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Remote Listening Ear Jobs (NOW HIRING)

Synapticure

Patient Engagement Specialist

Charleston, WV · Remote

$38K - $44K/yr

... a listening ear. You work alongside, and are supported by, Synapticure's care team to ensure ... is remote and work would be based in your home. The necessary technology would be provided to work ...

Synapticure

Patient Engagement Specialist

$24 - $26/hr

... a listening ear. You work alongside, and are supported by, Synapticure's care team to ensure ... is remote and work would be based in your home. The necessary technology would be provided to work ...

Apex Operating Systems

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Remote High Ticket Sales - Apex Operating Systems

Dallas, TX · Remote

$80K - $300K/yr

Apex listens to the agent's real calls, identifies exactly where they're losing deals, builds ... ear during future calls the moment the same objection comes up. Black Belt agents average 142 ...

Apex Operating Systems

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Remote High Ticket Sales - Apex Operating Systems

New York, NY · Remote

$80K - $300K/yr

Apex listens to the agent's real calls, identifies exactly where they're losing deals, builds ... ear during future calls the moment the same objection comes up. Black Belt agents average 142 ...

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Remote Listening Ear information

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How much do remote listening ear jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote listening ear in the United States is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Listening Ear professionals, and how can they be managed?

Remote Listening Ear professionals often encounter the challenge of providing empathetic support without in-person cues, which can make it harder to gauge a caller’s emotions. Managing emotional fatigue is also essential, as repeated exposure to distressing conversations can impact well-being. Establishing clear boundaries, practicing self-care, and participating in regular supervision or peer support sessions can help address these challenges. Additionally, effective use of digital communication tools and ongoing training in active listening are crucial for maintaining connection and providing quality support remotely.

What is the difference between Remote Listening Ear vs Remote Counselor?

AspectRemote Listening EarRemote Counselor
CredentialsNone required or minimal trainingLicensed or certified mental health professional
Work EnvironmentRemote, often on-demand or volunteer basisRemote, structured sessions with clients
Industry UsageCustomer support, emotional support servicesMental health, therapy, counseling services
Search & Comparison IntentSeeking emotional support roles without formal therapy credentialsLooking for licensed mental health roles

Remote Listening Ear roles typically involve providing empathetic listening without requiring formal mental health credentials, often in support or volunteer settings. Remote Counselors are licensed professionals offering structured therapy sessions. While both work remotely and focus on emotional support, Remote Counselors require specific certifications and provide clinical services, whereas Remote Listening Ears are more informal and accessible roles.

What are the key skills and qualifications needed to thrive as a Remote Listening Ear, and why are they important?

To excel as a Remote Listening Ear, you typically need strong active listening skills, empathy, and a background in counseling or mental health support, sometimes supported by relevant certifications such as Mental Health First Aid. Familiarity with secure communication platforms, client management systems, and confidentiality protocols is important. Outstanding soft skills include patience, emotional intelligence, and the ability to build trust remotely. These skills ensure clients feel heard, supported, and safe, which is vital for providing effective emotional support from a distance.

What are Remote Listening Ears?

Remote Listening Ears are professionals who provide emotional support and empathetic listening to individuals over the phone, chat, or online platforms. Their primary role is not to offer advice or therapy, but to be a compassionate presence for those who need someone to talk to. They help people feel heard and understood, often working with mental health organizations, crisis lines, or peer support networks. This support can be especially valuable for individuals experiencing loneliness, stress, or emotional distress. Remote Listening Ears maintain confidentiality and use active listening skills to ensure a safe and supportive environment.
What cities are hiring for Remote Listening Ear jobs? Cities with the most Remote Listening Ear job openings:
What are the most commonly searched types of Listening Ear jobs? The most popular types of Listening Ear jobs are:
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What job categories do people searching Remote Listening Ear jobs look for? The top searched job categories for Remote Listening Ear jobs are:
Remote Listening Ear jobs near you

Peer Support Specialist - Applicant Pool - Must Reside in Alabama

Wings Across Alabama

Birmingham, AL • Remote

$12 - $15/hr

Part-time

Posted 21 days ago

Job description

Wings Across Alabama
Applicant Pool: Alabama Warm Line Peer Support Specialist
Job Description:
The position is for our Warm Line.
You must be an Alabama resident.
The Wings Across Alabama Warm Line is part-time, remote position with 8 hour shifts, for our non-crisis line that is open 24/7, including holidays.
Our Warm Line specialists provide compassion and empathy to all callers; a safe space for a variety of individuals with various backgrounds. They lend an empathetic, non-judgemental, listening ear.
Confidentiality is crucial for this role.
Job training is provided, attendance and completion is required.

Qualifications:
  • ● High school graduate or GED
  • ● Demonstrate lived experience with mental illness
  • ● Reliable internet and cellular service
  • ● Ability to speak clearly so as to be understood over the phone
  • ● Current CPS certification preferred, but not required
  • * A minimum of 18 months active recovery
  •  Must be an Alabama resident
Responsibilities:
It is the responsibility of the Warm Line Specialist to operate our telephone warm line, work scheduled 8 hour shifts, and complete any and all duties as assigned.
This consists of answering calls, returning missed calls, establishing rapport, listening to each caller and providing warm line support services, assessing the level of risk a caller may present, documenting the calls, and maintaining confidentiality.
Skills:
● Active, positive, and supportive listening
● Looking up resources as needed
● Effective and prompt communication with callers and other teammates
● Non-judgemental support for a variety of individuals with various backgrounds
● Knowledge of Google Docs/Sheets/Forms
Tasks:
● Work phone charged and ready as soon as shift begins
● Communicating with previous shift before answering any calls
● Keeping a list of all missed calls and returning them in the order received, with Alabama taking
priority
● Actively listening while on calls and assessing any potential risks
● Following all Warm Line protocols with each and every caller
● Must maintain accurate documentation for every shift worked
● Must monitor emails frequently and respond in a timely manner
● Adhere to all Warm Line policies, values, and ethics
● Must attend weekly Zoom meetings
● Maintain CPS certification
● Completing timesheets and all shift reports, turning them in by specified due dates
● Must participate in on going- required trainings
● Must be comfortable sharing own recovery story

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