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Remote Linux Help Desk Jobs in Orlando, FL (NOW HIRING)

Sparibis

Help Desk- Tier I

Orlando, FL · On-site +1

$19.25 - $26.25/hr

Location: 100% Remote. This is a United States based position, and candidates must reside in the ... Must have Tier 1 help desk experience. * ServiceNow experience. Responsibilities * Provide Tier 1 ...

i-Tech Support

Helpdesk Technician Level 2

Orlando, FL · Remote

$18.75 - $25.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong knowledge with our ticketing systems, remote support tools, and system monitoring tools ... Familiarity with multiple operating systems, such as Windows, Linux, and MacOS. * Certifications ...

Fortress Information Security

Implementation Engineer

Orlando, FL · On-site +1

$55K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... help desk software, such as Zendesk in addition to other remote access desktop programs. * Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.

Fortress Information Security

Implementation Engineer

Orlando, FL · On-site +1

$55K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... help desk software, such as Zendesk in addition to other remote access desktop programs. * Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.

Aquatis LLC

Support Associate (Remote)

Kissimmee, FL · Remote

$15 - $19.50/hr

United States - Support Associate (Remote) Interested in providing support to our customers ... Linux skills in the IT industry? We think we could help! Aquatis LLC is searching for brand new ...

Aquatis LLC

Support Associate (Remote)

Kissimmee, FL · On-site +1

$15 - $19.50/hr

United States - Support Associate (Remote) Interested in providing support to our customers ... Linux skills in the IT industry? We think we could help! Aquatis LLC is searching for brand new ...

Gallagher

Senior Resolution Manager

Orlando, FL · Remote

Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a ... Location: This role is fully remote work. How you'll make an impact * Apply claims management ...

Allsup, LLC

Sales Intake Specialist

Orlando, FL · On-site +1

$35K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Have the ability to learn complex government programs and Allsup processes, in a remote training environment. * Enjoy helping customers over the phone, in a dedicated computer desk workspace that is ...

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All JobsLinux Help Desk JobsRemote Linux Help Desk JobsRemote Linux Help Desk Jobs in Orlando, FL

Remote Linux Help Desk information

See Orlando, FL salary details

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How much do remote linux help desk jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote linux help desk in Orlando, FL is $21.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.23 per hour, depending on experience, location, and employer.

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are popular job titles related to Remote Linux Help Desk jobs in Orlando, FL?

For Remote Linux Help Desk jobs in Orlando, FL, the most frequently searched job titles are:

What job categories do people searching Remote Linux Help Desk jobs in Orlando, FL look for?

The top searched job categories for Remote Linux Help Desk jobs in Orlando, FL are:

What cities near Orlando, FL are hiring for Remote Linux Help Desk jobs?

Cities near Orlando, FL with the most Remote Linux Help Desk job openings:

Remote Linux Help Desk jobs near you
Infographic showing various Remote Linux Help Desk job openings in Orlando, FL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $44,952 per year, or $21.6 per hour.

Help Desk- Tier I

Sparibis

Orlando, FL • On-site, Remote

$19.25 - $26.25/hr

Full-time

Re-posted 27 days ago

Job description

Location: 100% Remote. This is a United States based position, and candidates must reside in the continental United States to be eligible for employment.
Years' Experience: 3+ years professional experience.
Education: Bachelor's degree in information technology or equivalent experience.
Clearance: Applicants must be able to obtain and maintain a Public Trust security clearance. United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance.
Key Skills:
  • Must have Tier 1 help desk experience.
  • ServiceNow experience.

Responsibilities
  • Provide Tier 1 technical support as the central point of contact for all IT-related inquiries and end user requests.
  • Providing software support assistance, to include but not limited to:
    • Password resets.
    • Account unlocks.
    • General software and hardware troubleshooting.
    • Installation and configuration desktop applications.
    • Supporting user customizations.
    • Answering and researching questions about the software's features.
    • Troubleshooting and resolving operational incidents, such as local print configurations.
    • Resolving website access issue.
    • Assisting with wireless and wired network connections configuration assistance.
  • Resolve end user technical issues promptly and effectively.
  • Reviewing, managing and maintaining the Tier 1 ticket queue to ensure timely and effective issue resolution.
  • Monitor incoming support request tickets and create tickets for every customer interaction that does not already exist in ServiceNow.
  • All tickets will follow company configuration management policies for ticket escalation, ticket routing, and ticket closures.
  • Receive, track, and support all IT Service, Unified Communications (external and internal audio, video, and web conferencing support) and user workstation/desk move, add, and change support requests.
    • Will use company provided Interactive Voice Response (IVR) and Automated Call Distributor (ACD) software, hardware, and associated licenses.
  • Respond to and manage multiple alternative communications channels, including voice messages, email, and intranet portal self-service requests.
  • Track, manage, and provide monthly update on Help Desk utilization.
  • Create problem tickets to track like incidents and raise the trend.
  • Prioritize and organize incoming support requests to ensure timely resolution in alignment with established Service Level Agreements (SLAs), maintaining accountability for meeting response and resolution targets.
  • Attend provided training as requested.
  • Will always maintain a high level of customer satisfaction and professionalism.
  • Other duties as assigned.

Qualifications
  • Must be able to obtain and maintain a Public Trust security clearance.
  • 3+ years professional Help Desk experience.
  • Bachelor's degree in information technology or equivalent experience.
  • Must have experience as a Help Desk Analyst supporting Microsoft applications.
  • Experience providing support for major and business productivity applications, which include but are not limited to: Microsoft 365, Exchange Online, Microsoft Intune, and other Microsoft applications.
  • Experience providing Tier 1 Help Desk support.
  • ServiceNow Help Desk experience required.
  • Keep up to date on ServiceNow best practices.
  • Customer service driven.
  • Excellent written and verbal communication skills.
  • Must be detail oriented.

About Sparibis
Sparibis LLC is a professional solution firm that Clients rely on to access the best talent to drive their business success.
Sparibis is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply

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