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Remote Listener Jobs in Lowell, MA (NOW HIRING)

Qualio

Account Executive (Remote)

Boston, MA · Remote

The Qualio team is all-remote, and currently distributed across North America, Europe and Australia ... Intellectually curious and strong active listening skills * Enthusiastic about learning and growing ...

AO Garcia Agency

Seeking Veterans to Serve Veterans

Nashua, NH · Remote

$20.50 - $25.25/hr

... This 100% remote position allows you to earn an incredible living while letting you choose the ... Excellent communication skills, including active listening and problem-solving Ability to learn ...

CINC

Account Executive

Boston, MA · On-site +1

$90K/yr

Hybrid office/remote work schedule. At CINC, we celebrate and support our differences. We listen, we care, and we serve. CINC is proud to be an equal opportunity workplace.

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Remote Listener information

See Lowell, MA salary details

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How much do remote listener jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote listener in Lowell, MA is $20.79, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the remote listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What does a remote listener do?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What is a remote listener?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

What are the most commonly searched types of Listener jobs in Lowell, MA? The most popular types of Listener jobs in Lowell, MA are:
What job categories do people searching Remote Listener jobs in Lowell, MA look for? The top searched job categories for Remote Listener jobs in Lowell, MA are:
Remote Listener jobs near you
Infographic showing various Remote Listener job openings in Lowell, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $43,239 per year, or $20.8 per hour.

Fully Remote Starter Customer Service

American Income Life Insurance Company

Nashua, NH • On-site, Remote

$90K - $120K/yr

Full-time

Medical

Posted 28 days ago

Job description

Want a career that rewards hard work with real results? We offer an opportunity for motivated individuals to grow, lead, and succeed in a flexible, work-from-anywhere environment. This role involves working with different associations, explaining benefits, and providing support to families in need.
You'll be part of a remote team dedicated to meeting with members and ensuring they receive the guidance they need. To thrive, you must have strong dedication, discipline, and time management skills. Working from home isn't easy-it's for someone who knows how to stay focused and create growth opportunities during key moments.
The interview process starts when you apply. If your application is accepted, you'll receive detailed information about the position so you can review everything before meeting with a manager to discuss how this opportunity aligns with your goals. Whether you're a recent graduate, changing careers, or seeking an opportunity to earn more, this could be the perfect fit. Apply today!
What You'll Gain
  • 100% remote work environment from anywhere in the United States
  • Flexible scheduling that supports work-life balance
  • Warm inbound client interest - no cold outreach required
  • Comprehensive training and licensing support
  • Weekly direct deposit
  • Health insurance premium reimbursement program
  • Monthly and quarterly performance bonuses
  • Equity opportunities for qualifying team members
  • Long-term income potential through vested renewals
  • Clear advancement pathways into mentorship and leadership roles
  • Collaborative, service-driven team culture
What You'll Do
  • Conduct scheduled virtual consultations with individuals and families through Zoom
  • Listen carefully to understand each client's needs, goals, and priorities
  • Explain available life, accident, and supplemental benefit options clearly and professionally
  • Guide clients through the enrollment process step-by-step
  • Maintain accurate digital documentation and follow-up communication
  • Provide ongoing client support and policy guidance when needed
  • Build long-term professional relationships through excellent service and responsiveness
  • Participate in weekly training sessions, mentorship programs, and team development meetings
Who Thrives in This Role
  • Professionals with a strong customer service mindset
  • Confident communicators who build trust through virtual conversations
  • Detail-oriented individuals who value organization and follow-through
  • Self-motivated professionals comfortable working independently in a remote environment
  • Candidates comfortable using Zoom and digital communication platforms
  • Service-oriented individuals motivated by helping others
  • Customer service or client-facing experience is helpful but not required
Requirements
  • Authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based laptop or desktop computer with webcam capability
  • Must be physically located within the United States
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. Our remote-first workforce is built around mentorship, service, integrity, and long-term professional growth.
Apply Today
If you're ready to build a flexible remote career where you can grow professionally while helping families make informed decisions about their future, apply today to learn more about joining AO Globe Life.

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