2

Remote Linux Desktop Support Jobs in New York (NOW HIRING)

Overview Desktop Investigator - Remote Full-Time / Hourly Uncover the Story Behind Every Claim At ... Support field investigators with insights, updates, and case coordination. Write detailed, accurate ...

Desktop Investigator

Howell, NJ · On-site +1

$18/hr

Overview Desktop Investigator - Remote Full-Time / Hourly Uncover the Story Behind Every Claim At ... Support field investigators with insights, updates, and case coordination. • Write detailed ...

Desktop Investigator - Remote Full-Time / Hourly Uncover the Story Behind Every Claim At ... Support field investigators with insights, updates, and case coordination. · Write detailed ...

Solid background in systems integration on Linux, Kubernetes, and Helm * Familiarity with messaging ... Willingness to travel occasionally for onsite work or remote support windows Compensation

... Desktop Support team. This role is designed for someone who sees technical support not just as ... You will provide hands-on deskside and remote support across hardware, operating systems, SaaS ...

Key Responsibilities: • 1st and 2nd level hardware and software desktop support for IBISWorld ... Remote support for other offices as needed • Ability to support stakeholders out of hours ...

... supporting AI model development Requirements Strong professional experience in wholesale or ... Access to a desktop or laptop computer Availability to start immediately for a short-term ...

next page

Showing results 1-20

Remote Linux Desktop Support information

What are the key skills and qualifications needed to thrive as a Remote Linux Desktop Support specialist, and why are they important?

To thrive as a Remote Linux Desktop Support specialist, you need strong knowledge of Linux operating systems, troubleshooting skills, and experience with user support, often backed by relevant certifications like CompTIA Linux+ or LPIC-1. Familiarity with remote desktop tools, ticketing systems, and command-line utilities is essential for effectively resolving technical issues. Excellent communication, patience, and problem-solving abilities help you deliver clear support and build trust with remote users. These skills ensure efficient resolution of incidents, high user satisfaction, and reliable system performance in distributed work environments.

What are some common challenges faced in a Remote Linux Desktop Support role, and how can they be managed effectively?

A common challenge in Remote Linux Desktop Support is troubleshooting issues without physical access to the user's device, which can make hardware-related problems more difficult to diagnose. Additionally, users may have highly customized environments, requiring support professionals to adapt quickly to various Linux distributions and configurations. Effective communication is crucial, as clear instructions help users resolve issues remotely. Staying updated on the latest Linux tools and remote management solutions also greatly enhances problem-solving efficiency and user satisfaction.

What is a Remote Linux Desktop Support specialist?

A Remote Linux Desktop Support specialist is an IT professional who provides technical assistance and troubleshooting for Linux-based desktop systems, often working remotely. Their responsibilities include resolving software, hardware, and network issues, installing and updating Linux distributions, and guiding users through technical problems via remote tools. They may also help with system optimization, security updates, and user account management. These specialists often support end-users, businesses, or teams utilizing Linux operating systems in their daily workflow. Strong communication skills and in-depth knowledge of various Linux distributions are essential for this role.

What is the difference between Remote Linux Desktop Support vs Remote Windows Desktop Support?

AspectRemote Linux Desktop SupportRemote Windows Desktop Support
Required CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)Microsoft certifications (e.g., MCSA, CompTIA A+)
Work EnvironmentPrimarily Linux-based systems, open-source toolsPrimarily Windows-based systems, proprietary software
Employer & Industry UsageTech companies, open-source communities, hosting providersCorporate IT, healthcare, finance sectors
Common Search & Comparison IntentUnderstanding Linux support roles, troubleshooting Linux desktopsSupporting Windows desktops, troubleshooting Windows issues

Remote Linux Desktop Support focuses on assisting users with Linux operating systems, requiring Linux-specific skills and certifications. In contrast, Remote Windows Desktop Support deals with Windows environments, emphasizing Microsoft certifications. Both roles involve remote troubleshooting, but they serve different user bases and system environments.

What are the most commonly searched types of Linux Desktop Support jobs in New York? The most popular types of Linux Desktop Support jobs in New York are:
What job categories do people searching Remote Linux Desktop Support jobs in New York look for? The top searched job categories for Remote Linux Desktop Support jobs in New York are:
What cities in New York are hiring for Remote Linux Desktop Support jobs? Cities in New York with the most Remote Linux Desktop Support job openings:
IT Project Engineer - NYC (Remote)

IT Project Engineer - NYC (Remote)

Atlas Technica

New York, NY • Remote

$75K - $95K/yr

Full-time

Posted 7 days ago


Job description

Title: IT Project Engineer
Reports to: Project Engineering Manager
Type: Full-Time, Salaried, Exempt Employee
Shift: Hybrid - NYC

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

Project Engineer is a technical, detail-oriented, client-facing role responsible for onboarding new clients into Atlas Technica's support model.

You will implement secure, reliable, and supportable solutions that align with Atlas Technica standards, industry best practices, and the regulatory expectations of the alternative investment space. In this role, you will support onboarding projects end to end, act as an escalation point for Junior Project Engineers, and ensure implementations and documentation can withstand investor due diligence reviews, audits, and compliance assessments.

You will partner closely with Senior Project Engineers, Project Managers, and Support, as well as Network and Cloud teams, to deliver predictable, well-controlled onboarding outcomes.

Responsibilities

  • Implement secure, compliant client environments using industry standards and best practices appropriate for regulated financial and alternative investment firms, under the guidance of Senior Project Engineers and the Project Engineering Manager.
  • Support onboarding projects from discovery through cutover and handoff to Support; serve as the primary implementation engineer on projects led by a Senior Project Engineer.
  • Contribute to Technical Project Plans in partnership with Senior Project Engineers and Project Managers by translating discovery findings into detailed tasks, effort estimates, and risk and mitigation considerations, including access controls, logging, data protection, and change management.
  • Execute cloud and infrastructure builds, including:
    • Microsoft 365 (Exchange Online, SharePoint Online, OneDrive, Teams, Intune, Conditional Access)
    • Entra ID (Azure AD), Windows Server, Active Directory, Group Policy
    • File and email migrations from legacy or on-premises environments
    • Network and security components such as firewalls, switches, and wireless access points
  • Perform and document cloud and infrastructure assessments, producing clear, prioritized recommendations aligned with client risk appetite, regulatory expectations, and industry best practices.
  • Follow and help refine documented onboarding, discovery, and quality control processes to ensure consistency, traceability, and audit readiness.
  • Serve as a technical escalation point for Junior Project Engineers and interns during onboarding projects, escalating complex issues as appropriate.
  • Collaborate closely with Project Managers to provide clear, timely updates on progress, risks, dependencies, and next steps to internal stakeholders and client leadership.
  • Produce and maintain high-quality technical documentation, including runbooks, configuration guides, and diagrams, suitable for audits, security reviews, and investor DDQs.
  • Contribute to continuous improvement by identifying opportunities for automation, standardization, and process refinement, and by feeding lessons learned back into onboarding standards and workflows.


    Qualifications

    • 3 to 7 years of professional IT experience in roles such as Desktop Support, Systems Engineering, or Systems Administration.
    • Experience in an MSP or multi-tenant environment, ideally supporting regulated industries such as financial services, asset management, or healthcare.
    • Hands-on project and implementation experience, including serving as a primary engineer or key contributor on onboarding or migration projects.
    • Strong end-user and desktop support background, including:
      • Microsoft Windows desktops
      • Microsoft Office and Microsoft 365 applications
      • Desktop and mobile device deployment and troubleshooting
    • Cloud platform experience, including:
      • Microsoft 365 administration
      • Entra ID, Intune, Conditional Access, and modern security baselines
      • Familiarity with common SaaS platforms used in modern office environments
    • Networking and security experience implementing and supporting enterprise networking equipment such as Palo Alto or Cisco firewalls, switches, and wireless platforms (Meraki, Ubiquiti).
    • Strong systems administration knowledge, including Windows Server, Active Directory, Group Policy, DNS, and email flow.
    • Experience implementing or refactoring environments to be cloud-first, secure by default, and aligned with documented standards.
    • Demonstrated ability to deliver project work within defined scope, timelines, and quality expectations.
    • Strong written and verbal communication skills, with the ability to explain technical topics to non-technical stakeholders.
    • Strong documentation habits and attention to detail, with comfort operating under strict quality and change control requirements.

      Desirable Qualities

      Mindset and Soft Skills

      • Demonstrated intelligence, composure under pressure, and strong organizational skills.
      • Comfort working with clients subject to regulatory and investor scrutiny.
      • Calm, professional, and client-focused, with strong white-glove service instincts.

      Project and Onboarding Experience

      • Experience delivering onboarding projects end to end or acting as the primary implementation engineer.
      • Familiarity with structured discovery, Technical Project Plans, quality control processes, and RACI-driven execution models.

      Automation and Tooling

      • Interest in automation and scripting, such as PowerShell, to improve consistency and reduce manual effort.
      • Experience with MSP toolsets such as ConnectWise, NinjaOne, SkyKick, or similar platforms.

      Security and Ecosystem Exposure

      • Experience with email security, backup tooling, SIEM platforms, or SSO/IDP integrations.
      • Understanding of security and compliance expectations for alternative investment managers, including:
        • Strong MFA and Conditional Access controls
        • Least privilege and role-based access
        • Logging and auditability of administrative actions
        • Well-documented exceptions and approvals

      Certifications

      • Relevant Microsoft or security/network certifications such as MS-102, MS-700, MS-203, AZ-900, Network+, or vendor-specific certifications (e.g., PCNSA).


        Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.