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Remote Live Chat Agent Jobs in Minnesota (NOW HIRING)

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How much do remote live chat agent jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote live chat agent in Minnesota is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $12.61 and $24.76 per hour, depending on experience, location, and employer.

What is a remote live chat agent?

A Remote Live Chat Agent is responsible for assisting customers via live chat, providing support, answering inquiries, and troubleshooting issues in real time. This role typically involves handling multiple conversations at once, maintaining a professional and friendly tone, and ensuring customer satisfaction. Agents usually work from home, requiring a reliable internet connection and strong typing skills. Many positions offer flexible hours, making it a great option for those looking for remote work opportunities.

What does a remote live chat agent do?

A typical day as a Remote Live Chat Agent involves logging in to the company's chat platform, responding to questions from customers in real time, and resolving issues effectively and efficiently. You may be required to manage several chat conversations simultaneously while maintaining a friendly and professional tone. Collaboration with other team members or departments often occurs virtually through chat or email to escalate complex issues or gather information. Success in this role depends on quick thinking, adaptability, and delivering a positive customer experience throughout each interaction.

What are the key skills and qualifications needed to thrive in the remote live chat agent position, and why are they important?

To thrive as a Remote Live Chat Agent, you need strong written communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer support platforms, CRM software, and live chat systems is often required, and some companies may value certifications in customer service. Empathy, patience, and the ability to multitask effectively help agents provide excellent support while handling multiple chats concurrently. These skills ensure customer concerns are addressed promptly and professionally, which is crucial for maintaining customer satisfaction and loyalty.

Are remote live chat agent jobs real?

Remote live chat agent jobs are legitimate positions where individuals provide customer support through online chat platforms. These roles often require good communication skills, familiarity with chat software, and the ability to work independently from home. Many companies hire for such positions, making them a valid employment option for remote work seekers.

How do you become a remote live chat agent?

To become a remote live chat agent, candidates typically need strong communication skills, basic computer proficiency, and the ability to handle multiple chats simultaneously. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or familiarity with chat software tools. Training is often provided by the employer to familiarize new agents with company policies and chat platforms.

How much do remote live chat agents get paid?

Remote live chat agents typically earn between $12 and $20 per hour, depending on experience, industry, and company. Some roles may offer additional incentives or bonuses for performance, and familiarity with chat software can be advantageous.

What are the most commonly searched types of Live Chat Agent jobs in Minnesota?

The most popular types of Live Chat Agent jobs in Minnesota are:

What are popular job titles related to Remote Live Chat Agent jobs in Minnesota?

For Remote Live Chat Agent jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Agent jobs in Minnesota look for?

The top searched job categories for Remote Live Chat Agent jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Live Chat Agent jobs?

Cities in Minnesota with the most Remote Live Chat Agent job openings:

Remote Live Chat Agent jobs near you
Infographic showing various Remote Live Chat Agent job openings in Minnesota as of August 2026, with employment types broken down into 62% Full Time, 25% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,455 per year, or $21.4 per hour.

Epic Consultant - Cupid

Neural Strategic Solutions Inc

Saint Cloud, MN • Remote

$70 - $80/hr

Contractor

Re-posted 19 days ago

Job description

Title - Epic Consultant

Location – Remote

Duration – 6-12 Months 

Interview – Phone And Skype 

Job Description - 

  • Install new applications, new components, and upgrade existing applications.
  • Configure application settings and validate configurations performed by Application Analysts.
  • Define go live and rollout support schedule. Assist in the coordination of field support activities. Provide go-live and rollout support.
  • Support users on new applications, modules, and functionality.
  • Oversee analysis of necessary application modifications and work with the appropriate IT associate or the vendor to coordinate the modification.
  • Provide advanced application troubleshooting support for the application(s).
  • Resolve critical issues independently as necessary. Forward issues to the correct group for remediation or elevate it to the vendor if required.
  • Review Application Analysts resolutions and solutions for accuracy and completeness.
  • Determine how a new system, upgrade, or new component can best meet the needs of the users.
  • EPIC Cupid Certified

Requirements:

  • Prior Epic Cupid build experience is strongly preferred
  • Knowledge of the workflow associated with Invasive and Non-Invasive Cardiology (including Chat and EP Lab workflows)
  • Willing to learn and work on other Cardiology systems supported by the team
  • Excellent interpersonal skills with customers, vendors peers and management
  • Ability to work independently with minimal supervision
  • EPIC Data Courier knowledge

Desired:

  • Experience with any of the following is preferred: Apollo, ISCV, Xcelera, PedCath, PaceArt, Client MacLab/CardioLab, MUSE, CBORD and Medstreaming
  • Understanding of DICOM, HL7, IHE and other health related standards

Warm Regards,

Ankush Vikal

Sr Technical Recruiter | IT Healthcare & Informatics

Neural Strategic Solutions, Inc: 5900 Fort Drive Suite 302• Centreville VA 20121

Email: Ankush@neuralssinc.com