Description
Who Are We?ย
Angela Adams Consulting is the premier resource for independent insurance agencies providing advice, custom solutions, and remote services related to front and back-office insurance agency operations. Our Consultants, Trainers, Account Managers, Processors, and Insurance Specialists are the most elite professionals in the industry. Become part of a team that truly values collaboration, innovation, and shining the light to success for all independent insurance agencies. Our work schedule is flexible, and most employees work from the comfort of home, allowing them to enjoy work and a personal life. We provide extensive job training, and our Lighthouse Academy is available to all employees, providing an abundance of opportunity for professional growth in a variety of areas. ?ย
Insurance Specialists provide remote CSR services (commercial lines & personal lines) to our agency clients in the professional standard as set forth by Angela Adams Consulting Services, Inc.ย
Dutiesย
- Ensure we are meeting contractual obligations to clients including time workedย
- Communicate regularly, proactively, and effectively with Leadership, internal staff, and clientsย
- Verify that client work has been completed accurately and in a timely mannerย
- Maintain strict client confidentialityย
- Accurate timekeeping of both billable and non-billable workย
- Identify additional client needs, and offer solution-based servicesย
Qualifications:ย
- Minimum one year of independent insurance experienceย
- Experience with Vertafore agency management systems (preferred)ย
- Insurance P&C License strongly preferredย
- Strong Knowledge of insurance coverage and service procedures.ย
- Highly organized with attention to detail and ability to manage multiple accounts.ย
- Proficient in agency management systems and Microsoft Office applications.ย ย ย
Performance Objectives:ย
- Technical Mastery and CSR Excellenceย
- Workflow Ownership and Project Managementย
- Client Communication and Relationship Supportย
- Time Management and Productivityย
- Professionalism, Teamwork and Values Alignmentย
Requirements
Required license or certification:
Benefits
- Health Insurance
- Paid time off
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k) plan with matching