ZipRecruiter

Log In

2

Remote Linux Help Desk Jobs in Bound Brook, NJ (NOW HIRING)

Magna5

Tier 2 Systems Engineer - NY

New York, NY · On-site +1

... help desk role (Tier 2 equivalent). * Strong experience with: * Windows desktop (Windows 10/11) and ... Remote support tools and RMM/monitoring platforms. * Solid understanding of TCP/IP networking ...

Harris

Deal Desk Contracts Administrator

New York, NY · On-site +1

We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...

Harris

Deal Desk Contracts Administrator

New York, NY · On-site +1

We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...

New Jersey Courts

Administrative Specialist 3

Trenton, NJ · On-site +1

$61K - $100K/yr

Central Office, 171 Jersey Street, Trenton, NJ Job Type: Full Time Remote Employment: Flexible ... Function as an NJKiDS Systems Team member by providing virtual assistance and creating help-desk ...

U.S. Courts

Audio/Visual Specialist

New York, NY · On-site +1

$70K - $137K/yr

... on-site and remote participants. * Train and advise users on best practices for online ... Address IT Help Desk calls and emails, log computer problems, and assist with routine problems, to ...

New Jersey Courts

Administrative Specialist 3

Trenton, NJ · On-site +1

$61K - $100K/yr

REMOTE WORK: The Judiciary currently offers a hybrid work schedule, and this position may qualify ... help-desk tickets for user access across several systems within the child support domain, as well ...

Fuku

Lead Rust Engineer

New York, NY · Remote

$112K - $147K/yr

S olid understanding of Linux OS fundamentals, including namespaces and networking * C omfortable working in an ambiguous, early-stage startup environment Nice to Have: * E xperience working at an ...

NinjaOne

C++ Staff Software Engineer

New York, NY · On-site +1

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... Experience in Cross-platform development (Windows/macOS/Linux - Win32 API, POSIX) * gRPC / Protocol ...

Miter

Associate Customer Support Specialist

New York, NY · On-site +1

$55K - $65K/yr

Comfortable using a help desk / ticketing system (Pylon, Zendesk, Intercom, Front, or similar ... Remote Approach: We believe the magic of Miter comes from working side by side. We also believe in ...

Nexus Technologies LLC

vCIO

New York, NY · Remote

Location Remote (USA): Preference for candidates with l ife Sciences, hospitality, or generalist ... connectivity, help desk, performance monitoring, data security, disaster recovery ...

Katten

Technology Learning Specialist

New York, NY · On-site +1

... or remote (distance learning) training. * Coordinate with office administrators, human resources ... Coordinate with Help Desk and other IT staff to create and maintain application reference materials ...

previous pagenext page

Showing results 21-40

All JobsLinux Help Desk JobsRemote Linux Help Desk JobsRemote Linux Help Desk Jobs in Bound Brook, NJ

Remote Linux Help Desk information

See Bound Brook, NJ salary details

$13

$24

$36

How much do remote linux help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote linux help desk in Bound Brook, NJ is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $27.64 per hour, depending on experience, location, and employer.

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What cities near Bound Brook, NJ are hiring for Remote Linux Help Desk jobs?

Cities near Bound Brook, NJ with the most Remote Linux Help Desk job openings:

Remote Linux Help Desk jobs near you
Infographic showing various Remote Linux Help Desk job openings in Bound Brook, NJ as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $51,305 per year, or $24.7 per hour.

Tier 2 Systems Engineer - NY

Magna5

New York, NY • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Key responsibilities

  • Provide Tier 2 support by troubleshooting and resolving escalated incidents related to workstations, servers, networks, and cloud services.

  • Support and maintain Microsoft Windows Server and desktop environments, including administering Microsoft 365/Exchange Online and managing network devices.

  • Monitor client environments, perform routine maintenance, and participate in implementation and upgrade projects.

Job description

***Applicants must be eligible to work in the United States***
***Applicants must be within the New York Region***
***This position requires being on-site 1-2 times per week***
Title: Tier 2 Systems Engineer
About the Role
The Tier 2 Managed Services Engineer is responsible for handling escalated technical issues, advanced troubleshooting, and day-to-day support for our managed services customers. You will work closely with Tier 1 technicians, senior engineers, and account teams to ensure our clients' systems are stable, secure, and optimized.
This role is ideal for someone who is highly technical, customer-focused, and comfortable working across multiple environments and technologies in a fast-paced MSP setting.
Key Responsibilities
Customer Support & Incident Management
  • Provide Tier 2 support via phone, ticketing system, email, and remote tools.
  • Troubleshoot and resolve escalated incidents related to workstations, servers, networks, and cloud services.
  • Own tickets through to resolution, ensuring timely communication and proper documentation.
  • Collaborate with Tier 1 and Tier 3 resources to resolve complex issues and improve knowledge transfer.

Systems & Network Administration
  • Support and maintain Microsoft Windows Server and desktop environments (AD, DNS, DHCP, GPO, file/print services).
  • Administer Microsoft 365/Exchange Online, Teams, OneDrive, and related services.
  • Perform user and group administration across various systems.
  • Assist with management of switches, firewalls, wireless, VPN, and other network devices.

Monitoring, Maintenance & Projects
  • Monitor client environments using RMM and monitoring tools; respond to alerts and remediate issues.
  • Perform routine maintenance (patching, updates, backups, AV/EDR checks, capacity management).
  • Participate in implementation and upgrade projects (migrations, standardization, new deployments).
  • Contribute to standard operating procedures (SOPs), documentation, and knowledge base articles.

Security & Compliance
  • Support security tools such as endpoint protection, MFA, email security, and backup/recovery solutions.
  • Assist in responding to security-related alerts and incidents following established playbooks.
  • Follow best practices and policies for system hardening, access control, and data protection.

Collaboration & Continuous Improvement
  • Mentor Tier 1 technicians and help elevate overall team capability.
  • Provide feedback to improve tools, processes, and service delivery.
  • Maintain strong customer relationships with a focus on responsiveness, quality, and professionalism.

Requirements
Required Qualifications
  • 3+ years of experience in a technical support, systems administration, or MSP/help desk role (Tier 2 equivalent).
  • Strong experience with:
  • Windows desktop (Windows 10/11) and Windows Server OS (2012/2016/2019+).
  • Active Directory, DNS, DHCP, Group Policy.
  • Microsoft 365 administration (Exchange Online, Teams, basic security/compliance settings).
  • Remote support tools and RMM/monitoring platforms.
  • Solid understanding of TCP/IP networking, VLANs, VPN, and basic firewall concepts.
  • Experience troubleshooting common business applications, printers, and peripherals.
  • Excellent customer service, communication, and documentation skills.
  • Ability to prioritize and manage multiple tickets and tasks in a high-volume environment.
  • Must be authorized to work in the United States.

Preferred Qualifications
  • Experience working for a Managed Services Provider (MSP) or in a multi-client support environment.
  • Hands-on experience with:
  • Microsoft Azure, Intune/Endpoint Manager, or other cloud platforms.
  • Common firewall vendors (e.g., Watchguard, Fortinet, Palo Alto, etc.).
  • Backup/DR solutions and virtualization (Veeam, Commvault, Datto, VMware, Hyper-V).
  • Security tools (EDR, email security gateways, web filters).
  • Relevant certifications such as:
  • CompTIA Network+, Security+, Server+
  • Microsoft certifications (MCP, MCSA, AZ-900, MS-900, MD-102, etc.)
  • Other vendor certifications (Cisco, Fortinet, VMware,
    Watchguard, etc.)

Personal Attributes
  • Strong analytical and problem-solving skills with a structured approach.
  • Customer-focused mindset with the ability to explain technical issues in business-friendly terms.
  • Self-motivated and able to work independently in a remote environment.
  • Team player who collaborates effectively across functions and levels.
  • Willingness to learn new technologies and continuously improve.

Education: Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
Opportunities
At Magna5, we've put thought into what it takes to build a strong and competent team. A team that collaborates and encourages their peers at a company that promotes individual growth, not one that silos them. Magna5 has developed a training program that will allow any member of our team to enhance their education that will enable them to grow their knowledge and mature their skillsets. We provide people with a career path into new technology and senior positions that most companies do not offer.
Hours & Schedule
The Magna5 Support Center operates 24/7. The shift for this position will be M-F 8:00 AM to 5:00 PM.
Work Perks
  • Paid time off including paid holidays and floating holidays.
  • Bonus potential based on individual and company performance
  • Highly competitive and flexible medical, dental, and vision benefits plans
  • 401(k) with employer match
  • Tailored Life and Disability insurance plans
  • Full reimbursement for approved professional certification and career enriching opportunities

Magna5 Values
  • Win Together - We collaborate with clients and across the Magna5 team to provide complete solutions for every IT challenge.
  • Respond Fast - When clients or teammates reach out, we answer with urgency, assembling the needed expertise to provide quick and accurate resolutions.
  • Earn Trust - We strive to earn and keep the trust of our clients and teammates through our actions every day, fulfilling every promise we make.
  • Stay Transparent - No secrets and no surprises. We respect our clients and one another by providing candid assessments and complete, accessible information.
  • Think Ahead - "Good enough" isn't good enough. We strive to be the best. Our team members are proactive with our problem solving and work to stay on the leading edge of new technologies that drive client success.

What We Do
Magna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at www.magna5.com .

Apply