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Remote Linux Desktop Support Jobs in Buffalo, NY

Acara Solutions

Technical Support Analyst II

Buffalo, NY · On-site +1

$65K - $75K/yr

Desktop support - desk side and remote phone support * Provide 1st and 2nd level help desk support for end users and application support * Assists with installations and workstation deployment

Harris

Remote Care Management - CMA

Alabama, NY · Remote

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...

Onco360

Pharmacy Compliance Analyst

Buffalo, NY · Remote

Remote opportunity! Some Travel required - see details below Starting Salary at 70,000 and up ... Provides support with securing and maintaining proper facility licensure, including new licenses ...

Onco360

Compliance Auditor

Buffalo, NY · Remote

$60K/yr

Remote opportunity! Some Travel required - see details below Starting Salary at $60,000 and up ... This individual provides support to Onco360/CareMed/ConnectMed360 pharmacy operations teams in ...

All JobsLinux Desktop Support JobsRemote Linux Desktop Support JobsRemote Linux Desktop Support Jobs in Buffalo, NY

Remote Linux Desktop Support information

See Buffalo, NY salary details

$9

$26

$44

How much do remote linux desktop support jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for remote linux desktop support in Buffalo, NY is $26.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $29.81 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Remote Linux Desktop Support role, and how can they be managed effectively?

A common challenge in Remote Linux Desktop Support is troubleshooting issues without physical access to the user's device, which can make hardware-related problems more difficult to diagnose. Additionally, users may have highly customized environments, requiring support professionals to adapt quickly to various Linux distributions and configurations. Effective communication is crucial, as clear instructions help users resolve issues remotely. Staying updated on the latest Linux tools and remote management solutions also greatly enhances problem-solving efficiency and user satisfaction.

What is the difference between Remote Linux Desktop Support vs Remote Windows Desktop Support?

AspectRemote Linux Desktop SupportRemote Windows Desktop Support
Required CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)Microsoft certifications (e.g., MCSA, CompTIA A+)
Work EnvironmentPrimarily Linux-based systems, open-source toolsPrimarily Windows-based systems, proprietary software
Employer & Industry UsageTech companies, open-source communities, hosting providersCorporate IT, healthcare, finance sectors
Common Search & Comparison IntentUnderstanding Linux support roles, troubleshooting Linux desktopsSupporting Windows desktops, troubleshooting Windows issues

Remote Linux Desktop Support focuses on assisting users with Linux operating systems, requiring Linux-specific skills and certifications. In contrast, Remote Windows Desktop Support deals with Windows environments, emphasizing Microsoft certifications. Both roles involve remote troubleshooting, but they serve different user bases and system environments.

What is a Remote Linux Desktop Support specialist?

A Remote Linux Desktop Support specialist is an IT professional who provides technical assistance and troubleshooting for Linux-based desktop systems, often working remotely. Their responsibilities include resolving software, hardware, and network issues, installing and updating Linux distributions, and guiding users through technical problems via remote tools. They may also help with system optimization, security updates, and user account management. These specialists often support end-users, businesses, or teams utilizing Linux operating systems in their daily workflow. Strong communication skills and in-depth knowledge of various Linux distributions are essential for this role.

What are the key skills and qualifications needed to thrive as a Remote Linux Desktop Support specialist, and why are they important?

To thrive as a Remote Linux Desktop Support specialist, you need strong knowledge of Linux operating systems, troubleshooting skills, and experience with user support, often backed by relevant certifications like CompTIA Linux+ or LPIC-1. Familiarity with remote desktop tools, ticketing systems, and command-line utilities is essential for effectively resolving technical issues. Excellent communication, patience, and problem-solving abilities help you deliver clear support and build trust with remote users. These skills ensure efficient resolution of incidents, high user satisfaction, and reliable system performance in distributed work environments.
What are the most commonly searched types of Linux Desktop Support jobs in Buffalo, NY? The most popular types of Linux Desktop Support jobs in Buffalo, NY are:
What are popular job titles related to Remote Linux Desktop Support jobs in Buffalo, NY? For Remote Linux Desktop Support jobs in Buffalo, NY, the most frequently searched job titles are:
What job categories do people searching Remote Linux Desktop Support jobs in Buffalo, NY look for? The top searched job categories for Remote Linux Desktop Support jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Remote Linux Desktop Support jobs? Cities near Buffalo, NY with the most Remote Linux Desktop Support job openings:
Remote Linux Desktop Support jobs near you

Technical Support Analyst II

Acara Solutions

Buffalo, NY • On-site, Remote

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

About Us:
Join Aleron Group, a global workforce and business solutions company that builds relationships and empowers the workplace. Since 1957, we've been at the forefront of the workforce industry. Our renowned portfolio of companies, including Acara Solutions, Acara Solutions India, Broadleaf Results, Lume Strategies, TalentRise, and Viaduct, delivers tailored talent solutions, workforce management, IT services, and more to meet the ever-evolving needs of our clients. We transform the workplace for people and businesses around the world.
What Aleron has to offer:
  • Full benefits package that includes health insurance, health savings account, dental insurance, disability insurance, life insurance, vision insurance, and 401(k)
  • PTO, plus 10 paid holidays
  • *Pay: $65,000-$75,000
Job Summary:
The Technical Support Analyst II works with internal employees as well as external customers to provide hardware and software support for a wide range of technology challenges.
Essential Duties and Responsibilities:
  • Desktop support - desk side and remote phone support
  • Provide 1st and 2nd level help desk support for end users and application support
  • Assists with installations and workstation deployment
  • Updates all workstations that are connected to the network
  • Install, configure, and troubleshoot hardware, software issues and rebuilds workstations
  • Monitor for viruses for operating system and network device updates
  • Monitor backup procedures and processes - conduct data restores when required
  • Support multiple branches throughout the Company
  • Some travel to remote offices or external customer sites as needed
  • Provide detailed and comprehensive documentation in a problem-tracking database and to ensure proper escalation of incidents
  • Use remote access tools to perform diagnostics on users' PC
Other Duties:
  • Communicate with other members of the IT department regarding various issues and projects concerning the networking and computer access of the Company
  • After hours on call rotation
  • Submit periodic reports to management as requested
  • Update and monitor Windows Server environment as needed
  • Responsible for various other administrative duties as directed by Company

Qualifications and Skills:
Required:
  • Bachelor's degree in Computer Science or 4 years of experience working in technical support
  • 3 years of experience in a help desk and IT environment
  • 1 year of experience in computer project management, back-up systems and configurations
  • 1 year of proficiency in Windows, Office 365, TCP/IP protocol, third party applications, telecommunication capabilities and connectivity knowledge, and various hardware and printers
  • Must be able to lift and move up to 50 pounds regularly.
  • Possess a valid driver's license, a good driving record, and a serviceable vehicle suitable for business transportation
Preferred:
  • Must be able to work after hours and weekends when required to support projects and able travel to remote offices as needed
  • Must have a broad knowledge of desktop applications, and be familiar with PC configuration using automation tools and LAN troubleshooting skills
  • Must have strong verbal and interpersonal communication skills and be analytical in nature
  • Must have the ability to organize complex material
  • Must be detail orientated
  • Must have excellent verbal and written communication skills
Physical Demands, Work Environment, and Travel:
  • This role operates in a modern, hybrid work environment, utilizing technology such as laptops, video conferencing tools, cloud-based applications, and collaborative platforms. Flexibility for remote work is supported, while in-office settings may still involve the use of standard office equipment like computers, telephones, and printers.
  • The physical demands described here are representative of those required for an employee to successfully perform the essential functions of this job. While carrying out job duties, the employee must regularly be able to speak clearly and hear effectively to communicate with others. The role also frequently requires standing, walking, using hands for fine motor tasks, and reaching with arms.
Additional Information:
  • This job description is subject to change and may be adjusted to meet the company's needs.
  • Upon receiving an offer of employment, candidates will be required to undergo a background check and drug screening. Depending on the role, additional industry-specific skills testing may also be necessary prior to placement.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
* The compensation range provided represents our good faith representation of the high and low pay range for this position.
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About Acara Solutions

Sourced by ZipRecruiter

Acara Solutions, based in Buffalo, NY, is a premier provider of recruitment and workforce solutions. Serving the industry since its inception in 1957, the company has expanded its roots from a small family-owned employment agency to a leading international recruitment agency. Acara provides staffing solutions to a myriad of industries including Engineering, IT, Professional, Industrial and Finance. They offer an array of services from strategic workforce management, talent acquisition, vendor management systems, to executive search services. Driven by the core values of dedication, integrity, teamwork and innovation, Acara exists with the mission to connect job seekers with leading employers while fostering growth and innovation in the industries they serve. A prominent player in the US staffing industry, Acara Solutions has been recognized multiple times on the Staffing Industry Analysts List of Largest US Staffing Firms.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1957

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