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Remote Listener Jobs in Silver Spring, MD (NOW HIRING)

Harris

Remote Care Management - CMA

Washington, DC · Remote

Remote Join our mission to help transform healthcare delivery from reactive, episodic care to ... Excellent verbal, written and listening skills are a must. What will make you stand out: * Quickly ...

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How much do remote listener jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote listener in Silver Spring, MD is $21.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $25.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What does a typical workday look like for a Remote Listener?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What is a Remote Listener job?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

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Communications & Change Management Specialist (Remote)

Communications & Change Management Specialist (Remote)

The Moore Group

Washington, DC • Remote

$60K - $80K/yr

Full-time

Posted 2 days ago

Job description

Job Title: Communications & Change Management Specialist 

Location: Fully Remote/Full Tie

About The Moore Group: The Moore Group, a recognized leader in strategic consulting, partners with Fortune 100 companies to provide expert support in communications, change management, project management and training. With over 30 years of experience, we help organizations achieve clarity, alignment, and engagement across their initiatives.

We are currently seeking a skilled Communications & Change Management Specialist to support a leading Fortune 100 client. In this role, you will be instrumental in developing and executing communication strategies, change management initiatives, and engagement efforts across multiple work streams. The ideal candidate is an experienced communicator who will bring a strong background in the pharmaceutical sector, excels in project-based environments and can collaborate effectively in a fast-paced, global organization.

Key Responsibilities:

  • Communication Planning & Execution: Assist in the development and execution of communication plans for deployments, program communications and change management initiatives.
  • Stakeholder Engagement: Work closely with project teams, senior executives, and key stakeholders to ensure alignment across all communication and change management efforts.
  • Content Creation & Management: Develop and manage communication deliverables (emails, posters, e-signs, infographics, videos, etc.) while ensuring all messaging aligns with the overarching program themes, benefits and audience needs.
  • Client Management: Provide guidance and support to business partners to ensure strategic messaging and adoption of new initiatives.
  • Audience Management: Prepare and maintain distribution lists, ensuring communications are customized and delivered to the right audiences.
  • Resource Management: Maintain and update content on appropriate SharePoint Online sites and Teams sites, ensuring they serve as a resource hub for key project information, processes and tools.
  • Survey and Feedback: Assist with the development and distribution of surveys to solicit feedback and measure engagement.
  • Template & Toolkit Development: Build and maintain a library of communication templates, materials, and resources that support awareness and user adoption of applications.

Qualifications:

  • Seasoned Communicator: Extensive experience in strategic communication development and execution, with a demonstrated ability to work with people at all levels, including senior executives. Minimum of 5 years of experience.
  • Strong Writing & Editing Skills: Excellent written and verbal communication skills with a focus on clarity, conciseness and accessibility.
  • Global Pharmaceutical / Manufacturing Experience: Previous experience in pharmaceutical, manufacturing or technical industries is a plus, but not required.
  • Change Management Experience: Knowledge of change management principles is desirable. Experience developing strategic communication support for process or behavior change is a plus.
  • Agile & Multi-Project Experience: Ability to work autonomously and manage multiple projects, ensuring high-quality deliverables are delivered on-time.
  • Technical Proficiency: Skilled in Microsoft Office 365, SharePoint, internal social collaboration platforms (e.g., Viva Engage) and Adobe Creative Suite (Photoshop, InDesign).
  • Attention to Detail: Strong attention to detail, clarity of thought, and the ability to listen effectively and execute in a timely manner.
  • Certifications: Prosci Change Management, Six Sigma, CCMP, ATD, or PMI preferred.
  • Educational Background: A bachelor's degree in English, Communications, Journalism or a related field is required. A master's degree is a plus.

Required Start Time: Due to national and international operations, a start time of 8 a.m. EST is required.

Why Join Us?

  • Collaborative Environment: Work closely with a dynamic and talented team on high-impact projects.
  • Remote Flexibility: This position is fully remote, offering flexibility and work-life balance.
  • Impactful Work: Play a key role in driving communication strategies and change management efforts that enhance user digital adoption and project success.

If you're a proactive communicator with a talent for delivering impactful messages and supporting organizational change, we look forward to hearing from you.

For more information, please visit https://www.themooregroup.com

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