
  • Excellent math skills; high aptitude for figures
  • Ability to work with and maintain highly confidential information required
  • Strong written and oral communication skills with the ability to communicate well both inside and outside the organization
  • Strong organization skills with attention to detail
  • Excellent verbal, written and people skills essential
  • Effective supervisory and delegation skills
  • Effective conflict resolution management skills
  • Extensive knowledge of Microsoft Office products
  • Microsoft Dynamics 365 experience is preferred
  • High energy, strong will and ambition to learn and work on new things.
  • Problem solving skills and critical thinking skills within a global enterprise set up.
  • High degree of comfort in managing multiple assignments and priorities simultaneously.

Certificates, Licenses, Registrations

  • CPA preferred.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: This role will be based in Connecticut. The position offers a remote working arrangement. Approximately 25% travel required, will vary based on business needs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

LEGENDS GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.


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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019