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Remote Listener Jobs in Lowell, MA (NOW HIRING)

Genetec

Field Engineer

Boston, MA · Remote

... remote service interventions What makes you a great fit: * Possess strong analytical and troubleshooting skills (detail-oriented) * Ability to work independently and in a team * Ability to listen and ...

Vantage Search Group

Radiologist

Boston, MA · Remote

$327K - $409K/yr

We are seeking Radiologists for remote positions in a well-established Joint Commission accredited ... Professional doctor-centric culture that is grounded on listening and acting on the feedback from ...

Vantage Search Group

Radiologist

Boston, MA · Remote

$347K - $434K/yr

We are seeking Radiologists for remote positions in a well-established Joint Commission accredited ... Professional doctor-centric culture that is grounded on listening and acting on the feedback from ...

Syner-G

Validation Engineer

Waltham, MA · On-site +1

... and listen. The employee is frequently required to walk and sit, as well as to lift and carry ... We define total rewards as compensation, benefits, remote work/flexibility, development ...

Cartesian

Business Process Architect

Boston, MA · On-site +1

$100K - $140K/yr

USA - Remote Compensation: $100,000 - $140,000 / year Description About Cartesian Cartesian is a ... Proven client-facing consulting skills, including responsiveness, active listening, adaptability ...

Cisco

Account Executive - Splunk (Remote)

Boston, MA · On-site +1

$269K - $360K/yr

Strong executive presence and polish, and excellent listening skills. * Experience with target account selling, solution selling, and/or consultative sales techniques; knowledge of Force Management ...

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Remote Listener information

See Lowell, MA salary details

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How much do remote listener jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote listener in Lowell, MA is $20.79, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the remote listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What does a remote listener do?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What is a remote listener?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

What are the most commonly searched types of Listener jobs in Lowell, MA? The most popular types of Listener jobs in Lowell, MA are:
What job categories do people searching Remote Listener jobs in Lowell, MA look for? The top searched job categories for Remote Listener jobs in Lowell, MA are:
Remote Listener jobs near you
Infographic showing various Remote Listener job openings in Lowell, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $43,239 per year, or $20.8 per hour.

Field Engineer

Genetec

Boston, MA • Remote

Full-time

Retirement

Re-posted 29 days ago

Job description

Your team’s dynamic:

As Field Engineer, you will provide on-site and off-site professional services to Genetec customers and Partners, including proof-of-concept, staging, system deployment and commissioning, audits, system assessments and will act as a general liaison between Genetec and its customers, reporting directly to the Design & Deployment Services Manager, North America. The mission of the Professional Services team is to help customers achieve success and maximize value in their investment while mitigating risks, by supporting the design, deployment, maintenance, and utilization of Genetec’s solution portfolio.

You will be responsible for advising, installing, maintaining, and supporting the various Genetec solutions remotely and on-site for Genetec clients located in North America, as well as managing some of the projects where you are involved.

Your day at a glance:

  • Perform installation, audit, assessment, maintenance, and support of Genetec systems at client sites
  • Act as a primary on-site and remote technical point of contact for key projects to Genetec’s partners
  • Develop and maintain a strong relationship with new and existing customers
  • Develop and maintain an extensive working knowledge of Genetec's solutions
  • Properly document all activities and anomalies encountered in the Genetec Systems
  • Ensure timely escalation of critical customer related issues through proper channels
  • Provided functional requirements based on customer feedback to facilitate product Improvement
  • Provide an open forum for questions regarding strategic plans, best practices, and advice on upgrades, special concerns, and ad hoc consulting for software implementation, integration, training, and change requests
  • Document on-site or remote service interventions

What makes you a great fit:

  • Possess strong analytical and troubleshooting skills (detail-oriented)
  • Ability to work independently and in a team
  • Ability to listen and to adapt to different personalities and situations
  • Comfortable interfacing with key individuals at major accounts in sensitive situations
  • Effective organization and time-management skills
  • Must be able to work in a fast-paced technical environment
  • Must possess a valid driver’s license and passport

Your technical expertise:

  • Deployment and troubleshooting of security systems such as: Video Surveillance Systems (VMS, IP cameras and encoders, analytics, etc.) and Access Control Systems (Software configuration, readers, controllers, wiring, etc.)
  • Excellent administration and troubleshooting knowledge of the various Windows operating systems (Active Directory, SQL, file sharing, IIS, clustering, GPO, performance monitoring, etc.)
  • Excellent knowledge of networking principles and IP protocols.
  • Experience with networking equipment configuration and troubleshooting (switches, routers, etc.).
  • Understanding of network storage (SAN, NAS, iSCSI) principles and best practices
  • Database query and management skills
  • Understanding of server virtualization concepts
  • Experience with encryption and certificates
  • Experience with PowerShell is an asset

Let’s talk perks!

  • Attractive compensation package with 401K match
  • Training Tuition Reimbursement Program
  • Work-life balance with a flexible working schedule

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!

Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.