2

Remote Listener Jobs in Illinois (NOW HIRING)

Strong listening abilities * Organized and detail-oriented * Comfortable communicating online ... Remote Environment: Provide member support remotely * Flexible Scheduling: Manage your availability ...

Customer Care Specialist - Remote

Decatur, IL · Remote

$16.50 - $21.75/hr

Good listening and problem-solving skills * Organized with attention to detail * Comfortable using ... Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your ...

Remote Job Overview We are seeking Russian Bilingual Experts to support a language and AI training ... Listen to Russian audio clips and evaluate the nativeness, fluency, and overall linguistic quality ...

Good listening and problem-solving skills * Organized with attention to detail * Comfortable using ... Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your ...

Customer Care Specialist - Remote

Joliet, IL · Remote

$17 - $22.25/hr

Good listening and problem-solving skills * Organized with attention to detail * Comfortable using ... Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your ...

Good listening and problem-solving skills * Organized with attention to detail * Comfortable using ... Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your ...

Showing results 21-40

Remote Listener information

See Illinois salary details

$9

$20

$36

How much do remote listener jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote listener in Illinois is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $23.51 per hour, depending on experience, location, and employer.

What is a remote listener?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

What does a remote listener do?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What are the key skills and qualifications needed to thrive in the remote listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What are the most commonly searched types of Listener jobs in Illinois?

The most popular types of Listener jobs in Illinois are:

What cities in Illinois are hiring for Remote Listener jobs?

Cities in Illinois with the most Remote Listener job openings:

Infographic showing various Remote Listener job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,247 per year, or $20.3 per hour.

CashNetUSA Outbound Collections Representative (Remote)

Enova International

Chicago, IL • Remote

$21/hr

Full-time

Posted 28 days ago


Enova International rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.#BI-Remote  #LI-Remote

This role is fully remote but requires candidates to live in IL, UT, IN, IA, MO, TX, WI, or WY.

About the role:

As an Outbound Collections Representative, your core responsibility will be to proactively contact customers with overdue accounts, understand their financial challenges, and collaboratively identify solutions to help them maintain consistent loan payments. This position requires comfort and expertise in navigating and resolving difficult customer situations with professionalism and empathy.

Responsibilities:

  • Manage high volume of outbound calls (150-200 calls daily) efficiently to address customers with delinquent loan payments.
  • Negotiate and execute effective payment arrangements, strictly following Enova's specific call flow to bring overdue accounts current.
  • Resolve customer concerns and complex issues related to late payments, maintaining a high level of professionalism and empathy.
  • Communicate clearly and effectively with customers, explaining the implications of overdue payments and offering assistance for financial resolution.
  • Ensure all customer interactions, payment plans, and relevant information are accurately recorded and maintained in Enova's database.

Requirements:

  • A minimum of 1 year of experience in a high volume debt collections environment, successfully managing outbound calls and consistently meeting daily call volume targets.
  • Exceptional conflict resolution and communication skills, including proven proficiency in active listening and the application of de-escalation techniques during challenging calls.
  • Strong negotiation abilities, capable of balancing adherence to company policy with genuine customer empathy to secure successful payment arrangements or settlements.
  • Demonstrated high level of self-management for remote work, including superior time management, strict schedule adherence, and the ability to maintain focus, attention to detail, and perform multiple tasks simultaneously.
  • Proven ability to think quickly and logically to creatively problem solve and resolve difficult issues effectively under pressure.
  • Knowledge of TCPA and other relevant collection laws and regulations

Compensation:

The budgeted hourly rate for this position is $21.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.


What Enova International employees say

Pay

Workplace

Get the full story on Breakroom