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Remote Listener Jobs in Virginia (NOW HIRING)

... to remote work. Key Responsibilities * Handle high-volume inbound calls in a structured contact center environment. * Deliver exceptional customer service through active listening, empathy, and ...

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... to remote work. Key Responsibilities * Handle high-volume inbound calls in a structured contact center environment. * Deliver exceptional customer service through active listening, empathy, and ...

New

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Remote Listener information

See Virginia salary details

$9

$20

$37

How much do remote listener jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote listener in Virginia is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the remote listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What does a remote listener do?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What is a remote listener?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

What are the most commonly searched types of Listener jobs in Virginia? The most popular types of Listener jobs in Virginia are:
What cities in Virginia are hiring for Remote Listener jobs? Cities in Virginia with the most Remote Listener job openings:
Infographic showing various Remote Listener job openings in Virginia as of July 2026, with employment types broken down into 2% Locum Tenens, 73% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,224 per year, or $20.8 per hour.

Customer Agent Entry Level

American Income Life Insurance Company

Roanoke, VA โ€ข On-site, Remote

$90K - $120K/yr

Full-time

Posted 6 days ago


Job description

AO Globe Life is seeking dedicated, people-focused individuals to join our fully remote team. This opportunity is ideal for professionals who enjoy helping others, thrive in a structured yet flexible environment, and want to build a long-term career while working from home.
In this role, you will assist individuals and families across the United States in understanding and accessing benefit programs designed to provide financial protection and peace of mind. You will meet virtually with clients who have already requested information-there is no cold calling or door-to-door outreach.
AO Globe Life provides comprehensive training, mentorship, and a supportive team culture so every team member has the tools and confidence to succeed. Whether you are starting your career or pursuing a new professional direction, this role allows you to combine meaningful work with long-term growth.
Responsibilities
  • Conduct scheduled virtual consultations with individuals and families across the United States using Zoom
  • Listen carefully to client needs and help them identify benefit options that fit their circumstances
  • Clearly explain available programs in a professional and easy-to-understand manner
  • Guide clients through the enrollment process from beginning to completion
  • Maintain organized digital records of client interactions, documentation, and follow-up communication
  • Provide continued support after enrollment to ensure long-term client satisfaction
  • Participate in ongoing professional development, mentorship sessions, and product training
  • Collaborate with team members to share best practices and support overall team goals

This role requires professionalism, strong communication, and the ability to manage your time effectively while working independently in a remote environment.
Qualifications
  • Strong verbal communication and active listening skills
  • Ability to build trust and rapport during virtual client interactions
  • High level of organization and attention to detail
  • Self-motivated with the ability to manage responsibilities independently
  • Comfortable using technology such as Zoom, email, and digital documentation tools
  • Positive attitude and willingness to learn and grow professionally
  • Customer service, sales, or client relations experience is helpful but not required
Requirements
  • Must be authorized to work in the United States
  • Access to a Windows-based laptop or desktop computer with webcam
  • Reliable high-speed internet connection
  • Quiet, professional workspace suitable for virtual meetings
Training and Support
AO Globe Life provides structured onboarding and ongoing training to ensure team members are confident and prepared in their roles. Training covers product knowledge, compliance guidelines, and best practices for virtual client consultations.
Team members participate in weekly training sessions designed to strengthen communication, presentation, and leadership skills. Experienced mentors provide guidance and support as you progress in your role and pursue long-term professional development.
What You Can Expect
Working with AO Globe Life means joining a supportive remote environment where professionalism, collaboration, and growth are highly valued. Team members have the flexibility to manage their schedules while maintaining accountability for client appointments and team objectives.
Because all consultations are conducted virtually, you can work from anywhere within the United States while remaining connected to a collaborative team network.
Many professionals find this role fulfilling because it combines meaningful client interactions, ongoing learning, and opportunities for career advancement.
Who Thrives in This Role
This opportunity is well-suited for individuals who:
  • Enjoy helping others and delivering high-quality service
  • Value a structured environment with the flexibility of remote work
  • Communicate clearly and adapt easily to different client needs
  • Are motivated by continuous learning and personal growth
  • Work well independently while contributing positively to a team

Prior industry experience is not required. The most important qualities are integrity, professionalism, and a strong desire to learn.
About AO Globe Life
For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization partners with labor unions, credit unions, and veteran associations to deliver programs designed to help families protect their financial futures.
AO Globe Life operates with a fully remote workforce and is built on three core values: integrity, growth, and impact. Every team member contributes to the mission of serving families while building meaningful professional careers.
Apply Today
If you are ready to build a career that combines flexibility, purpose, and long-term opportunity, we encourage you to apply today.
Join AO Globe Life and help families across the country protect what matters most while building a career you can be proud of.