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Remote Live Chat Agent Jobs in Iowa (NOW HIRING)

$139K - $168K/yr

Poe : a platform providing millions of global users with one place to chat, explore and build with ... At Poe, we use Machine Learning in various parts of the product - bot routing, agent flow, code ...

$139K - $168K/yr

Poe : a platform providing millions of global users with one place to chat, explore and build with ... At Poe, we use Machine Learning in various parts of the product - bot routing, agent flow, code ...

$139K - $168K/yr

Poe : a platform providing millions of global users with one place to chat, explore and build with ... At Poe, we use Machine Learning in various parts of the product - bot routing, agent flow, code ...

Showing results 21-29

Remote Live Chat Agent information

See Iowa salary details

$8

$20

$44

How much do remote live chat agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote live chat agent in Iowa is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $11.81 and $23.19 per hour, depending on experience, location, and employer.

What does a remote live chat agent do?

A typical day as a Remote Live Chat Agent involves logging in to the company's chat platform, responding to questions from customers in real time, and resolving issues effectively and efficiently. You may be required to manage several chat conversations simultaneously while maintaining a friendly and professional tone. Collaboration with other team members or departments often occurs virtually through chat or email to escalate complex issues or gather information. Success in this role depends on quick thinking, adaptability, and delivering a positive customer experience throughout each interaction.

What is a remote live chat agent?

A Remote Live Chat Agent is responsible for assisting customers via live chat, providing support, answering inquiries, and troubleshooting issues in real time. This role typically involves handling multiple conversations at once, maintaining a professional and friendly tone, and ensuring customer satisfaction. Agents usually work from home, requiring a reliable internet connection and strong typing skills. Many positions offer flexible hours, making it a great option for those looking for remote work opportunities.

What are the key skills and qualifications needed to thrive in the remote live chat agent position, and why are they important?

To thrive as a Remote Live Chat Agent, you need strong written communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer support platforms, CRM software, and live chat systems is often required, and some companies may value certifications in customer service. Empathy, patience, and the ability to multitask effectively help agents provide excellent support while handling multiple chats concurrently. These skills ensure customer concerns are addressed promptly and professionally, which is crucial for maintaining customer satisfaction and loyalty.

What cities in Iowa are hiring for Remote Live Chat Agent jobs? Cities in Iowa with the most Remote Live Chat Agent job openings:
Infographic showing various Remote Live Chat Agent job openings in Iowa as of August 2026, with employment types broken down into 70% Full Time, 12% Part Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,632 per year, or $20 per hour.

Work from Home Sales: Hiring Immediately

The Semler Agency

Des Moines, IA • On-site, Remote

Part-time

Posted 7 days ago


Job description

Are you looking to:
  • Set your own hours?
  • Work from home?
  • Have the ability to make uncapped income?
  • Have positive and motivating mentors?
  • Make an impact in people's lives?

As a Work-from-Home Sales Consultant, you will be responsible for assisting customers in selecting appropriate insurance coverage tailored to their needs. Your primary focus will be on building strong customer relationships, providing expert advice, and ensuring customer satisfaction.
Responsibilities:
  • Communicate with customers via phone, email, or online chat to understand their insurance needs and provide suitable recommendations.
  • Educate customers on various insurance products, coverage options, and policy terms.
  • Collaborate with the underwriting team to evaluate and assess risk factors for policy approvals.
  • Maintain accurate customer records and update insurance policies as necessary.
  • Keep up-to-date with industry trends and insurance regulations to provide accurate and relevant information to customers.
  • Attend weekly training calls to increase product knowledge and improve sales skills.

Requirements:
  • Strong knowledge of insurance products, coverage options, and policy terms.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Ability to work independently and manage time effectively in a remote work environment.
  • Proficiency in using insurance software and customer relationship management (CRM) systems.
  • Relevant Life and Health insurance license or the willingness to obtain one.
After applying, be on the lookout for a text from Terra.
NOTE: No agent's success, earnings, or production results should be viewed as typical, average or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the Insurance needs of the customers in the geographic areas in which you choose to work.