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Remote Listener Jobs in Michigan (NOW HIRING)

CUSTOMER SERVICE ASSOCIATE

Lansing, MI ยท Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... You ask good questions, listen well, and know how to provide exceptional customer service! You ...

Showing results 21-40

Remote Listener information

See Michigan salary details

$8

$18

$32

How much do remote listener jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote listener in Michigan is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the remote listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What does a remote listener do?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What is a remote listener?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

What are the most commonly searched types of Listener jobs in Michigan?

The most popular types of Listener jobs in Michigan are:

What cities in Michigan are hiring for Remote Listener jobs?

Cities in Michigan with the most Remote Listener job openings:

Infographic showing various Remote Listener job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,999 per year, or $18.3 per hour.

Specialized Loan Associate (HYBRID or REMOTE)

Member First Mortgage LLC

Grand Rapids, MI โ€ข On-site, Remote

Full-time

Medical, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Job description

Specialized Loan AssociateJob Details

Job Location: Hybrid or Remote
Position Type: Full Time
Schedule: Monday–Friday, 8:30 AM–5:00 PM

Description

Member First Mortgage is seeking a detail-oriented, organized, and customer-service-driven Specialized Loan Associate to support advanced mortgage servicing functions across multiple loan products. This role focuses on construction loans, HELOCs, balloon loans, adjustable-rate mortgages (ARMs), recasts, loan modifications, subordinations, and partial releases, ensuring accuracy, compliance, and exceptional member service throughout the life of the loan.

In this role, you will manage specialized servicing transactions, analyze loan documentation, and coordinate with members, credit unions, title companies, and other third parties. The ideal candidate demonstrates strong time management skills, works independently, and thrives in a fast-paced environment while maintaining a high level of attention to detail.

Founded on the credit union philosophy of “People Helping People,” Member First Mortgage provides full-service mortgage solutions to over 200 credit unions nationwide. Our commitment to honesty, integrity, and exceptional service creates a supportive, collaborative, and rewarding workplace.

Benefits We Offer
  • Generous and competitive healthcare packages
  • Employer-paid short-term and long-term disability
  • Employer-paid life insurance
  • 100% employer-paid vision coverage
  • 401(k) plan with company match
  • 20 days PTO with no waiting period
  • Fun, laid-back, and collaborative team environment
ResponsibilitiesConstruction Loan Servicing
  • Review, approve, and disburse construction loan draw requests in accordance with approved budgets and amendments
  • Order and track inspections, title updates, lien waivers, and Certificates of Occupancy
  • Maintain accurate, audit-ready documentation for all draw activity
  • Respond to member inquiries regarding construction loan status, payments, and servicing questions
Specialized Loan Products (Balloon Loans, Recasts, ARMs & Modifications)
  • Process and service specialized loan products, including balloon loans, ARM adjustments, recasts, re-amortizations, principal curtailments, and construction-related modifications
  • Validate calculations and ensure compliance with investor, regulatory, and internal guidelines
  • Issue required notices and update servicing system records
  • Coordinate payoff and maturity activities as required
Subordinations, Partial Releases & Collateral Management
  • Process subordination agreements and partial release requests
  • Coordinate required documentation with title companies, credit unions, and borrowers
  • Maintain accurate collateral records, including MERS updates
  • Ensure all requests meet policy and documentation standards prior to completion
HELOC Servicing & Draw Management
  • Perform ongoing servicing of Home Equity Lines of Credit
  • Process draw approvals and account maintenance activities
  • Produce manual statements when required
  • Provide guidance regarding draw availability, repayment terms, and account requirements
General Support & Operational Assistance
  • Provide backup support for Escrow and Service Center call queues as needed
  • Respond to calls, emails, and voicemails in a timely and professional manner
  • Assist with audits, quality reviews, and internal reporting
  • Document servicing actions and communications thoroughly
  • Perform additional duties as assigned
Education & Experience
  • High school diploma or equivalent required
  • Associate's or Bachelor's degree preferred
  • 2–4 years of experience in mortgage servicing, lending operations, or related financial services
  • Prior experience with construction loans, HELOCs, ARMs, balloon loans, recasts, or similar specialized loan products preferred
Knowledge, Skills & Abilities
  • Strong understanding of mortgage servicing regulations, investor guidelines, and loan terminology
  • Ability to analyze financial data and interpret loan documents
  • Excellent verbal and written communication skills
  • Strong customer service and problem-solving abilities
  • Strong attention to detail and organizational skills
  • Demonstrated time management skills and ability to meet deadlines
  • Ability to work independently and manage multiple priorities in a fast-paced environment
  • Proficiency with loan servicing systems and Microsoft Office Suite
  • Professional and collaborative approach to internal and external relationships
Physical Requirements

While performing the duties of this job, the employee is regularly required to sit, stand, and walk. The employee must occasionally lift and/or move up to 10 pounds. The employee is frequently required to spend extended periods in front of a computer screen, use hands and fingers, and speak and listen carefully on the telephone.

Work Environment

This position is performed in a hybrid or remote work environment, depending on business needs and role requirements.

If you are looking for a company that is dedicated to your success and is ethically motivated to provide exceptional member service, we encourage you to apply!


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