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Remote Linux Help Desk Jobs in West Virginia (NOW HIRING)

GDIT

MII Training Program Support Specialist

WV · On-site +1

$76K - $103K/yr

Collaborate with MII team members to provide responsive help desk support before, during, and after ... Ability to work fully remote while maintaining regular working hours aligned with Pacific Time (PT ...

Posted today

Topbloc

Client Partner

Charleston, WV · Remote

$120K - $160K/yr

CHICAGO, IL OR REMOTE Everforth TopBloc is a Workday boutique partner firm that provides fixed-time ... Developing long term partnerships with Help Desk customers to ensure they realize the full value of ...

Advanced Radiology Services

$18K/yr

We utilize Intelerad PACS, PowerScribe 360 and InteleOrchestrator; we have outstanding IT infrastructure and 24/7 help desk support. Our remote radiologists are encouraged to participate in virtual ...

Advanced Radiology Services

$18K/yr

We utilize Intelerad PACS, PowerScribe 360 and InteleOrchestrator; we have outstanding IT infrastructure and 24/7 help desk support. Our remote radiologists are encouraged to participate in virtual ...

GDIT

Support Assistant

WV · On-site +1

$29.52 - $37.95/hr

No GDIT is hiring a Support Assistant to provide help desk support to end users of government ... Remote Work Location: USA DC Washington Additional Work Locations: Any Location / Remote Total ...

Posted today

GDIT

Associate Systems Specialist

WV · On-site +1

$25.50 - $34.50/hr

Preferred Skills: * 1+ years of experience providing technical support, help desk, or customer ... Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our ...

GDIT

Cloud Software Developer (Node.js/React.js required)

WV · On-site +1

$128K - $173K/yr

AWS Cloud Computing, Linux, Node.js, React.js Certifications: None Experience: 7 + years of related ... Remote GDIT IS YOUR PLACE: At GDIT, the mission is our purpose, and our people are at the center of ...

Motorola

$90 - $100K/hr

We build and connect technologies to help protect people, property and places. Our solutions foster ... Workstation Operating Systems, specifically Windows 7 & 10. * Linux. * Network Switches, preferably ...

Whirlpool Corporation

Work for extended periods of time at a desk * Converse using a headset. A headset will be provided ... We offer flexibility and industry-leading time-off benefits that will help you balance what ...

Whirlpool Corporation

Work for extended periods of time at a desk * Converse using a headset. A headset will be provided ... We offer flexibility and industry-leading time-off benefits that will help you balance what ...

GDIT

Cloud Engineer Principal

WV · On-site +1

$131K - $178K/yr

Cloud Computing, Linux, Microsoft Windows Server Certifications: None Experience: 5 + years of ... Yes Own the opportunity as a Cloud Engineer Principal and help ensure the mission is never ...

GDIT

Cloud Infrastructure Engineer

WV · On-site +1

$96K - $127K/yr

Cloud Infrastructure Services, Cloud Security, Linux System Administration, Windows System ... Remote working candidates will be considered; however the preference is for candidates to go onsite ...

New

GDIT

Cloud Infrastructure Engineer

WV · On-site +1

$96K - $127K/yr

Skills: Cloud Infrastructure, Cloud Networking, Linux System Administration, Windows System ... Remote working candidates will be considered; however the preference is for candidates to go onsite ...

GDIT

Sr. Platform Engineer (Mission Partner Environment)

WV · On-site +1

$170K - $230K/yr

Here, you'll support solving some of our clients' biggest challenges and help us grow the business ... Remote with up to 50% travel GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people ...

GDIT

Cybersecurity Engineer Senior (TS required)

WV · On-site +1

$97K - $115K/yr

By owning your opportunity at GDIT , you are helping us ensure today is safe and tomorrow is ... Remote GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of ...

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All JobsLinux Help Desk JobsRemote Linux Help Desk JobsRemote Linux Help Desk Jobs in West Virginia

Remote Linux Help Desk information

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are popular job titles related to Remote Linux Help Desk jobs in West Virginia?

For Remote Linux Help Desk jobs in West Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Linux Help Desk jobs in West Virginia look for?

The top searched job categories for Remote Linux Help Desk jobs in West Virginia are:

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Cities in West Virginia with the most Remote Linux Help Desk job openings:

Remote Linux Help Desk jobs near you

MII Training Program Support Specialist

GDIT

WV • On-site, Remote

$76K - $103K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 hours ago

Posted today

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

87th of 225 rated it services

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Program Instruction Support

Job Qualifications:

Skills:

Customer Service, Detail-Oriented, Technical Knowledge, Troubleshooting, Written Communication

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

No

Job Description:

Join GDIT as a Medicaid Integrity Institute (MII) Training Support Specialist for a career where your growth is just as important as the mission you support.

As a MII Training Support Specialist, the work you'll do at GDIT will be impactful to the mission of the Centers for Medicare and Medicaid Services (CMS) Healthcare Fraud Prevention Partnership (HFPP). You will play a crucial role in supporting state Medicaid agencies' program integrity efforts as a member of the MII team.

MEANINGFUL WORK AND PERSONAL IMPACT:

  • Support training attendees by managing multiple inquires simultaneously, prioritize time-sensitive requests, and follow issues through to resolution.
  • Collaborate with MII team members to provide responsive help desk support before, during, and after training events, with primary responsibility for MII Portal access and attendee email inquiries.
  • Drive attendee satisfaction by providing front-line support to training participants and serve as the primary point of contact for inquiries submitted through the MII training help desk.
  • Utilize strong customer service and written communication skills to provide professional, patient, and solutions-oriented support.

WHAT YOU'LL NEED TO SUCCEED:

  • Bachelors degree in a related discipline or an equivalent combination of education and experience.
  • Minimum of 5 years of experience in customer support, training support, help desk operations, or related roles.
  • Demonstrated experience supporting web-based portals, learning management systems (LMS), training platforms, or event management systems, with the ability to troubleshoot user access issues in real time.
  • Ability to track, analyze, and interpret help desk inquiry trends to identify process improvement opportunities.
  • Proficiency using Jira (or similar ticketing systems) to manage, track, and resolve help desk requests and incidents.
  • Strong customer service orientation, with the ability to manage multiple inquiries simultaneously and navigate time-sensitive requests with accuracy and professionalism.
  • Ability to work fully remote while maintaining regular working hours aligned with Pacific Time (PT) to ensure timely support for MII training activities.

ATTRIBUTES FOR SUCCESS:

  • Excellent written communication skills, with the ability to craft patient, clear, and solutions-focused responses to training participants.
  • Proven ability to collaborate effectively within a remote team environment and provide responsive, high-quality support before, during, and after training events.

GDIT IS YOUR PLACE:

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

  • Growth: AI-powered career tool that identifies career steps and learning opportunities
  • Support: An internal mobility team focused on helping you achieve your career goals
  • Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
  • Flexibility: Full-flex work week to own your priorities at work and at home
  • Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $76,500 - $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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