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Remote Linux Help Desk Jobs in Euless, TX (NOW HIRING)

AIQ

Technical Account Manager

Dallas, TX · On-site +1

$65K - $75K/yr

About Alpine IQ Alpine IQ (AIQ) was founded in 2019 to help companies make sense of their customer ... We're a fully remote team of builders who love turning complex problems into simple, elegant ...

VAST Data

Technical Account Manager - USA

Dallas, TX · On-site +1

... helping to focus the team on the customers' priorities. * Manage workload to balance meeting KPIs ... We're a growing global team and a fully remote company. * Highly organized. We track everything in ...

IT America Inc

Murex Support Engineer

Dallas, TX · Remote

Remote, USA Duration: Long term contract Role Summary: We are looking for a Murex Support Engineer ... Help manage environments: clone, refresh, and decommission as needed * Develop and maintain basic ...

Mitchell Life Group

Be Seen First

LIFE INSURANCE AGENT / BROKER (REMOTE)

Plano, TX · Remote

$42K - $180K/yr

Our Company Offers * -TYPICAL COMMISSIONS ARE $500-$1000+ PER FAMILY HELPED * -5% PROMOTIONS EVERY ... If you are ready to break free from the desk and own your OWN business, this is your chance! We ...

Addison Group

Sr. Software Engineer

Dallas, TX · Remote

$170K - $220K/yr

Hybrid (3 days onsite, 2 days remote) Assignment Type: Direct Hire Pay: $170,000-$220,000 base ... We are seeking an experienced Senior Software Engineer to help design and develop modern ...

Walmart

Senior, Software Engineer

Dallas, TX · On-site +1

$121K - $159K/yr

This position is not eligible for remote work. ABOUT THE TEAM: Walmart-VIZIO's Embedded Software ... Our teams build high-performance, visually polished interfaces running on embedded Linux-based ...

RELX

Senior Site Reliability Engineer II

Dallas, TX · On-site +1

$125K - $209K/yr

Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering ... If not, this role is fully remote. We do not restrict applicants based on job site or posting ...

Sync.com, Inc

Technical Customer Support

Dallas, TX · On-site +1

We need your help! By joining Sync you will have an amazing opportunity to help over 2 million ... Genuinely passionate about technology, with a strong working knowledge of Windows, Mac OS, Linux ...

Sync.com

Technical Customer Support

Dallas, TX · Remote

We need your help! By joining Sync you will have an amazing opportunity to help over 2 million ... Genuinely passionate about technology, with a strong working knowledge of Windows, Mac OS, Linux ...

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Showing results 41-60

All JobsLinux Help Desk JobsRemote Linux Help Desk JobsRemote Linux Help Desk Jobs in Euless, TX

Remote Linux Help Desk information

See Euless, TX salary details

$11

$21

$31

How much do remote linux help desk jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote linux help desk in Euless, TX is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are popular job titles related to Remote Linux Help Desk jobs in Euless, TX?

For Remote Linux Help Desk jobs in Euless, TX, the most frequently searched job titles are:

What job categories do people searching Remote Linux Help Desk jobs in Euless, TX look for?

The top searched job categories for Remote Linux Help Desk jobs in Euless, TX are:

What cities near Euless, TX are hiring for Remote Linux Help Desk jobs?

Cities near Euless, TX with the most Remote Linux Help Desk job openings:

Remote Linux Help Desk jobs near you
Infographic showing various Remote Linux Help Desk job openings in Euless, TX as of June 2026, with employment types broken down into 33% Full Time, 63% Part Time, and 4% Contract. Highlights an 51% Physical, 3% Hybrid, and 46% Remote job distribution, with an average salary of $44,557 per year, or $21.4 per hour.

Technical Support Engineer (Remote/Overnight)

DataBank

Dallas, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve their technology performance and allow them to focus on their core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.
DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.
The Technical Support Engineer (Overnight) is a member of the Support Operations team in the Managed Services department and reports to the Overnight Support Manager. This individual serves as the primary point of contact during overnight hours, providing system management, monitoring, patch management, and scheduled maintenance to meet and exceed the SLA requirements of DataBank while maintaining industry best practices in a multi data center environment. The Overnight Technical Support Engineer 1 addresses Windows, Linux, Cloud, Application, and Network issues and brings them to resolution, while executing planned maintenance windows and patching activities with minimal disruption to customer environments.
The ideal candidate is highly self-motivated, detail-oriented, and comfortable working independently during overnight shifts. They thrive in a structured environment, follow established management procedures, and communicate clearly with both customers and day-shift teams during handoffs.
RESPONSIBILITIES:
Overnight Monitoring & Incident Response
  • Serve as the primary point of contact for all overnight customer incidents submitted via the DataBank portal or by phone
  • Monitor and respond to alarms for DataBank's internal and customer systems, including proactive monitoring of all production systems for performance, failed hardware, alert conditions, and other issues affecting business operations
  • Troubleshoot and resolve problems related to virtual platforms and virtual infrastructure including vCenter and vCloud; perform maintenance activities within the VMware platform
  • Troubleshoot network issues related to routing, firewalls, and load balancers; escalate to Tier 2 teams as needed
  • Fulfill overnight service requests for account creations and modifications including Portal accounts, Windows and Linux accounts, email, VPN, DUO, and FTP
  • Adjust resources for IaaS and PaaS customers to include RAM, CPU, and disk space to meet customer requirements

Patch Management
  • Execute approved patch management cycles for Windows and Linux server environments during overnight maintenance windows
  • Apply OS-level security patches, hotfixes, and cumulative updates using tools such as WSUS, SCCM, or equivalent patch management platforms
  • Validate patch deployment success, review system health post-patching, and document outcomes for each patching cycle
  • Coordinate with the day-shift team and change management process to ensure all patching activities are pre-approved and scheduled appropriately
  • Identify and report patch failures or systems requiring remediation; escalate unresolved issues with full documentation to the next shift
  • Maintain patching logs and contribute to monthly compliance reports for customer environments

Scheduled Maintenance
  • Execute scheduled maintenance tasks during approved overnight windows, including server reboots, firmware updates, storage provisioning, and configuration changes
  • Perform and document decommissioning and provisioning activities for physical and virtual servers as scheduled
  • Assist with backup verification and restore testing using tools such as Veeam, Commvault, or equivalent platforms; escalate failures immediately
  • Perform DNS creation and modifications as part of scheduled change requests
  • Coordinate and communicate maintenance activities with customers in advance, providing clear updates on status and completion
  • Complete shift handoff documentation, summarizing all maintenance performed, incidents responded to, and any items requiring day-shift follow-up

General Responsibilities
  • Management and operations of Microsoft Windows-based server systems and associated technologies including server clustering, DHCP, DNS, WINS, and DFS
  • Configuration and management of Microsoft Active Directory, including implementations and interoperability with disparate directory structures and security methods
  • Provide technical assistance to DataBank's customers for the support and management of Windows and Linux servers
  • Perform ticket escalations to the appropriate IT teams within DataBank; coordinate with on-call engineers for critical overnight incidents
  • Help create and maintain team standards, policies, and procedures; contribute to documentation updates and runbooks
  • Identify and implement efficiencies to overnight processes and procedures
  • May perform other duties and responsibilities that management deems necessary from time to time

QUALIFICATIONS:
Education
  • Bachelor's degree in Information Technology, Computer Science, or related field; or equivalent work experience

Experience
  • 3+ years of experience required in the Information Technology field
  • 2+ years of experience working with Windows and/or Linux platforms; ability to troubleshoot network connectivity issues at both an application and Server OS level
  • 2+ years of working knowledge of virtual infrastructure technologies, specifically VMware vSphere and vCenter Administration
  • Hands-on experience with patch management tools such as WSUS, SCCM, or equivalent; familiarity with patch scheduling, compliance reporting, and rollback procedures
  • Experience executing scheduled maintenance tasks and change management procedures in an enterprise environment

Technical Skills
  • Experience managing and configuring Active Directory including users, groups, group policies, replication services, and folder redirection
  • Experience with network monitoring tools (e.g., Zabbix, ScienceLogic, SolarWinds, Nagios)
  • Experience with Routers, Switches, Firewalls, and Load Balancers with knowledge of TCP/IP network administration and troubleshooting
  • Experience supporting Microsoft products including SharePoint, Office 365, and SCCM
  • Fundamental Backup and Patching knowledge; familiarity with Veeam or Commvault is a plus
  • Understanding of authentication mechanisms including multi-factor authentication (MFA) and the OSI model
  • Scripting experience with Python, PHP, or PowerShell is a plus - particularly for automating patch or maintenance tasks
  • Experience with Ansible is a plus

Professional Skills
  • Excellent troubleshooting, problem-solving, and organizational skills; strong written communication skills for shift handoff documentation
  • Ability to work independently with minimal supervision during overnight hours
  • Reliable, punctual, and comfortable with a consistent overnight shift schedule
  • Superior customer service skills; able to communicate clearly with customers during off-hours maintenance activities
  • Analytical and detail-oriented; able to prioritize, execute, and meet deadlines
  • A self-starter who excels in a structured, process-driven environment within a growing enterprise

SCHEDULE
This is a full-time overnight position. Shift hours and specific days will be discussed during the interview process. The role requires consistent availability during overnight hours and may include weekend coverage as part of the team's rotation.
BENEFITS
  • Health, Vision and Dental Insurance Packages
  • Short-Term and Long-Term Disability Insurance
  • Life Insurance
  • 401k with company match
  • 3 weeks' Paid Time Off and Paid Holidays

Apply