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Remote Live Chat Agent Jobs in Minnesota (NOW HIRING)

Cargill

Associate Account Manager

Wayzata, MN · On-site +1

$60K - $70K/yr

... live well. This position is in our Food Enterprise where we are committed to serving food ... remote selling to the companys new and existing customers. The role will encompass a blend of ...

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How much do remote live chat agent jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote live chat agent in Minnesota is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $12.61 and $24.76 per hour, depending on experience, location, and employer.

What is a remote live chat agent?

A Remote Live Chat Agent is responsible for assisting customers via live chat, providing support, answering inquiries, and troubleshooting issues in real time. This role typically involves handling multiple conversations at once, maintaining a professional and friendly tone, and ensuring customer satisfaction. Agents usually work from home, requiring a reliable internet connection and strong typing skills. Many positions offer flexible hours, making it a great option for those looking for remote work opportunities.

What does a remote live chat agent do?

A typical day as a Remote Live Chat Agent involves logging in to the company's chat platform, responding to questions from customers in real time, and resolving issues effectively and efficiently. You may be required to manage several chat conversations simultaneously while maintaining a friendly and professional tone. Collaboration with other team members or departments often occurs virtually through chat or email to escalate complex issues or gather information. Success in this role depends on quick thinking, adaptability, and delivering a positive customer experience throughout each interaction.

What are the key skills and qualifications needed to thrive in the remote live chat agent position, and why are they important?

To thrive as a Remote Live Chat Agent, you need strong written communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer support platforms, CRM software, and live chat systems is often required, and some companies may value certifications in customer service. Empathy, patience, and the ability to multitask effectively help agents provide excellent support while handling multiple chats concurrently. These skills ensure customer concerns are addressed promptly and professionally, which is crucial for maintaining customer satisfaction and loyalty.

Are remote live chat agent jobs real?

Remote live chat agent jobs are legitimate positions where individuals provide customer support through online chat platforms. These roles often require good communication skills, familiarity with chat software, and the ability to work independently from home. Many companies hire for such positions, making them a valid employment option for remote work seekers.

How do you become a remote live chat agent?

To become a remote live chat agent, candidates typically need strong communication skills, basic computer proficiency, and the ability to handle multiple chats simultaneously. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or familiarity with chat software tools. Training is often provided by the employer to familiarize new agents with company policies and chat platforms.

How much do remote live chat agents get paid?

Remote live chat agents typically earn between $12 and $20 per hour, depending on experience, industry, and company. Some roles may offer additional incentives or bonuses for performance, and familiarity with chat software can be advantageous.

What are the most commonly searched types of Live Chat Agent jobs in Minnesota?

The most popular types of Live Chat Agent jobs in Minnesota are:

What are popular job titles related to Remote Live Chat Agent jobs in Minnesota?

For Remote Live Chat Agent jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Agent jobs in Minnesota look for?

The top searched job categories for Remote Live Chat Agent jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Live Chat Agent jobs?

Cities in Minnesota with the most Remote Live Chat Agent job openings:

Remote Live Chat Agent jobs near you
Infographic showing various Remote Live Chat Agent job openings in Minnesota as of August 2026, with employment types broken down into 62% Full Time, 25% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,455 per year, or $21.4 per hour.

Lead AI/ML Engineer - Remote

UnitedHealth Group

Eden Prairie, MN • On-site, Remote

$104K - $137K/yr

Full-time

Retirement

Re-posted 13 days ago

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

192nd of 898 rated healthcare providers

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
This is a high-impact technical leadership role within the Optum Tech AI Transformation team, supporting key enterprise initiatives such as the Real-Time AI Underwriting platform. You will own the technical direction and people leadership for a squad of AI/ML engineers, driving strategic engineering efforts. Beyond building, you will lead, mentor, govern, and ensure that everything your team delivers meets the highest standards of quality, compliance, and Responsible AI. You'll serve as a bridge between engineering execution and leadership vision, ensuring AI investments translate into measurable, production-grade business outcomes.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • Design, develop, and deploy production-grade AI-powered solutions-spanning classical ML, Generative AI (LLMs, RAG, Graph RAG), and multi-agent orchestration frameworks-to address complex business challenges with emphasis on responsible and secure AI practices
  • Own the end-to-end AI/ML technical roadmap, defining architectural direction, choosing optimal technologies, and establishing engineering and coding standards for the team's portfolio
  • Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement across the development lifecycle, optimizing team productivity and operational efficiency
  • Evaluate emerging trends and technologies (such as Agentic AI, foundation models, fine-tuning, and enterprise AI tooling) to inform high-quality solution design and strategic innovation
  • Drive MLOps maturity across development pipelines, overseeing model versioning, CI/CD for ML, retraining automation, drift detection, and production monitoring
  • Ensure compliance and ethical governance by aligning solutions with enterprise policies, Responsible AI principles, and data privacy regulations (HIPAA/PHI handling)
  • Lead, mentor, and develop a team of 5-10 direct/indirect AI/ML engineers, setting clear goals, conducting regular 1:1s, and fostering a high-performance, self-managed culture
  • Own and conduct robust technical reviews (architecture, design, and code reviews) to enforce rigorous standards, security posture, and pythonic best practices

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 10+ years of software development experience with a strong engineering and architecture foundation
  • 2+ years of hands-on experience in AI/ML project implementation (full lifecycle from ideation, data analysis, model development through production deployment)
  • Hands-on experience with NLP (text processing, embeddings, transformers, NER, text classification, or conversational AI)
  • Working experience with GenAI (RAG pipelines, prompt engineering, LLM integration, fine-tuning techniques like LoRA, and enterprise deployment)
  • Experience or strong working knowledge of Agentic AI development (agentic workflows, tool orchestration, multi-agent systems, or planning frameworks)
  • Solid Python programming skills with deep proficiency in production-grade coding, code reviews, and enforcing standards
  • Driver's License and access to a reliable transportation

Preferred Qualifications:
  • Bachelor's or Master's degree in Computer Science, Engineering, Mathematics, Statistics, or a related field (or equivalent professional experience)
  • Experience with MLOps tooling (MLflow, Weights & Biases, Kubeflow, etc.) for experiment tracking, model registry, and automation
  • Familiarity with Responsible AI frameworks (bias detection, fairness metrics, model explainability like SHAP/LIME, and adversarial red-teaming)
  • Knowledge of Graph RAG, knowledge graphs, and ontology-based reasoning systems

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $145,500 - $249,500 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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