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Remote Life Insurance Customer Service Jobs in Minnesota

Liveops

Remote Customer Service Agent

Saint Paul, MN · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Mankato, MN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Eden Prairie, MN · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

HMG Careers

Remote Customer Service and Sales

Duluth, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Blu Dot

Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Customer Service Specialist REPORTS TO: Customer Service Manager JOB CLASSIFICATION: Salary/Non ... full-time remote work available) *Everyone's welcome to our party! Blu Dot always welcomes ...

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Remote Life Insurance Customer Service information

What is a remote life insurance customer service representative?

A Remote Life Insurance Customer Service representative is a professional who assists clients with their life insurance policies while working from a remote location, such as their home. Their responsibilities typically include answering questions about policies, helping customers file claims, providing policy updates, and resolving any issues or concerns. They use phone, email, or online chat to communicate with clients, ensuring prompt and effective support. This role requires strong communication skills, knowledge of life insurance products, and the ability to work independently.

What are the key skills and qualifications needed to thrive as a remote life insurance customer service representative?

To thrive as a Remote Life Insurance Customer Service Representative, you need a solid understanding of life insurance products, policy processing, and customer account management, often supported by a high school diploma or equivalent and prior customer service experience. Familiarity with CRM platforms, call center software, and secure document management systems is typically required, and a state insurance license may be preferred or necessary. Exceptional verbal communication, problem-solving abilities, and patience help you build strong client relationships and resolve concerns efficiently. These skills and qualities are crucial for delivering accurate information, ensuring customer satisfaction, and maintaining regulatory compliance in a remote work environment.

What are some common challenges faced by remote life insurance customer service representatives, and how are they typically addressed?

Remote life insurance customer service representatives frequently encounter challenges such as managing complex policy inquiries without face-to-face interaction and maintaining clear communication with both clients and team members. To address these challenges, companies often provide robust digital tools, regular virtual team meetings, and ongoing training on products and customer engagement techniques. Effective time management and self-motivation are also crucial, as remote representatives must balance multiple tasks independently while ensuring a positive customer experience. Support from supervisors and access to comprehensive knowledge bases help employees resolve issues efficiently.

What is the difference between Remote Life Insurance Customer Service vs Remote Life Insurance Claims Specialist?

AspectRemote Life Insurance Customer ServiceRemote Life Insurance Claims Specialist
Required CredentialsBasic insurance knowledge, customer service skillsInsurance claims processing knowledge, certifications may vary
Work EnvironmentCustomer support centers, remote call centersClaims processing departments, remote or office-based
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, claims management firms
Search & Comparison IntentCustomer support roles, entry-level insurance jobsClaims handling, claims processing roles

Remote Life Insurance Customer Service focuses on assisting clients with policy inquiries, billing, and general support, while Remote Life Insurance Claims Specialist handles the processing and evaluation of insurance claims. Both roles require insurance knowledge and often operate remotely within the insurance industry, but they differ in responsibilities and specific skill sets.

What are popular job titles related to Remote Life Insurance Customer Service jobs in Minnesota?

For Remote Life Insurance Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Life Insurance Customer Service jobs in Minnesota look for?

The top searched job categories for Remote Life Insurance Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Life Insurance Customer Service jobs?

Cities in Minnesota with the most Remote Life Insurance Customer Service job openings:

Remote Life Insurance Customer Service jobs near you
Infographic showing various Remote Life Insurance Customer Service job openings in Minnesota as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Remote Customer Service Agent

Liveops

Saint Paul, MN • Remote

$15.75 - $21/hr

Contractor

Re-posted 11 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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