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Remote Life Insurance Call Center Jobs in Michigan

BathWorks Michigan

Call Center Representative

Grand Rapids, MI · On-site +1

$15.25 - $19.25/hr

Health, dental, and life insurance after 60 days with FREE Vision and FREE Employee Assistance ... Hybrid or remote flexibility may be available after 90 days, based on successful completion of ...

MDS Communications

Remote Call Center Agent

Detroit, MI · Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

ASCENSUS

Bilingual Call Center Representative

Detroit, MI · Remote

$19/hr

These positions are 100% fully remote**** The first 4 weeks consist of training from 10:00 am to 6 ... Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance ...

MDS Communications

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

Michigan Remote - MIEducation Level: Not SpecifiedSalary Range: $14. 73 - $16. 50 HourlyJob Shift ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

MDS Communications

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

Michigan Remote - MIEducation Level: Not SpecifiedSalary Range: $14. 73 - $16. 50 HourlyJob Shift ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

The McCrimmon Agency

Life Insurance Agent

Grand Rapids, MI · On-site +1

$30K - $160K/yr

This is a remote, commission-based opportunity for someone who values flexibility , personal growth , mentorship , and the opportunity of a long-term career in the life insurance industry. We believe ...

The McCrimmon Agency

Life Insurance Agent

Lansing, MI · On-site +1

$30K - $160K/yr

This is a remote, commission-based opportunity for someone who values flexibility , personal growth , mentorship , and the opportunity of a long-term career in the life insurance industry. We believe ...

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All JobsLife Insurance Call Center JobsRemote Life Insurance Call Center JobsRemote Life Insurance Call Center Jobs in Michigan

Remote Life Insurance Call Center information

What is a remote life insurance call center?

A Remote Life Insurance Call Center job involves working from home to assist customers with their life insurance needs over the phone or through online communication platforms. Employees in these roles handle inquiries about policies, help clients understand coverage options, process applications, and sometimes provide quotes or support with claims. The job requires strong communication skills, attention to detail, and knowledge of life insurance products. Typically, remote call center agents must have a reliable internet connection, a quiet workspace, and may need to be licensed depending on the role and location.

What are the key skills and qualifications needed to thrive as a remote life insurance call center representative?

Success as a Remote Life Insurance Call Center Representative requires strong communication abilities, customer service experience, and typically a high school diploma or equivalent, with some employers preferring a life insurance license. Familiarity with customer relationship management (CRM) systems, call center software, and compliance protocols is often necessary. Outstanding soft skills include active listening, empathy, problem-solving, and resilience to handle high call volumes and sensitive conversations. These skills are vital to effectively address customer needs, ensure regulatory compliance, and build trust, which are all crucial for retention and sales performance in a remote environment.

What are some common challenges faced by remote life insurance call center representatives, and how can they be managed?

One common challenge in a remote life insurance call center role is maintaining consistent communication and collaboration with team members, as you may not have in-person interactions. Additionally, handling sensitive client information securely while working from home requires strict adherence to data protection protocols. Managing high call volumes and addressing complex customer questions about policies can also be demanding. To succeed, it's important to stay organized, leverage company-provided technology, attend virtual team meetings, and actively seek feedback and support from supervisors and peers.

What is the difference between Remote Life Insurance Call Center vs Remote Life Insurance Customer Service Representative?

AspectRemote Life Insurance Call CenterRemote Life Insurance Customer Service Representative
CredentialsBasic insurance licensing, communication skillsSame as call center roles, often requires licensing
Work EnvironmentCall center setting, team-based, remote options availableRemote, home-based, individual-focused
Employer & Industry UsageInsurance companies, third-party call centersInsurance providers, agencies, third-party services
Job FocusHandling inbound/outbound calls, policy info, salesCustomer inquiries, policy support, claims assistance

Both roles involve working remotely in the insurance industry and require similar licensing and communication skills. The main difference lies in the job focus: call center roles emphasize sales and outbound/inbound calls, while customer service representatives focus on policy support and customer inquiries. Understanding these distinctions can help job seekers choose the best fit for their skills and career goals.

What are the most commonly searched types of Life Insurance Call Center jobs in Michigan?

The most popular types of Life Insurance Call Center jobs in Michigan are:

What are popular job titles related to Remote Life Insurance Call Center jobs in Michigan?

For Remote Life Insurance Call Center jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Life Insurance Call Center jobs in Michigan look for?

The top searched job categories for Remote Life Insurance Call Center jobs in Michigan are:

What cities in Michigan are hiring for Remote Life Insurance Call Center jobs?

Cities in Michigan with the most Remote Life Insurance Call Center job openings:

Remote Life Insurance Call Center jobs near you
Infographic showing various Remote Life Insurance Call Center job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Outbound Call Center Representative

BathWorks Michigan

Grand Rapids, MI • On-site, Remote

$50K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Key responsibilities

  • Make outbound calls to homeowners who have shown interest in a Jacuzzi bath remodel.

  • Build rapport, handle objections, and schedule in-home design consultations.

  • Follow up with leads and keep opportunities moving.

Job description

Outbound Sales Representative | Call Center

Onsite in Byron Center, MI | Full-Time | Hourly Base Pay + Uncapped Bonus Potential

At BathWorks of Michigan, our Call Center team creates the first impression for homeowners interested in our Jacuzzi shower and bath remodels. As a fast-growing, locally owned company, we're looking for confident, sales-motivated people who can build trust, create excitement, and turn warm leads into appointments.

If you're competitive, great with people, and motivated by results, we want to hear from you.

What You'll Do
  • Make outbound calls to homeowners who have already shown interest in a Jacuzzi bath remodel.
  • Build rapport, handle objections, and schedule in-home design consultations.
  • Follow up with leads and keep opportunities moving.
  • Work toward individual and team sales goals.
What We're Looking For
  • Competitive, driven, and motivated by results.
  • Strong communicator who enjoys talking with people.
  • Comfortable making outbound calls and asking for the appointment.
  • Coachable, resilient, and goal-focused.
  • Sales, call center, or customer service experience is a plus.
Schedule Options

Choose from one of three consistent full-time schedules:

  • Monday- Friday | 11:30 AM - 8 PM
  • Sunday- Thursday | 9:00 AM-5:30 PM

This role starts onsite in Byron Center. Hybrid or remote flexibility may be available after 90 days based on training completion and consistent KPI performance.

Pay, Growth & Benefits
  • Hourly base pay + uncapped bonus potential
  • Typical earnings of $50,000-$70,000 annually
  • Eligible for performance-based raises after 90 days and during annual reviews
  • Medical and dental insurance after 60 days
  • FREE vision insurance
  • FREE life insurance
  • 401(k) retirement plan
  • Short-term disability
  • Accident and critical illness insurance options
  • Paid parental leave
  • FREE Employee Assistance Program
  • PTO
  • Ongoing coaching, training, and advancement opportunities
Why BathWorks?
  • 4.9-star Google rating with hundreds of reviews from homeowners across Michigan.
  • Locally owned and operated right here in West Michigan.
  • A fast-growing company where your work can make a real impact.
  • A strong culture built around our core values: Hungry, Honest, Team Player, Leadership, Customer First, and Courage.
  • See our before-and-after transformations and the impact you can help create at https://www.bathworksmi.com/careers

If you want a role where your conversations matter, your performance can grow your earnings, and your work directly impacts the homeowner experience, apply today.

Equal Opportunity Employer

BathWorks of Michigan is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

Apply