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Remote Linux Help Desk Jobs in Murfreesboro, TN (NOW HIRING)

Provide Tier 1 technical support for end users via ticketing systems, phone, email, and remote ... Required Qualifications * 1-3 years of experience in a Help Desk, Service Desk, or Desktop Support ...

We're seeking a highly motivated Cybersecurity Specialist to help protect our organization ... Knowledge of Windows, Linux, and enterprise networking. * Familiarity with security frameworks such ...

We help our customers engage with responders, households, schools, businesses, employees, students ... Experience with Linux including scripting (Bash) Preferred Skills: * Experience with AI/machine ...

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Remote Linux Help Desk information

See Murfreesboro, TN salary details

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How much do remote linux help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote linux help desk in Murfreesboro, TN is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $22.93 per hour, depending on experience, location, and employer.

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are popular job titles related to Remote Linux Help Desk jobs in Murfreesboro, TN?

For Remote Linux Help Desk jobs in Murfreesboro, TN, the most frequently searched job titles are:

What job categories do people searching Remote Linux Help Desk jobs in Murfreesboro, TN look for?

The top searched job categories for Remote Linux Help Desk jobs in Murfreesboro, TN are:

What cities near Murfreesboro, TN are hiring for Remote Linux Help Desk jobs?

Cities near Murfreesboro, TN with the most Remote Linux Help Desk job openings:

Infographic showing various Remote Linux Help Desk job openings in Murfreesboro, TN as of June 2026, with employment types broken down into 31% Full Time, 67% Part Time, and 2% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $42,494 per year, or $20.4 per hour.

Help Desk Technician

MetroSys

Nashville, TN • Remote

Other

Re-posted 25 days ago


Job description

Position Overview

MetroSys is seeking a customer-focused Help Desk Technician I to provide frontline technical support for a growing and modern end-user environment. This role is responsible for supporting users across Windows, Microsoft 365, JumpCloud, and endpoint technologies while delivering exceptional customer service and timely issue resolution.

The ideal candidate has experience supporting end users in cloud-first environments and is comfortable troubleshooting common workstation, account, and productivity application issues. This position offers an excellent opportunity for someone looking to grow their IT career while gaining exposure to modern identity management and endpoint management platforms.


Key Responsibilities
  • Provide Tier 1 technical support for end users via ticketing systems, phone, email, and remote support tools.
  • Troubleshoot and resolve issues related to:
    • Microsoft 365 applications and services
    • Windows 11 operating systems
    • MacBook and Dell endpoint devices
    • User account access and authentication
    • Basic endpoint and application issues
  • Administer user accounts and permissions within JumpCloud.
  • Support password resets, account provisioning, deprovisioning, and user lifecycle activities.
  • Assist with endpoint monitoring, patching, and device management through JumpCloud.
  • Support Microsoft Entra ID-connected environments and assist with identity-related troubleshooting.
  • Document incidents, requests, and resolutions within the ticketing platform.
  • Escalate complex issues to senior technical teams when appropriate.
  • Assist with workstation deployments, hardware replacements, and onboarding activities.
  • Support continuous improvement efforts related to service delivery and user experience.

Required Qualifications
  • 1–3 years of experience in a Help Desk, Service Desk, or Desktop Support role.
  • Experience supporting:
    • Microsoft 365
    • Windows 11
    • End-user devices and peripherals
  • Familiarity with:
    • User account administration
    • Password management
    • Basic identity and access management concepts
  • Strong troubleshooting and customer service skills.
  • Excellent written and verbal communication abilities.
  • Ability to prioritize and manage multiple support requests effectively.

Preferred Qualifications
  • Experience with JumpCloud for:
    • User management
    • Password administration
    • Endpoint monitoring
    • Device patching and management
  • Experience supporting MacOS and Windows environments.
  • Familiarity with Microsoft Entra ID (Azure AD).
  • Experience working with Jira Service Management or Jira ticketing systems.
  • Basic Jira administration or configuration experience is a plus.
  • Experience supporting SaaS-based business environments.

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