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Remote Listening Ear information

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$17

$21

$23

How much do remote listening ear jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for remote listening ear in the United States is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Listening Ear professionals, and how can they be managed?

Remote Listening Ear professionals often encounter the challenge of providing empathetic support without in-person cues, which can make it harder to gauge a caller’s emotions. Managing emotional fatigue is also essential, as repeated exposure to distressing conversations can impact well-being. Establishing clear boundaries, practicing self-care, and participating in regular supervision or peer support sessions can help address these challenges. Additionally, effective use of digital communication tools and ongoing training in active listening are crucial for maintaining connection and providing quality support remotely.

What is the difference between Remote Listening Ear vs Remote Counselor?

AspectRemote Listening EarRemote Counselor
CredentialsNone required or minimal trainingLicensed or certified mental health professional
Work EnvironmentRemote, often on-demand or volunteer basisRemote, structured sessions with clients
Industry UsageCustomer support, emotional support servicesMental health, therapy, counseling services
Search & Comparison IntentSeeking emotional support roles without formal therapy credentialsLooking for licensed mental health roles

Remote Listening Ear roles typically involve providing empathetic listening without requiring formal mental health credentials, often in support or volunteer settings. Remote Counselors are licensed professionals offering structured therapy sessions. While both work remotely and focus on emotional support, Remote Counselors require specific certifications and provide clinical services, whereas Remote Listening Ears are more informal and accessible roles.

What are the key skills and qualifications needed to thrive as a Remote Listening Ear, and why are they important?

To excel as a Remote Listening Ear, you typically need strong active listening skills, empathy, and a background in counseling or mental health support, sometimes supported by relevant certifications such as Mental Health First Aid. Familiarity with secure communication platforms, client management systems, and confidentiality protocols is important. Outstanding soft skills include patience, emotional intelligence, and the ability to build trust remotely. These skills ensure clients feel heard, supported, and safe, which is vital for providing effective emotional support from a distance.

What are Remote Listening Ears?

Remote Listening Ears are professionals who provide emotional support and empathetic listening to individuals over the phone, chat, or online platforms. Their primary role is not to offer advice or therapy, but to be a compassionate presence for those who need someone to talk to. They help people feel heard and understood, often working with mental health organizations, crisis lines, or peer support networks. This support can be especially valuable for individuals experiencing loneliness, stress, or emotional distress. Remote Listening Ears maintain confidentiality and use active listening skills to ensure a safe and supportive environment.
More about Remote Listening Ear jobs
What cities are hiring for Remote Listening Ear jobs? Cities with the most Remote Listening Ear job openings:
What are the most commonly searched types of Listening Ear jobs? The most popular types of Listening Ear jobs are:
What states have the most Remote Listening Ear jobs? States with the most job openings for Remote Listening Ear jobs include:
What job categories do people searching Remote Listening Ear jobs look for? The top searched job categories for Remote Listening Ear jobs are:
Remote Listening Ear jobs near you
Infographic showing various Remote Listening Ear job openings in the United States as of July 2026, with employment types broken down into 77% Full Time, 8% Part Time, and 15% Contract. Highlights an 8% In-person, and 92% Remote job distribution, with an average salary of $44,724 per year, or $21.5 per hour.
Manager, GTM - Field Readiness

Manager, GTM - Field Readiness

ServiceNow

West Palm Beach, FL • On-site, Remote

Full-time

Posted 3 days ago

New

Job description

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

What you get to do in this role:

  • Define and execution program plans with cross-functional GTM teams to ensure commercial & operational readiness for launch.
  • Influence and work cross-functionally to align functional plans, identifying, and actively managing risks and issues to resolution to ensure successful launch
  • Ensuring comprehensive planning including post sale readiness
  • Define & manage KPI’s (leading, lagging indicators) across product lifecycle
  • Accountable for identifying and driving action plans cross-functionally to improve KPI’s
  • Mobilize and lead a variety of initiatives across the NPI transformation portfolio, including digitization and automation projects
  • Develop, manage and execute detailed project plans that consider all requirements, constraints, resources, and deliverables associated with the defined objectives
  • Drive projects from inception to completion, ensuring all workstream deliverables are completed on time, on budget, and with quality
  • Lead NPI launches, refining & optimizing processes
  • Conduct thorough and detailed analysis to produce data driven recommendations to enable leadership decisions
  • Deliver progress updates to stakeholders and leadership
  • Continuously apply a customer / partner lens across the customer journey to identify and execute optimization opportunities to improve NPI objectives.
Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • Proven experience in product release management and launching SaaS offers
  • Strong program/project management skills & strong facilitation skills
  • Leading diverse, high performing matrixed teams
  • Highly analytical, fact driven, and process orientated mindset
  • Ability to conduct meaningful analysis of complex data and translate the results into actionable messages and deliverables
  • Thrives in fast-paced environment, adept at managing multiple priorities in a dynamic environment to drive results
  • Well-versed in SaaS business processes and customer lifecycle.
  • Ability to challenge the status quo and develop mindshare to drive towards a common goal
  • Combination of strong intellect, exceptional active listening skills, and creative problem solving skills
  • Excellent verbal & written communication skills, including the ability to synthesize information that can be easily consumed by various executive audiences

JV20


Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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About ServiceNow

Sourced by ZipRecruiter

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Santa Clara, CA, US

Year founded

2004

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