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Remote Listener Jobs in Illinois (NOW HIRING)

Remote Join our mission to help transform healthcare delivery from reactive, episodic care to ... Excellent verbal, written and listening skills are a must. What will make you stand out: * Quickly ...

Remote Join our mission to help transform healthcare delivery from reactive, episodic care to ... Excellent verbal, written and listening skills are a must. What will make you stand out: * Quickly ...

Remote Join our mission to help transform healthcare delivery from reactive, episodic care to ... Excellent verbal, written and listening skills are a must. What will make you stand out: * Quickly ...

Remote Join our mission to help transform healthcare delivery from reactive, episodic care to ... Excellent verbal, written and listening skills are a must. What will make you stand out: * Quickly ...

Excellent interpersonal and communication skills, especially effective listening and customer ... Remote work and more! Salary Range: The hiring range for this role is $90,000 to $110,000 USD per ...

Excellent interpersonal and communication skills, especially effective listening and customer ... Remote work and more! Salary Range: The hiring range for this role is $90,000 to $110,000 USD per ...

Excellent interpersonal and communication skills, especially effective listening and customer ... Remote work and more! Salary Range: The hiring range for this role is $90,000 to $110,000 USD per ...

Excellent interpersonal and communication skills, especially effective listening and customer ... Remote work and more! Salary Range: The hiring range for this role is $90,000 to $110,000 USD per ...

Excellent interpersonal and communication skills, especially effective listening and customer ... Remote work and more! Salary Range: The hiring range for this role is $90,000 to $110,000 USD per ...

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Remote Listener information

See Illinois salary details

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How much do remote listener jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for remote listener in Illinois is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $23.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What does a typical workday look like for a Remote Listener?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What is a Remote Listener job?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

What are the most commonly searched types of Listener jobs in Illinois? The most popular types of Listener jobs in Illinois are:
What cities in Illinois are hiring for Remote Listener jobs? Cities in Illinois with the most Remote Listener job openings:
Infographic showing various Remote Listener job openings in Illinois as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,247 per year, or $20.3 per hour.

(Remote) Implementation Consultant

S&S's Customer Information Systems

Virginia, IL โ€ข Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


Job description

CIS Implementation Consultant
Systems & Software - Remote

Systems and Software is seeking an Implementation Consultant to join our Professional Services team! The ideal candidate is an enthusiastic, team-oriented individual that is dedicated to providing outstanding customer service, has excellent analytical abilities, and thrives on working in a fast-paced environment.

Utilizing industry best practices, methodologies and process controls the Implementation Consultant will be responsible for working with a project team to deliver enQuesta CIS solutions and associated value-added services to both new and existing customers. This includes performing business process requirements analysis and documentation as well as system configuration, testing, implementation, training and support.

The Implementation Consultant is customer-facing and plays a key role in effectively translating customer requirements into solution deliverables. The consultant works closely with project management, customers and internal teams to ensure implementations are completed on time, within scope, and aligned with best practices.

This remote role welcomes candidates anywhere in Canada and the US. Up to 50% of travel is required. A valid passport/visa is needed for travel.
Salary: 70-90K

What your impact will be:

  • Serve as a customer advocate and facilitate communication with other resources including Project Managers, Data Conversion Specialists, Developers, Quality Assurance, Technical Support Analysts, and other Implementation Specialists

  • Perform information collection during the initial discovery process

  • Carry out analysis and document processes based on customer requirements and best practice recommendations within the scope of the project contract

  • Configure the software using approved workflow and business rules

  • Assist the data conversion specialist with data mapping and validation

  • Customize training materials, prepare and deliver training in both remote and classroom-led sessions

  • Provide support during customer testing, product implementation and beyond

  • Identify and mitigate issues and risks that could negatively impact the project

  • Deliver services with high quality and efficiency

  • Contribute to improved levels of employee satisfaction and company success by motivating coworkers and helping to develop their knowledge and skills

Job Relationships

Reports to: Team Lead and Director of Professional Services

Interrelationships: Develop constructive and collaborative relationships with customers, management, co-workers and 3rd party vendors. Interact regularly with members of the Research and Development, Professional Services, and Support Services departments.

What we are looking for?

  • Bachelor's Degree in Business, Accounting, Information Systems, a relatedfieldor equivalent work experience

  • 3+ years of CIS and/or Utility Industry experience

  • Understanding of Meter Reading Head-end Systems

  • Excellent customer service and oral/written communication skills

  • Exceptional problem-solving skills. Must be able to assess information to make autonomous conclusions quickly and effectively

  • Demonstrated ability to listen and interpret requirements, recommendsolutionsand drive/participate in business process analysis sessions with customers

  • Detailed-oriented and conscientious about meeting expectations

  • Positive, proactive, and action-oriented attitude and approach

  • Ability to effectively managea large number oftasks simultaneously, with excellent organizational skills

  • Ability to review error logs & debugging skills

  • Adept at writing SQL queries

  • Familiarity with S&SenQuesta, JIRA, Confluence, and Clarizen is a plus

What we can offer:

  • 3 weeks' vacation and 5 personal days

  • Excellent fringe benefits including Health, Dental, Vision and Life and Disability insurance

  • Employee stock ownership and RRSP/401k matching programs

  • Lifestyle rewards

Location/Travel

This opportunity can be performed remotely or from our office in Winooski, VT.

  • You must be able to travel 50% within North America without restriction in this role

  • A valid passport is needed for travel

About Systems & Software:

Systems and Software (S&S), a division of Harris Computer Systems, is a software development company headquartered in Winooski, VT, that was established in 1973. S&S's single focus is on delivering horizontally and vertically scalable customer service solutions to the utility industry. Our reputation is one of market-leading software, exceptional solution delivery, and a customer-focused organization.

For a utility, a Customer Information System (CIS) is more than just a collection of records, it's a lifeline between the utility and its most important asset, its customers. From turn-on to move-out, no other system will have the impact on the customer experience that the CIS does, so ensuring that this solution offers the breadth of scope and responsiveness that modern consumers require is a critical priority. Through our flagship product, enQuesta, S&S meets this need for our electric, water, sewer and gas customers by combining an intuitive design with powerful technology. The enQuesta solution not only presents a modern, innovative face for the utility to the end customers, but also enables the utilities to take advantage of the solution's open architecture when developing future programs and initiatives.

Clickhere(https://www.ssivt.com/)tolearn more about Systems and Software!

About Harris:

Harrisis a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

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