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Remote Listener Jobs in Massachusetts (NOW HIRING)

CINC

Account Executive

Boston, MA · On-site +1

$90K/yr

Hybrid office/remote work schedule. At CINC, we celebrate and support our differences. We listen, we care, and we serve. CINC is proud to be an equal opportunity workplace.

salient predictions

[Your Dream Job]

Boston, MA · On-site +1

We listen to our customers and each other in service of continuous improvement. A sense of ... We are a 100% remote organization with collaborators distributed between Alaska, Argentina, and ...

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How much do remote listener jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote listener in Massachusetts is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $26.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What does a typical workday look like for a Remote Listener?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What is a Remote Listener job?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

What are the most commonly searched types of Listener jobs in Massachusetts? The most popular types of Listener jobs in Massachusetts are:
What are popular job titles related to Remote Listener jobs in Massachusetts? For Remote Listener jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Listener jobs in Massachusetts look for? The top searched job categories for Remote Listener jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Listener jobs? Cities in Massachusetts with the most Remote Listener job openings:
Remote Listener jobs near you
Veterinary ER Technical Client Liaison - Hybrid Remote

Veterinary ER Technical Client Liaison - Hybrid Remote

MSPCA-Angell

Boston, MA • On-site, Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Looking for an applicant with approximately 4 years of experience in veterinary emergency and customer service - CVT greatly preferred. This is a full time, 40 hours, first shift, Sunday through Wednesday schedule. This position is remote however applicants must live within commuting distance to MSPCA- Angell Boston as it requires intermittent onsite training and work.
Are you passionate about the animal/human bond? Are you an experienced veterinary technician interested in stepping away from hands on care and into a role helping clients help their pets?
As a member of our Communication Center, the ER Technical Liaison triages clinical situations via telephone to determine if the patient requires immediate treatment by our ER service or should be directed to Urgent Care or a Specialty Appointment. The ER Technical Liaison works in collaboration with the ER Veterinary staff and other departments to assess the best course of care based on patient needs and available services.
Please attach a cover letter that addresses your experience in emergency veterinary medicine as well as customer service. Applications that do not include this will not be considered for review.
To join our renowned animal hospital (the second oldest in the country) and have a career making a positive impact every day in the lives of both our patients and their owners, apply today!
ABOUT YOU
The ideal candidate is a CVT with previous veterinary customer service experience and at least 4 years working in an ER setting is a plus!
We are looking for applicants who demonstrate excellent judgment and decision-making skills with the ability to triage emergent client and referral calls and determine the appropriate advisement in an efficient yet compassionate manner. Applicants should be able to sustain accuracy while maintaining urgency and compassion.
Traits needed to excel in this position include strong communication skills (written, listening, and verbal), sustained attention to detail, independent problem solving skills, and the ability to convey empathy for our clients and the animals in our care. Strong computer and phone skills are required.
ABOUT US
Angell Animal Medical Center, founded in 1915, is recognized internationally as a leader in animal medicine and has the reputation as one of the finest veterinary teaching hospitals in North America. Angell is a not for profit hospital part of the MSPCA, one of the oldest and most respected humane organizations in the world. Working in an environment that clearly delivers on its mission of advancing the health and welfare of animals can make this the impactful career that you've always wanted.
OUR BENEFITS
MSPCA/Angell has an outstanding compensation package including health, dental and life insurance, matched 403(b) retirement plan, tuition reimbursement, paid holidays, sick, and vacation time, generous employee discounts for pet health care and pet food, and free onsite parking!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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